Is AAC right for your business?

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best for

  • Accounting
  • Best For Most Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is AAC?

Affiliated Acceptance Corporation (AAC) is a cloud-based platform that helps businesses set up and manage recurring billing, track customer data and create powerful reports that are automatically delivered in regular schedules. This solution specializes in the health club, fitness and martial arts industries, providing tailored payment processing functionality. It also empowers users to view up-to-date information that provides payment information, trust account balances and delinquencies, which are commonly required by facility owners. Additionally, AAC serves a variety of membership organizations offering features such as recurring membership dues, credit card chargeback, member contract implementation and payment processing. The system can track new club members... read more

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Manage reports
Manage reports
Add contract
Add contract
Pending contracts
Pending contracts
Add employee
Add employee
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User Review Highlights

4.41

56 Reviews

5
32
4
18
3
4
2
1
1
1
4.5

Ease-of-use

out of 5
5

Customer Support

out of 5
4.5

Value for money

out of 5
4

Functionality

out of 5
  • icon"My customers love that it's so easy to use I love that there's very little for me to do. It is safe and secure no worries here."
  • icon"It is easy to navigate around. I also like the different forms that can be viewed and printed."
  • icon"Staff did make every effort to help with issues though."
  • icon"No web integrated client management software. Very difficult to use software for communication purposed between students and management."
  • icon"I have mentioned this numerous times. Seems to have fallen on deaf ears."
  • icon"Cannot always edit info if a customer is in the negative. Has been an issue for a few customers."

Read user reviews

How much does AAC cost?

Please contact AAC directly for pricing details

Free trial

Not Available

Free version

Not Available

Which features does AAC offer?

Core features:

ACH Payment ProcessingAttendance TrackingBilling & InvoicingContact DatabaseCRMDeferred BillingDunning ManagementEmployee ManagementEvent ManagementFacility SchedulingShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is AAC to use and deploy?

AAC supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about AAC

4.41/5 out of 56 Reviews

Showing 1 - 5 of 56 reviews

User Profile

Aaron

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2018

AAC is the lifeblood of my business. Eighty percent of the income for my dojo is processed by them.

Allows me to process monthly payments, which is how my dojo takes in 80% of its income.

Pros

It allows me to upload new clients and print customized reports. It's nice to be able to go back and look at monthly activity in the past.

Cons

I wish I could make changes to existing accounts myself (monthly payment amount, editing previously uploaded contracts, special payments, etc.)

Kane

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2018

Great relations and communication with AAC

Used for 20 yrs.... have grown with it

Pros

Retention of expired contracts and the ease to look up old and reinstate. Email options, reports options..

Cons

Picture ID and basic membership exp date etc should show up on check in screen like the first software version of this software from 15 yrs ago. Current software screen times out and freezes the check in screen requiring constant employee attention. Membership freezes.... we should be able to have more control this function...without having to contact customer service to freeze a contract. When the internet is down, my door control and check in functions are crippled.. With the Dos version it was all in house operations here.

ty

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

March 2019

worst data transfer experience ever

Pros

nothing. software always had glitches such as random access lockouts on members who should have access when access control system is linked to software, canceling accounts that should have auto renewed etc. Staff did make every effort to help with issues though.

Cons

rarely worked properly. more problematic then helpful. fairly complicated to use, could not edit membership without re-writing the entire account. Shut off all access fob to every member when canceled.

Response from Affiliated Acceptance Corporation (AAC)

Hi Ty, I¿m sorry to hear about your negative experience with data transfer. We are excited to share that we joined the Daxko family of brands and can now offer best-in-class software to match the level of service we provide on the billing and payment processing side of AAC. Please reach out to us to learn about our new software options!

Replied March 2019

Anonymous

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

February 2018

Professional and helpful

Pros

Easy to use. Very user friendly and the team at AAC is always willing to help as much as they can. Able to use in any computer with internet access.

Cons

Takes some time getting used to, not able to have immediate posting-takes 24-48 hours. Could be better with an easier retort system. Takes too long to make a report for details and I have to go back and set the same permaters every time, saving the permaters could be helpful.

Manuel

Company size: 2-10 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2018

Customer since 2010 and I love it

I've been able to manage payments and memberships easily allowing me to focus on the development of my program. The updates are always done at a time when it does not affect my operations

Pros

I have always received the best customer service, from when we first set up the software to last week when I had questions about a transaction. They understand my individual priorities as a business owner and they have never pushed any product I didn't need.

Showing 1 - 5 of 56 reviews

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