AAC Software

4.41 / 5 (56)

About AAC


Affiliated Acceptance Corporation (AAC) is a cloud-based platform that helps businesses set up and manage recurring billing, track customer data and create powerful reports that are automatically delivered in regular schedules. This solution specializes in the health club, fitness and martial arts industries, providing tailored payment processing functionality. It also empowers users to view up-to-date information that provides payment information, trust account balances and delinquencies, which are commonly required by facility owners.

Additionally, AAC serves a variety of membership organizations offering features such as recurring membership dues, credit card chargeback, member contract implementation and payment processing. The system can track new club members or martial arts students by adding contact information, length of contract and preferred payment methods. These contracts can be automatically uploaded into the payment processing system for timely transactions. 

Affiliated Acceptance Corporation's products provide PCI Compliance by masking Social security numbers and securing other personal data.



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Supported Operating System(s):

Web browser (OS agnostic)

56 Reviews of AAC

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(32)

4 stars

(18)

3 stars

(4)

2 stars

(1)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 56 reviews

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February 2018

Kane from Huron Sports

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Great relations and communication with AAC

Used for 20 yrs.... have grown with it

Pros

Retention of expired contracts and the ease to look up old and reinstate.
Email options, reports options..

Cons

Picture ID and basic membership exp date etc should show up on check in screen like the first software version of this software from 15 yrs ago. Current software screen times out and freezes the check in screen requiring constant employee attention. Membership freezes.... we should be able to have more control this function...without having to contact customer service to freeze a contract. When the internet is down, my door control and check in functions are crippled.. With the Dos version it was all in house operations here.

February 2018

GEORGE from Health

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2018

Overall it has been good. The people at AAC are always extremely helpful

Pros

Excellent speed; no data loss issues; lots of information for business decision making process. AAC seems to be changing and improving software regularly. Software does great job keeping historical data in a easy to retrieve format.

Cons

Wish the process of entering new contracts could be improved - eliminating the need to save and go back etc. Also would like to see online membership sign-up - our competition has it

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2018

Professional and helpful

Pros

Easy to use. Very user friendly and the team at AAC is always willing to help as much as they can. Able to use in any computer with internet access.

Cons

Takes some time getting used to, not able to have immediate posting-takes 24-48 hours. Could be better with an easier retort system. Takes too long to make a report for details and I have to go back and set the same permaters every time, saving the permaters could be helpful.

February 2018

Manuel from Daimyo bjj

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Customer since 2010 and I love it

I've been able to manage payments and memberships easily allowing me to focus on the development of my program. The updates are always done at a time when it does not affect my operations

Pros

I have always received the best customer service, from when we first set up the software to last week when I had questions about a transaction. They understand my individual priorities as a business owner and they have never pushed any product I didn't need.

February 2018

Phillip from P5 Academy

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Simple, easy and worry free. AAC takes care of all billing related issues.

I am terrible with numbers and in really hate chasing clients for money. AAC takes that out of my hands allowing me to focus on being a great teacher making my client relationships smoother.

Pros

The platform is extremely easy to use and understand. Also the customer service is very friendly and patient.

Cons

When entering a new contract or new client information, the system will block you if the email is a duplicate.

February 2018

Michelle from Martial Arts for Life

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

February 2018

AAC has always been great! Straightforward, easy to use, and on top of any customer issues!

Pros

It is super easy to use and allows me to add or change as I need to. It compliments my martial arts school well and their check in software helps me keep track of my students, their attendance, payments, progress and all....super easily!

Cons

I wish it would merge better with Quick Books. I have to manually enter each transaction, which can sometimes be tedious!

February 2018

Ryan from Next Level fitness & training

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

February 2018

Customer service is awesome. The cost is high.

Pros

Easy to use. Customer service is great. We love carrie. Someone is always there to help. It does everything we need in our facilities.

Cons

The monthly cost. 5% is high. We also have to do a lot of the collections. I have researched other programs and have found some cheaper softwares. We are used to this system but it's getting expensive as we grow.

April 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

The one program that's had the most positive impact on our billing and payment processing services

Pros

From day one, AAC made our payment processing systems much easier to use. It streamlined many of our independent processes into one piece of software. It has lead to increased productivity within our entire accounting department.

Cons

AAC seemed a little overwhelming at the beginning because it was so full of features. We didn't know where to start. We did some training and eventually learned just how useful AAC is. Now, we adore the customization, speed, and ease to use.

February 2018

Donna from White Tiger Martial Arts

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Overall, once you've navigated through the process, not too difficult.

Easier than calling all the time.

Pros

Like the ease of changing form of payment. Like ease of posting payment. Like the customizable reports.

Cons

When entering a contract with same email, rejects email. I would like to be able to change email to one in existence. Would like to be able to post payment to tuition only, not to fees.

February 2018

Professor Robert from International Black Belt Academy (school code 1077)

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

I have been a "Raving Fan" of AAC payment processing for about 20 years!

The integration of the AAC software with the AAC full service billing makes our job much easier. We appreciate not having to enter data into two different systems. I highly recommend AAC particularly for Billing!

Pros

We have been using Martial Arts Express as our Front Desk System Software. We find it to be simple and efficient to use.

February 2018

yongwon from K Taekwondo

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

easy and simple! when I need to contact with agent I don't have to talk with machine!

Pros

AAC software is easy to report all the contract and track what they buy. and also good easy to track payment history.

Cons

I like software everything is fine. but If I have to say its not let me know when is students expiration date. so I have to check up every single students expiration date.

February 2018

Duke from World Taekwondo Federation (SUPERMASTER KIM MARTIAL ARTS)

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

They are awesome!!

AAC collect our students tuition for a month. then send me a whole budget in 1st day of month. It helps for