About abcoa Deal Pack

abcoa Deal Pack is a business management solution that helps automotive dealerships and finance businesses manage leads, campaigns, workflows, payments, complaints and more on a centralized platform. The built-in accounting functionality allows staff members to manage balance sheets, income statements, cash flows, trial balances and general ledger.

abcoa Deal Pack enables team members to maintain inventory records with details, such as repair history, model, color, make, stock date, location, retail price and other relevant information. It lets employees handle loan servicing, repair bills, insurance, payment receipts and collector assignments. Additionally, the leasing module allows supervisors to monitor lease purchases, returns, asset depreciation and sale...


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Supported Operating System(s):

Web browser (OS agnostic)

103 Reviews of abcoa Deal Pack

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(88)

88

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 103 results

November 2018

Mark from South Jersey Auto Finance

Verified Reviewer

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Long time Deal Pack user

We have been with Deal Pack since 2003 it would be impossible to run this show without them

Pros

1) Reporting - the pre-made reports are great and if there is something that is not there you can pull any data out that you choose. 2) Intergrated accounting. Makes life easier 3) Collections - You can run a collection call route as many times as you like and in many different orders 4) Inventory - Buying a car and adding to your inventory could not be easier. It will also set up payables to either cut a check or to floor plan 5) quick deal - Selling a car and transferring it over to your finance company in a blink of an eye

Cons

Drawing a blank, any time we have had an issue they are fast to react and fix it.

Response from Advanced Business Computers of America

Replied December 2018

Thank you!!

November 2020

Daimon from Select Acceptance Corporation

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Great Value, Customizable and Excellent Customer Service

Very positive. My dedicated rep is very responsive and if she is not available, other support reps are great too. Frequent customer engagement is something they do well. They continue to improve with new features and communicate what things have been released or are in the pipeline. Webinars for additional training are really good.

Pros

Great value for the money. Looked at other multiple other software companies before selecting this one and their staff was the deciding factor. Their staff actually understand accounting principles so they know how to answer hard questions. They took the time to speak with our accountants before we even signed our contract to make sure we all understood how to proceed. We have very specific accounting practices our company follows and they were able to accommodate all of our requests. Text messaging and email capabilities really helped lower delinquency and engage customers more. Custom reports can be tailored to your specific needs.

Cons

Can be a little clunky/buggy to start but support team always resolves any issues very quickly and often times preemptively.

Reasons for Choosing abcoa Deal Pack

Unity could not accommodate some of our distinct needs, AutoPal was not ample in terms of accounting and Loan Pro was more expensive.

Reasons for Switching to abcoa Deal Pack

Paradata went out of business

Response from Advanced Business Computers of America

Replied November 2020

Thank you for your review, we hope to continue to earn your complete satisfaction everyday and support future business growth. ABCoA is dedicated to serving your business and we thank you for being a valued client!

November 2018

Kevin from AutoWorld

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

November 2018

Cost versus reward

Pros

Has more bells and whistles than you need

Cons

Cost keeps rising with no real benefit. This is not a very user friendly system and the reports lack a lot

Response from Advanced Business Computers of America

Replied October 2020

We have issued three price increases in nearly 40 years. Deal Pack is updated weekly (at no charge) with new features, and as we strive to include many abilities within Deal Pack at no charge, certain ancillary features do have costs associated with them-for instance, many third-party companies charge fees we must pass along--but you only pay for what you need. Deal Pack Web is now available--it is accessed using Internet browser and provides a modern user interface. Deal Pack has over 500 turn-key reports built into the system. Deal Pack gives you the ability to export your data and build your own reports with as much detail as you wish to include, using Excel. The Deal Pack platform is entirely on the Cloud, which means no IT costs to you. We offer unlimited free training, along with webinars and user conferences; please give us a call to review how Deal Pack can benefit your business!

October 2020

Irving from Direct Source Funding

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2020

BHPH Operation - our experience

Frustrating at times, expensive for small businesses, but at the end of the day (with the help of Customer Support) it gets the job done. I feel the system could eventually get easy and intuitive for someone that is in it using it all the time. As with anything, it has its flaws, but overall it is a good tool to have at your disposal. The DMS programming is built on an older platform, so I feel it could benefit from an upgrade to a more intuitive and easy to use modern programming platform, but of course that could be a very expensive undertaking.

Pros

Over all the DMS is a good tool to have as it integrates and connects the different sides of our business well. The basic functions as selling, creating a deal, posting, printing, etc. are all fairly linear and easy to follow. Basic reports are also easy to find and generate. Accounting is seamless and tracks accurately.

Cons

This software is not intuitive, nor is it easy to understand, pick up, follow, or figure out on your own. The accounting portion accurately keeps track of money movements, but it is not as easy to use as other accounting software in the market. Many options and reports are "buried" under different screens, so those you don't use often are easy to forget and hard to find. We often find ourselves contacting customer support to try and figure out how to do, run, or fix mistakes. Kudos to the customer support team for their awesome help, [SENSITIVE CONTENT HIDDEN], etc., are all experts, great communicators and really know how to navigate the system. With out them it would be impossible to figure out.

Reasons for Switching to abcoa Deal Pack

At the time Wayne Reaves did not offer accounting integration, and the transferring of data to third party accounting software was always flawed and inaccurate.

Response from Advanced Business Computers of America

Replied November 2020

We offer unlimited free training, along with webinars and user conferences; we are available at your convenience to review the features specifically beneficial to your business--just give us a call! Thank you for your review!

August 2020

Kevin from OnTime Finance, LLC

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2020

Great software with best in class support.

Pros

We've been using DealPack for around 7 years and it's a great software. The primary reason we bought it was for the fully integrated accounting. Their support has been consistently excellent throughout the time we've been a customer. They're responsive and they always follow up. Best I've ever experienced. The reports are very customizable and provide tremendous flexibility.

Cons

The current version has so many features that workflows can seem a little clunky.

Reasons for Choosing abcoa Deal Pack

We ultimately went with DealPack due to the fully integrated accounting.

Reasons for Switching to abcoa Deal Pack

AutoSoft did not have a strong buy here pay here or collections module

Response from Advanced Business Computers of America

Replied October 2020

Please contact us so we can see what your current work flow is and make it easier for you!