abcoa Deal Pack vs Plooto

abcoa Deal Pack has 130 reviews and a rating of 4.82 / 5 stars vs Plooto which has 218 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.82 / 5 (130)
4.36 / 5 (218)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 31, 2022
June 23, 2022
Pros/Cons
  • Pros

  • The software support is the best in the industry from what we have used in the past. The other part that went great was the conversion process.
  • Over all the DMS is a good tool to have as it integrates and connects the different sides of our business well.
  • Cons

  • This is not a very user friendly system and the reports lack a lot.
  • On line payments could be simpler. Customers get confused when they have a side (repair) note.
  • Pros

  • The collection of data was seamless and the prompting and follow up on invoices was a good option.
  • Integrations, approvals and workflow are fantastic.
  • Cons

  • Due to the horrible pricing model change, if there was an alternative, I would be using it.
  • Some payment changes can take a little longer than I feel they should. I tried to cancel a payment that was to be debited later that day.
Pricing Range
Product Demo
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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