The best experience I've had from being sold the product to dealing with their 24/7 tech support. you won't find a more dedicated company. if you're thinking about this product do yourself a favor. Just do it already. I promise you won't regret the purchase.

ease of use is a plus. I can train old school sales guys that are stuck on pen and paper to use the easy contracts here in less than a day. shortened the time for sales to an easy 30-45 min process (includes F&I). the friendly staff is a huge help for those of us that don't have computers 100% down yet.

no cons. They are open to suggestions to improve their product and usually add them to the next update.

My problem that Frazer fixed was having one organized software that we could have our sales, sales tax reports and even some basic repair/recon bills. Frazer did the job!

The pros are the value, amazing price! While the competitors charge two times the amount! Amazing product!

Only "con" Please note, Frazer Auto dealer software does not have any options to run a service center.

It was nice to have a software to enter all sales and purchases, however,all the necessary information I felt was needed wasn't available. There ended up having to be lots of notes taken on the deal jacket to make sure all details were recorded.

Great price, especially when we were first starting out and didn't have much extra funds available.

It wasn't user friendly. It didn't have fields where we could enter how the customer paid (cash, credit card, cashier's check, etc.) and when. I could access it remotely if I was at home, however, if one of my employees was in the software I had to wait until he was done.

Overall best investment for our dealership. I have told mulitple dealers to get frazer and their add ons!

It makes doing paper work take half of the time then it used to. You type in their information once and then click all the forms you need and they print right off and all you need to do is sign! I also love the fact you can have the app and check what is in yout inventory from your phone.

I have no cons on Frazer! It is a great price and you can call and quickly get any issues resolved.

I downloaded the demo a few months before we were able to get our dealer license, so I could learn the software. I've had it from the very beginning. I have done all my accounting for the dealership on this software and I actually prefer it to other accounting software like QuickBooks as all the accounts are already set up properly and I can just run my dealership instead of trying to play accountant. I've added the payment processing integration (as I also do a few BHPH deals); I can pull credit reports from within the app, and all of my forms are updated for me. I don't have to keep track of what forms need to be replaced.

The software is affordable for my tiny car lot. Any additional services are integrated through the software seamlessly and Ala Carte, so the software grows with my business. This has been the most cost effective item for my business being that we are just over a year old. What is really priceless and you can't get this with any other DMS out there, is the customer service. Today I had a small issue so I emailed customer service with my problem and they called right away and were able to connect to my computer to resolve the problem. I had to step away from the call and I literally was able to sit back and concentrate on other things while the customer service rep fixed a missing file in the software. When I came back to my desk, there was a note on the screen that everything was resolved and he was disconnected from my computer. I have used their customer service support several times and I can't possibly say enough good things about these people.

This is a pro but also a con. It's not internet based, so it is saved to a network. Which means it can be somewhat difficult to gain information when not right in front of the computer. It does have a phone app that can be downloaded, but this is still very basic information. However the app is great for inputting new inventory.

Frazier is a key part of our dealership's success! I don't' know of any other software with the functionality of Frazier for the price.

With Frazier I am able to keep track of all our BHPH customers very easy. Inputting customers, structioning deals, and printing paper work is REALLY easy!

I've been using Frazier for a while. I wish they would work on and upgrade their CRM and inventory management

The software is simple and easy to use. The price is a great value and those are some reasons why I stuck with Frazer over the years. I was recently looking into another inventory program mainly because I want it cloud based and to be able to check my inventory from my phone or iPad. Once they came out with the cloud based Frazer and app, I knew I was staying with them.

For some reason the app doesn't update as often as I would like it to from when I make changes on Frazer itself.

Overall this is a great dealership program, it has all the bells and whistles. The price is amazing. There are even multiple payment options which really makes it affordable. I recommend you ask Frazer for access to the free demo.

It's great that you are able to link your website, craigslist, etc. directly to the program. Anytime a new car was entered into inventory, priced, photos, and all mechanical issue were complete. With the press of a button my website was updated, Craigslist ads posted and all documents printed.

For all that this program does for the price, no Cons for me at all.

The ease of taking payments over the phone is what i like most

i have not found anything i dislike about Frazer

Frazer Auto Dealer software has been a game changer for organizing and keeping up with customer accounts, I don't know how we ever managed before we got Frazer.

It is so easy to use and the price is amazing for everything the software does.

sometimes the updates cause problems between linked computers which can be a pain but the customer service center always fixes the problem quickly

I was working from home due to bad snow storm and was having issues from my personal computer at home. I called Frazer and spoke to [SENSITIVE CONTENT HIDDEN] and these guys were able to log on and take care of the issues I was having log on and also took the time to explain why I wasn't able to log on. Anytime any of our locations have an issue there is no hold time and staff is awesome! Always professional and willing to help!

Easy to use and navigate. It exports to the banks and other systems we use.

Uploading pics is a bit of a process on getting them for inventory

One word: FANTASTIC!

I had & ran new car stores for 20 years before becoming an independent dealer. Used to pay $1,000 a month for what Frazer does. Of course, I do not need service department, or warranty or factory communications. But, this software does everything I need to sell cars. I never have been disappointed with their service or commitment. There are many more complicated and more expensive providers that are not as easy or complete.

I wish I had set up the accounting side since day one. I can't figure out to go back or set a new start date for accounting. But, this will not stop me from being a customer.

Doing tax work is very easy If you want something specific there are Hundreds of reports you can run Always positive. Been a customer for over 20 years. Good company to do business with

Ease of use. Cost is excellent. Problems solved very quickly. Good employee attitudes

I don’t dislike anything with the software

Frazer has been the easiest and most affordable software used. It is very easy to use and set up. Customer service is great. Great way to keep track of inventory and customer accounts. Never had any issues. It backs up every day. When my computer recently crashed, it saved all of our data and customer service was able to quickly re install and load everything onto the new computer.

Frazer has been the easiest and most affordable software used. It is very easy to use and set up. Customer service is great. Great way to keep track of inventory and customer accounts. Never had any issues.

I would not change anything about this software.

Easy set up, easy paperwork selection, clear report.

Easy to use on day to day operation. Works and syncs with all major dealer portals and platforms.

sync with quick books, dealer proposal form, no square sheet.

Benifit of having my DMS and my accounting system in one. I have no need for quickbooks

Easy to use. Great customer service from online chat to calling customer service they will mirror your computer and get done what you need done. Explain everything along the way. We use as our DMS and our accounting system.

They have come a long way with integrations . Now integrate with our online messanger service . Only con would be they dont yet integrate with all the lending services.

This company has the best support of any company that I have ever dealt with, I have used this program for many many years and have never had any problems.

Never had a problem in all the years that I have used it.

EXCELLENT

ITS A SIMPLE SOFTWARE TO USE!! PRICE IS GREAT !!

WISH CUSTOMER SERVICE WAS 24HR 365 DAYS OF THE YEAR !!

One man operation and makes all documents and forms smooth and fast with minimal work. Highly recommended.

Quick to setup forms and print all necessary documents in one click. Enhances productivity on every deal. Used it for years and likely won't switch. Nothing beats it for the price.

I wish there was a mobile connectivity function. Also wish there was a chat app or way to quickly ask support questions without picking up the phone and calling.

Fantastic for buy here pay here ability to report to credit bureaus

Lack of ability to push to dealertrack or route one

NOTHING BUT GOOD

EASY TO USE TO ANY BODY NEVER USED IT BEFORE

VERY PRECISE AND FRIENDLY TO UNDERSTAND HOW IT WORK

My overall experience with Frazer has been great, As a small dealer you need to ensure you are charging the exact anount of sales tax, doc stamps and more plus a place to print your DMV paperwork and Contracts. Frazer does this. I must add, You can use a simple lazer printer instead of the OkiData with the Frazer software.

The thing i like the most about the software Frazer is that fact that you have an entry level system in terms of cost but your receive a good bang for your buck!

The only things I dislike about the Frazer software, hard to even say dislike honestly it's just a feature they do not have, owning a service department, there is not a tab to use for customers when they want to service their vehicle with me so I have to use an entirely different platform or software for that.

It has been a great asset to my business for years now and they keep improving the software.

It helps my keep my dealership organized in many ways and at a great price .

I'd like to be able to export the trade ins before completing the sales .

Outstanding

Customers services. This software has truly changed my business, very thankful.

I wish it had a point of sale for auto repair. It works great for sublet repair. We do some auto repair for customers that we did not sale to.

Overall, this is a really great DMS. It has many, many features that are not available at a similar price point from the other DMS's. It has all the functionality you need to easily run monthly and annual reports to submit to your accountant. There are only 2 things that could make this software the best that I have used. 1. The ability to run the software on a Mac, without using a virtual matching like Parallels. 2. This software would be so much better if it were web based. This would allow better integration through all your devices.