All AccountingSuite Reviews

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User Profile

Eugene

Verified reviewer

Professional Training & Coaching, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Great for costing, especially ecommerce related items and sales tax compliance..

ease of use

PROS

financial, costing and sales tax compliance.

CONS

navigation.. and reporting tools not detailed

Reason for choosing AccountingSuite

ecommerce business capabilities..

Reasons for switching to AccountingSuite

tax compliance

Vendor Response

Hi Eugene, have you tried our new Workspace Dashboard?

Replied October 2022

kathy

Textiles, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Love the staff of Accounting Suites.

The in the cloud feature of this software is what i was looking for and got. Beats Sage any day.

PROS

I love that i can use this software anywhere in the world. It is extremely user friendly and when i do have an issue, they are right on top of the situation and help me navigate for a better result.

CONS

The steps involved to use cloud e commerce. Seems like way too many steps.

Reason for choosing AccountingSuite

i liked the customer service, they know me, and its not just a number or a forgotten name.

Reasons for switching to AccountingSuite

They were very expensive.

Vendor Response

Hi Kathy, we'd love to jump on a call to discuss the Cloud Commerce steps. Please let our support team know and we can get it scheduled.

Replied October 2022

User Profile

Russell

Verified reviewer

Accounting, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2021

Affordable but hard to use

I really wanted to like this because my entire practice is beholden to Intuit, but I just couldn’t get this to work for me and instead wasted too much time doing even the most trivial tasks month after month. I eventually gave up.

PROS

Lower cost Not owned by Intuit Tabbed browsing Cannabis friendly Multi-entity financial statements Strong inventory tracking capabilities

CONS

Ugly UI Inefficient navigation - everything takes too many click to do Crashes frequently Some menu items are randomly in Russian Can’t cut and paste without a third party browser add on Reports are unattractive Bank feeds don’t auto update and must be manually updated one by one, which is very slow and inefficient I hated using it

Reasons for switching to AccountingSuite

Intuit doesn’t develop QBO and instead relies on third party add ons, all while continually raising prices. Also, QBO is historically not friendly to cannabis companies using their platform while AccountingSuite openly allows them.

Vendor Response

Hi Russell, we are just getting to use this review feature. I'd love to chat with you about the changes we've made in the AccountingSuite product. I think you will be impressed. Ted McRae ted@accountingsuite.com

Replied September 2022

Patrick

Building Materials, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Didn't meet soon Enough

PROS

This software has allowed us to grow as a company and keep better track of Inventory and cash flow. [SENSITIVE CONTENT] has been extremely helpful, from learning how to use the software to customizing the software to fit my needs. AccountingSuite supersedes any other invoice software we have ever tried. This company gets 10 out of 10 stars from us!

CONS

I wouldn't say a "Con" but there is so much AccountingSuite does that the learning curve takes a while.

Reason for choosing AccountingSuite

Reason above

Reasons for switching to AccountingSuite

Quickbooks told me their product wasn't "smart" enough for what I needed. AccountingSuite wasn't either at first but you quickly told me that you could customized it for me, and I was willing to pay the customization fees.

David

Accounting, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Better Functionally Than Quickbooks Online

PROS

AccountingSuite is functionally superior to QBO in most aspects. While its look and feel are not as elegant, it does what I need for clients better than QBO at a better price. Conversion from QBO was painless and support is very good.

CONS

Navigation is a bit harder initially, but it is more of a cosmetic issue than anything else.

Reasons for switching to AccountingSuite

Better price for the functionality required by the clients

Vendor Response

Thanks for the great feedback David. If you need any help at all with the navigation please let our support team know.

Replied October 2022

Richard

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

Why I love accounting suite

I have been using accounting suite for almost two years now. I am not an accountant but after working with their customer support team they have made me a much better bookkeeper. We are amazed at all the features to help me run my business. To me support is number 1 along with great features and they rate 5 stars in my book.

PROS

Software is user friendly with great features. Support is number 1 with me and they rate one of the best I have work with.

CONS

Because it runs in the cloud sometimes a bit slow.

Claude

Events Services, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Accounting Suite Has a Great Team

I spent an hour on a video conference with the AS sales and customization team. They were really on point.

PROS

The AS team was very professional, friendly, and eager to answer all of my questions.

CONS

There is nothing that I could say negative about AS.

Reason for choosing AccountingSuite

Yes

Vendor Response

Hi Claude, we are hopeful that you will come over to AccountingSuite some day in the future. It was great meeting with you and having the opportunity to show you the power of ACS

Replied October 2022

Steph

Arts and Crafts, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Acct suites

Good but would like more training at our level

PROS

Inventory control, customer info, sales data

CONS

There is so much in it that I don’t know how to use or what the best way to use it for my business

Reason for choosing AccountingSuite

Another CM advisor suggested

Vendor Response

Steph, We have a Beginner Bootcamp training course that might help you with learning more about the product. Also, we will be creating an elective training called "Customizing AccountingSuite™ & Extensions" that might be a great one for you to consider.

Replied October 2022

Tamra

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2017

Excellent for SMB which needs a robust service or product driven Inventory, with full Accounting.

PROS

A pure Cloud App. with a robust Inventory core included with A/P, A/R, P/O, S/O, G/L and Cash Management, etc.

CONS

Still new, and in development with changes rapidly occuring, and support get's affected by this, as well as training, etc.

Amanda

Accounting, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

The Suite Spot

I would say it has been pretty positive so far and I look forward to the continued relationship.

PROS

The cost of accounting suite is the biggest pro- it is very inexpensive, especially for a large client who has a lot of different accounts to manage. I love the support team as well! Great to work with and helped our team out a ton.

CONS

I can tell there are a lot of features still being developed. However, support has been great to our team to add things and change them along the way. It seems it is still growing and will be great.

Vendor Response

Awesome Feedback Amanda, We are always adding features to AccountingSuite so this will most likely always be true.

Replied October 2022

Damion

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Accounting Suite

A solid 8 out of 10

PROS

Easy to use and a competitive price point. Comparable to other higher priced online solutions in the marketplace.

CONS

General Ledger should print out the Memo field on billings on screen one. There is another memo field on another tab but that doesn't make sense to fill in twice. This causes extra work when year end comes and a customization (export) of data must be undertaken along with descriptions input to get a total report. Not ideal and the software should be designed to capture all MEMO fields - Bills - Receipts - Bank Deposits - Journal Entries etc.

Reason for choosing AccountingSuite

Price and ease of use.

Vendor Response

Hi Damion, have you contacted support about this? We might be able to customize the report for you.

Replied October 2022

Tracy

Arts and Crafts, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Helps Me Stay Organized

It is such a win for me to have a great system to track my inventory and invoice my customers so I can quickly see who owes me money and which orders I need to process for my customers to pick up or ship to them. It helps me with some of the data I need to complete my Schedule C when filing my taxes.

PROS

I use this program to track the inventory I keep in stock for my direct sales business. I love that I can know the quantity I have in stock for any item at any time. It even lets me know the status of an item which is helpful when I don't see an item on my shelf but then I can see if I have already ordered it and it is on its way to be delivered. By tracking my inventory, I make better purchasing decisions based on fact rather than ordering what I think I may need. It is very helpful to use this system to create Sales Orders for my customers.

CONS

I do not have any accounting background. Therefore, there has been a learning curve to understand some of the features with this program. With that said, some of the features I am not using are not important to me at this time.

John

Warehousing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

The gem of the accounting show

PROS

It’s easy to use, easy to learn, and the team was easy to work with in customizing the program to fit our special needs. The help desk are very helpful and usually can fix my needs in 15-30 min.

CONS

Some standard accounting software reports aren’t included. Like avg day to pay.

Reason for choosing AccountingSuite

I liked how small the company was compared to the larger ones. Felt like I would see more attention and quicker turnaround time.

Reasons for switching to AccountingSuite

Couldn’t keep track of my inventory properly

Vendor Response

I John, if you'd like to see and average day-to-pay report please make sure you request it from your support team and they can see what it will take to create.

Replied October 2022

Christine

Arts and Crafts, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

AccountingSuite saves me time

I have spent a lot of time working with [SENSITIVE CONTENT HIDDEN] to customize software for my business. They have been helpful and willing to work with me.

PROS

I love that I can use the software at my events and it saves me time checking people out at the end of the weekend. Software is user friendly unlike QB.

CONS

Software glitches. Frustrating when things that worked don't anymore until they get it fixed.

Reason for choosing AccountingSuite

they reached out to us to give a demo

Reasons for switching to AccountingSuite

wanted to use bar code reader with inventory and not so complicated

User Profile

Jacquie

Verified reviewer

Accounting, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2022

Nice product for the price.

I unfortunately have not continued on with this software due to clients just not wanting to switch and having a hard time with the change. But over all I would recommend this software to people just starting out. If you have inventory and also need to do assembly builds it works great for that.

PROS

The price. Pulling multiple client financials into one, Great Support and training videos with in the file, The "TestCompany" is a great way to get familiar with the software Everyone has access to that file, It is a great software for Inventory and Inventory builds.

CONS

This software is very different than QuickBooks, it is not as user friendly for the everyday business person, I had a hard time getting clients on board with the software.

Vendor Response

Jacquie, Please let your partner manager know the issues you've been having. Also, have you taken our Core Certification training? We'd like to get this sorted if we can.

Replied October 2022

Sarah

Warehousing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Amazing product!!

PROS

The features of Accounting Suite are extremely user friendly, and the customer support is by far the best I've ever experienced! Very satisfied with this purchase for our small business!!

CONS

There hasn't been any features that we haven't liked so far.

Vendor Response

Sarah, thank you for the feedback!

Replied October 2022

Sam

Accounting, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Look no futher for the best online accounting software!

This is ideal for a startup company or restaurant. Very easy to be up and running within a matter of minutes and help is just a phone call or chat away.

PROS

Ease of implementation and functionality. I have simple to complex clients that have needs all over the board. The small companies can be up and running in a matter of minutes. Connect the bank account, download transactions and get reconciled fast. Very important when budgets are small. Did I mention scaleable? This can grow as your client/firm grows and expands easily. A must have!

CONS

The only feature I have had difficulty with is writing rules with the incoming bank transactions. If the bank has 100k transactions per month - say because they are an online retailer, the system seems to slow way down. I actually thought it stopped a couple of times. It didn't. It must be because there is so much data to manage with those bank feeds.

Reason for choosing AccountingSuite

Poor customer service, overkill, and impossible to do bank reconciliations using Australian style accounting.

Reasons for switching to AccountingSuite

QuickBooks keeps changing rates and could not get good support.

Alexander

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Excellent highly customizable accounting solution with excellent customer support.

Excellent reporting, and integation with 3rd party billing and credit card system.

PROS

Highly customizable and excellent friendly and knowledgable support.

CONS

I never had an issue that couldn't be fixed (not a con but had to put something here).

Vendor Response

Thanks for the positive review!

Replied October 2022

Shamal

Accounting, 2-10 employees

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2020

Keep Looking

Overall, the software performs everything you would want in an accounting software, but it is extremely unreliable to use due to how often it crashes.

PROS

Has all the basic features an accounting software should have

CONS

It crashes ALL THE TIME. It doesn't matter what browser you're using, or what feature you're trying to utilize, the page will often become unresponsive, causing major delays in work flow.

Vendor Response

Thank you very much for your feedback. I'm sorry about your experience with our product crashing. We would very much like to speak with you to gather further information so we can look into the matter in order to resolve this. Would you please send us an email to ted@accountingsuite.com and include your phone number so someone from our customer team can call you? We look forward to hearing from you. Kind regards, Ted McRae

Replied September 2022

User Profile

Rudra

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Best Accounting Software

PROS

Easy to use and provide accounting manager to manage the work

CONS

No cons, best software for accounting services.

Kathleen

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Accounting Suite is Feature Rich

PROS

I have worked with other online software and, in most instances, add-on software was required to satisfy many user needs. I found AccountingSuite to be feature rich and, unlike other software in their group, with strong inventory capabilities. An exceptional feature is the ability to easily maintain a "sandbox" for testing and training and I must mention their support is topnotch.

CONS

The only issue I had was with integrating from another software. However, AccountingSuite worked with me until there was a viable solution.

Reason for choosing AccountingSuite

Price, functionality and support

Reasons for switching to AccountingSuite

Price and testing before moving over other clients and as an option to QBO

China

Accounting, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great Customer support

So far, very happy with the program.

PROS

Great customer support. They will call you back and take their time to help you with the onboarding process. Opposite to another program that I was using.

CONS

The link to the tax-line does not coincide with the business returns . It seems that the link to the tax line links to a personal 1040, line item. Which makes no sense since the program, I gather, is mostly use for business. I believe they are working on this issue.

Reason for choosing AccountingSuite

I attended a webinar and I felt that the program would meet my needs. So far, I am pleased with the service provided.

Reasons for switching to AccountingSuite

I couldn't get the support or training for SAGE on-line, they didn't even respond to my inquiries. Xero is just known for totally ignoring the user.

Vendor Response

Thanks for the feedback China, I believe this is being worked on and you will be notified when release if you've brought this up to the support team.

Replied October 2022

Doug

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed March 2016

Getting started

It's always tough to learn a new program. But, in this case, Jeannene, helped me with such ease that it was a much easier transition from what I was using to what I'm using w/ Accounting Suite. I found her tech support to be very helpful....very helpful! So far so good!!

Sundeep

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

Flexible, user-friendly software

Generates reports required to prepare financial statements for clients.

PROS

Flexible, scale-able, user friendly software that can be tailored towards industry and business needs.

CONS

Experience of bugs and software crashes that required follow up from customer service. The issues were quickly resolved by the team.

Anonymous

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2018

I did not enjoy the quality of this application.

I got some accounting accomplished.

PROS

I liked the value for the money spent on this software. The software is not that expensive, but that reflects.

CONS

I did not like the overall quality of this software. I don't think the functionality is very user-friendly.

Showing 1 - 25 of 26 Reviews