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AccountMate vs NetSuite

AccountMate vs NetSuite

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Overall Rating
4.3 (25)
4.2 (1654)
Ease-of-Use
4.1 / 5
3.9 / 5
Value for Money
4.2 / 5
3.8 / 5
Customer Support
4.1 / 5
3.8 / 5
Functionality
3.9 / 5
4.1 / 5
Last Review Written
December 18, 2023
November 25, 2024
Pros/Cons
  • Pros

  • It's like having a super cool tool that helps me do lots of work stuff without getting mixed up. It's really easy to use, like playing a fun game on my computer where I always know what to do next.
  • Overall, AccountMate is an excellent program and is a great choice for all accountants.
  • Great for whenever you get audited, solid training and support documentation, good reporting.
  • Cons

  • Worst experience ever with software and Reseller.
  • I have yet to find anything difficult or inefficient within the modules that we use (GL, AR, AP, BR).
  • Limited dashboards for charting, shortcuts are lacking, no process flowcharts.
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  • Pros

  • Highly recommend this product. Very good customer support and fantastic value for the price.
  • I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
  • I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
  • Cons

  • I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
  • They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
  • The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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91 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos