AccuFund Accounting Suite vs Panorama
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
3.5 / 5
Value for Money
4.4 / 5
3.2 / 5
Customer Support
4.4 / 5
3.5 / 5
Functionality
4.3 / 5
3.4 / 5
Last Review Written
November 10, 2021
April 20, 2023
Pros/Cons
Pros
- Support staff is very helpful. I think it is really important to have a good retailer to help with the setup to make sure it works correctly from the very beginning.
- How user friendly it is and they keep updating and adding useful modules. They also have excellent customer service.
- I am very happy with our decision to move to AccuFund. It is specific to non-profit accounting, and the company adheres to a continuous improvement philosophy.
Cons
- Very unforgiving of errors and not amenable to certain transactions. For instance, invoice cancellation does not release the receiving.
- Also, sometimes you will get the message that an illegal action was performed, not sure why this happens. There was some major confusion during the start of the ACA reporting.
- I was able to see which vendors were missing SSN before this last update, but that is not available any more.
Pros
- The overall experience has been positive and does help us keep track of our donor database and donor amounts, which will help us create a capital campaign and other fund-raising opportunities.
- Thank you FirstGiving, but a BIG THANKS to Nick and Camille for doing such a great job everyday in helping people and organizations like the Ronald McDonald House produce successful events.
- Our success and experience with FirstGiving has been great. One of the criteria in selecting fundraising software for our Charity was support; what type of support would be offered and at what level.
Cons
- Customer Service is the Absolut worst!!! I have never been treated with so much disrespect.
- I have had to complain twice about the same technical issue. The problem takes weeks to get fixed.
- Sometimes the grids can get complicated and hard to see, and sometimes it is difficult to look things up if you are unsure what the exact spelling of something is.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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11 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
