AccuFund Accounting Suite vs MemberClicks
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4 / 5
Value for Money
4.4 / 5
4.3 / 5
Customer Support
4.4 / 5
4.7 / 5
Functionality
4.3 / 5
4.1 / 5
Last Review Written
November 10, 2021
August 6, 2024
Pros/Cons
Pros
- Support staff is very helpful. I think it is really important to have a good retailer to help with the setup to make sure it works correctly from the very beginning.
- How user friendly it is and they keep updating and adding useful modules. They also have excellent customer service.
- I am very happy with our decision to move to AccuFund. It is specific to non-profit accounting, and the company adheres to a continuous improvement philosophy.
Cons
- Very unforgiving of errors and not amenable to certain transactions. For instance, invoice cancellation does not release the receiving.
- Also, sometimes you will get the message that an illegal action was performed, not sure why this happens. There was some major confusion during the start of the ACA reporting.
- I was able to see which vendors were missing SSN before this last update, but that is not available any more.
Pros
- I have worked with several association membership software platforms and MemberClicks is one of the best. What makes it even better than most is the great technical support staff.
- The customer-service is wonderful. I would recommend this product because of the excellent customer service.
- The customizable forms and automation are extremely useful. I also really love the dashboard - it gives a great overview of the organization/membership.
Cons
- I have been frustrated with the overall experience with MemberClicks.
- The issues that I have are mainly due to my own lack of seeking additional training to use all of the features.
- Inability to customize some financial report features.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
16 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
