AccuFund Accounting Suite vs ClearView CRM
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
3.9 / 5
Value for Money
4.4 / 5
3.7 / 5
Customer Support
4.4 / 5
4.2 / 5
Functionality
4.3 / 5
3.7 / 5
Last Review Written
November 10, 2021
March 27, 2019
Pros/Cons
Pros
- Support staff is very helpful. I think it is really important to have a good retailer to help with the setup to make sure it works correctly from the very beginning.
- How user friendly it is and they keep updating and adding useful modules. They also have excellent customer service.
- I am very happy with our decision to move to AccuFund. It is specific to non-profit accounting, and the company adheres to a continuous improvement philosophy.
Cons
- Very unforgiving of errors and not amenable to certain transactions. For instance, invoice cancellation does not release the receiving.
- Also, sometimes you will get the message that an illegal action was performed, not sure why this happens. There was some major confusion during the start of the ACA reporting.
- I was able to see which vendors were missing SSN before this last update, but that is not available any more.
Pros
- The search and entry features are easy to use. I like the ability to search by donation amount and donor name Integrated emails is also a great feature.
- Overall quality is good and so it's ease of use and functionality. We were always very happy with Pledgemaker and PMOL retains many of the self-hosted features we were accustomed too.
- I love the folks at Softrek Support, they're always quick to respond and wonderfully helpful. Customer Support is good.
Cons
- To me when I watched the webinar or tutorial a few months ago it seemed confusing and more difficult.
- It's hard to run a lot of SQL reports in a timely manner. I don't know what the problem is here.
- My main complaint is that I continue to have to use Pledgemaker and a FTP site.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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11 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
