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ACS vs NetSuite

ACS vs NetSuite

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Overall Rating
3.9 (126)
4.2 (1687)
Ease-of-Use
3.5 / 5
3.9 / 5
Value for Money
3.6 / 5
3.8 / 5
Customer Support
4.5 / 5
3.8 / 5
Functionality
3.8 / 5
4.2 / 5
Last Review Written
August 26, 2023
February 10, 2025
Pros/Cons
  • Pros

  • What I like best is that it is an affordable, integrated, double-entry accounting system designed specifically for churches and small non-profit organizations.
  • The customer service and desire on behalf of the employees to help you accomplish your goals is superb. The products reflect the needs of and input from the end users.
  • Ease of use, love the People and Financial Modules with its reports which we own. Don't know much about REALM but I think we would be interested.
  • Cons

  • And unless they've recently updated the software (unlikely), you can't even use it on iPad without an external keyboard. Further, their pricing structure is ridiculous.
  • Was cumbersome, ugly and not intuitive. The church paid a surprisingly high amount for the software.
  • The secretaries at my last employer in Mesquite hated it for being confusing. My current employer uses ACS but I don't see the benefit of it.
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  • Pros

  • Highly recommend this product. Very good customer support and fantastic value for the price.
  • I like this software because it's super powerful and flexible yet it's user friendly and you can customize reports. Basically it has all the features that you need.
  • I like that everything is integrated and the reports are updated in real time and the dashboard indicators have been a great help in decision making.
  • Cons

  • I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
  • They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
  • The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
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Pricing Range
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$
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$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2025

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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87 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos