Acumatica is a cloud-based enterprise resource planning (ERP) solution that offers a platform designed for midsize customers with a complete, real-time view across the business.

The Acumatica suite of integrated business management applications includes multi-company accounting and financial management, distribution, manufacturing planning and control, time and expense, project accounting, construction, services, retail, e-commerce and customer relationship management (CRM).

All capabilities are fully integrated, built using standard Microsoft tools and have self-service reporting, document management and approval workflows. Users can customize their workspace and dashboards.

Acumatica offers a licensing model based on resources required. The platform can be installed on-premise or hosted in the cloud.

Accounts receivable
Accounts receivable
Accounts receivable
Cash management
Cash management
Inventory turns
Inventory turns
Profitability by item class and item
Profitability by item class and item
Project profitability report
Project profitability report
Support dashboard
Support dashboard

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



21 Reviews of Acumatica ERP

Overall rating

4.5 / 5 stars

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Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good ERP for Small Business

Acumatica has helped our company improve our operations and handle significant growth. We moved from basic Quickbooks functionality to full inventory and manufacturing control. The improved transaction controls have reduced the amount of errors done in normal business processes. We've also been able to engage employees at all levels into our system.

Pros

Ease of use, comprehensive list of features, Report writing and General Inquiry functionality,

Cons

The worst part of Acumatica is how it handles Email. System email accounts, while not a horrible idea, just don't work well. The worst part of that is how the outgoing emails use the system accounts. Outside contacts end up saving these email addresses instead of the "real" user email. Then when they email us using those email addresses the emails go nowhere. All emails should be sent using the user's real email address, and preferably their email client such as Outlook.
Third party VAR modules are harder to coordinate.
Upgrades are too frequent and expensive if you do not have your own development staff.
Customization requires development capabilities. Should be more user-level customization tools similar to Report Writer and GI screen.

Dale from TechnoRaptor

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Does what our business needs.

Pros

This product is very customizable. Our anylictics team was quickly able to create dashboards and work flows that allow our team to be more productive. The management of our product is great.

Cons

I do not have very many cons with it. We are working on getting the system to work with our mrp system. Until that is work I guess that is my con right now.

Agnes from Cosmetica

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Very New but up and coming

ERP organization via cloud

Pros

Ease of use. It has a vast array of modules. The ability to deploy it on premise or SaaS model makes it attractive. It does not limit the number of users. Very powerful if used correctly.

Cons

Lack of support in terms of Acumatica itself. You will have to go through a VAR to help you solve issues. Does require a separate MSSQL server to get it to work. A lot of revisions and updates. Very new and not a lot of history to look back on it.

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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Best of Breed Cloud ERP System

Ease of use, great dashboards, powerful technology, easy to integrate, and easy access to data.

Pros

Acumatica is a very scaleable solution. I love the fact that our business can grow and we can scale this product with our business. GAAP Accounting hasn't changed in ages, so what Acumatica brings to the table is new technology and robust functionality. I love the fact that all of our users can have access to the system with custom user roles. The network of connected applications continues to grow, making it easy to integrate with Amazon, Concur, and Docusign (among many others). Lastly, the unlimited user licensing is incredible. This allows our company to grow without paying a penalty for the growth.

Cons

There is very little about this product that I don't like. Acumatica only sells through a channel of partners. This is great if you find a competent, high-performing partner. If not, you may not take full advantage of everything this product has to offer. Make sure that you vet the partner you do business with just as much as the feature functionality.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Customizations are a bit of work. Needs a lot of technical people to support it.

Pros

Cloud based, does the accounting side quite well. Easy for end users to use. Does have it's in wiki which is useful when searching for help on certain topics.

Cons

As an admin, limiting pages for users and restricting access is a pain. Need to go through each tab and change the access rights. Should have a click all button to change rights. Email automation is really lacking. Need it to work with exchange or office 365. Any customizations you will need to be really trained in order to build it.

Kayla from Nextec Group

Specialty:  Software / Technology

Number of employees:  51-200 employees

Ease-of-use

Functionality

June 2018

The program is easy to use but can be buggy.

Pros

Easy to add time to work schedule
Easy to understand
User-friendly layout helps to easily see where everything is.

Cons

The program has been very buggy since I first started using it. Sometimes it will produce multiple negative times. Sometimes it will produce a MoveNext error. Also, I have lost the written descriptions that I had written in a particular time slot because of data corruption.

Jerry from Great Commission Publications

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Very satisfied user.

Customer service and shipping improvements as well as greater access to data for data mining.

Pros

Very robust, flexibility of software setup and the ability to download data into Excel or PDF files.

Cons

Reporting and getting to data can be problematic for neophyte users but for users with a reasonable amount of accounting and programming experience it is a dream come true.

Tom from EAA

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Implementation of Acumatica Cloud Financials. RFP process and selected Acumatica and 3rd integrator

Ease of use. Updated and supported software. Cloud solution. Greater functionality. Performance improvements. Navigation improvements. More intuitive screen flows.

Pros

Features and functionality of product were very good. Ease of use of the product and intuitive nature of the screen flow was good. Having solution in the cloud was a plus. Now we can remain current on software without a large scale upgrade project

Cons

As a non-profit it lacked in some functionality that we had to get from a 3rd party. That 3rd party solution was weak. Also, Acumatica does not implement their software. They rely on 3rd party integrators. The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.

Sean from Fuji Component Parts USA, Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Very functional ERP solutions that has grown over the years.

Savings of over 160 labor hours a month through automation and imports.

Pros

How easily it is to create import scenarios to easily turn hours worth of work into just 15 minutes.

Cons

Your experience with the software primarily comes down to your relationship with your VAR. A good one will let you get to the moon, a bad one will leave you spending lots of money on no results.

Ayushi from Arizona State University

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to use software.

Pros

I have been using this application since a few months now and I am happy with the way it works. Easy to use and efficient.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Good Software Bad Support

Over all it saved money and the product can grow with us.

Pros

The software is very flexible and is based on .net. You can see the source code and modify any parts that you want.

Cons

You have to use a third party to implement it. Any support has to go through the vendor an hour. The consulting charges add up

Karan from Arizona State University

Ease-of-use

Value for money

Customer support

Functionality

April 2017

An amazing cloud ERP software. Must use.

Business-management software from basic online accounting to full ERP functionality, designed for a growing business. I recommend using Acumatica.

Geoffrey from Hubbell Partnership LLC

Specialty:  Other goods

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

December 2016

Acumatica for Start ups

After 15 years of implementing and using SAP at a large Aerospace company, Acumatica is a breath of fresh air. The short story is the product is capable of handling all of the business requirement we have thrown at it without customization. Compromises to existing business processes have been minor and in most cases the new processes have incorporated required discipline that was lacking in the past

Pros

easy to understand, common sense approach to most screens and processes

Cons

Canned reporting could be deeper out of the box

Mostafa from Haya Solutions Inc.

Specialty:  Software / Technology

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2016

Acumatica ERP best for value

Being able to easily modify and customize Acumatica, and very friendly customer support. I think it gives me the best value for money

Pros

User End Customizable
Variety of ISVs

Eugene from NZXT Corporation

Specialty:  Other

Ease-of-use

Customer support

Functionality

June 2016

Acumatica Review

Pros

Cloud based, seems to be very versatile, lots of patches/updates. Vendor knows what's wrong with their products and actively work to fix it.

Cons

Seems unstable at times, a bit pricy especially on the support end. No direct support unless you have a tech very familiar with sql server.

Winnie from iCeutica

Specialty:  Pharmaceutical

Ease-of-use

Customer support

Functionality

February 2016

Great accounting software

Pros

The accounting software is very easy to use and has tremendous flexibility.

Cons

The accounting software has a short history to look back to.

Ed from Elliman

Specialty:  Construction & Engineering

Ease-of-use

Customer support

Functionality

December 2015

Great Cloud ERP System with an open source

Pros

Access data anytime from any device anywhere around the world via an internet connection with a consistent real-time visibility. All users can access and input data into a centralized data store which puts consistent updated information at everyone’s fingertips instantly.
the flexibility: Easily scale resources up or down as needed without making a major investment decision. Cloud ERP software will remain current with automatic updates as part of your Cloud ERP service contract making it easier to take advantage of new capabilities.
More Responsive Service and Support: Cloud vendors provide more detailed information to Cloud ERP users at every service level and are more motivated to provide the best customer support.
Faster Time-to-Solution Value: When using public cloud models, businesses don’t have to buy and deploy infrastructure which allows them to be up and running with their Cloud ERP system much more quickly.
Minimized Financial Risks: Reduce upfront capital spending on technology infrastructure and the option of subscription software licensing thus further minimizing financial output and risk.
Economies of Skill: Vendors deploy, manage and run Cloud ERP solutions so businesses don’t have to, therefore allowing them to focus more on employee success, optimal business growth and bottom line profit initiatives.
Easy adoption and the user frendly, the seamless integration between the erp and microsoft office 365 and the workflows.
easy to customize without needed to have deep technical knolwledge to do the customization, the cost effectiveness of the ERP allowing us to increase the profitability, in addition the fact that maintennance of the database is easier, and the inclusion of CRM with the ERP accessing a unique database. Integration with PowerBi, and Financial reporting.

The software price is not based on the number of users. and the posibility to grow with the software. easy consolidation between companies with differents multi-currencies and multi-languages. Worldwide access.

Cons

there is just not much i can say about dislike, due to any issues that i have with the system, the system was able to complete all the process without customization.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

November 2015

Great Cloud ERP

We are using the software internally to replace our existing ERP. We are choosing the on-premise model so that we can more easily access the SQL data for reporting purposes. We will be using the core financials and project accounting for time and billing purposes. The interface is a snap to learn, and very customizable. Lots of great UI features like copying transactions, customizing the grid layout when entering data, and more. We were also easily able to import our master records using the built-in import tool. Using sub-accounts and the Analytical Report Manager (ARM) for financials is similar to the old FRx, but better, and also built into the platform.

Pros

Great user interface
easy to add custom fields
some unique features like Attributes, sub-accounts, non-inventory items, Branches
good, detailed security model
choice of options of deployment
built-in reporting and report customizations
good drill-down features within the reporting

Cons

The custom report modification tool needs more polish to it
The built-in CRM system could be more robust, compared with a CRM-only system

James from Tascoli

Specialty:  Office equipment & supplies

Ease-of-use

Customer support

Functionality

February 2015

The best and probably only complete business system on the market.

Pros

It's a combination of rich, clever functionality combined with ease of access using the latest technology and a vendor with ambitious plans.

Cons

Nothing really, it is missing very little and what it does have I can't fault. The inter entity module is limited to companies that share the same currency and fiscal calendar. However, that is going to be remedied in Version 6.

Doug from Colorado RE Ventures, LLC

Specialty:  Consulting

Ease-of-use

Customer support

Functionality

December 2014

Multi-system experience perspective

Pros

Acumatica provides sound accounting practices and business processes in an up-to-date cloud platform.

Cons

Acumatica continues to release new versions, but they are looking better and better with each new release.


Displaying 1 - 20 of 21 reviews