Afterpay

RATING:

4.7

(255)

About Afterpay

Designed for retailers, Afterpay is an installation payment solution that allows customers to pay for products in installation payments, providing a more customized shopping experience. Customers can pay off goods/products in 4 installation payments over 6 weeks. Afterpay can seamlessly integrate with any eCommerce platforms within minutes. Afterpay minimizes financial risks and improves payment visibility with fully managed chargeback and fraud detection and daily settlement reports.

Afterpay Pricing

Please contact Afterpay for information on pricing.

Free trial: 

Not Available

Free version: 

Not Available

Afterpay connects merchants with the world's best shoppers. And no application fees mean more businesses sign up with Afterpay than any other payment service.
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Afterpay Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Afterpay

1 - 5 of 255 Reviews

User Profile

Ryan

Verified reviewer

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

A Must-Have for the Gen-Z shopper

PROS

it allows people to pay over time which drastically increases sales

CONS

the admin page of afterpay is limited and doesn’t allow for many things but the new UI looks promising

Olivia

Cosmetics, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A life saver for small businesses

Such an amazing tool to use and so easy to install. I like how they caagorize businesses and allow customers to find you based on your store (e.i. Small Business, Black Owned, Woman Owned) and they send out emails letting you sign up for their promotions. After pay really cares about the businesses.

PROS

Afterpay allows us to receive larger orders than we did before we connected them with the store. Our customers have commented that they enjoy afterpay are are happy that we offer it. At this point if you have a small business and you don't have afterpay, then you are really hurting yourself and your potential customers.

CONS

The fees are the only downside, however I would much rather pay small a fee and receive more orders, than to not get the orders at all. After pay definitely brings more customers.

Reason for choosing Afterpay

The popularity with potential customers, as well as the overall ratings.

Sara

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed January 2022

There is ZERO customer support

PROS

I like what the actual product is and it’s ability to provide customers with an additional payment option

CONS

I cannot get in touch with anyone that will help us. We have been trying to get on their catalog and participate in Afterpay day and other promos for the last 2-3 years, we were directed to marketing and told to upload our assets, we did that and nothing happened, then we sent them several emails, never heard back, emailed multiple different areas to find out the status, nothing, no response. To date we have never heard back or been added to to the catalog and can’t participate in their promos.

Joanna

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Afterpay Changed My Business

I love them personally. They were my first split payment option to my website. I did have an issue where they didn't have my payment bank information correct so payments were stuck for 4 months with them, but they resolved it once they figured it out.

PROS

I love when I added this back in 2018 it instantly added to sales within my company. A lot of consumers are dealing with the pandemic and need to place orders on a payment plan, this helps. The moment I saw inception of this on my website my sales started to boost.

CONS

I do feel that it is a bit expensive however, I think that it is a must have since 25-30% of our customers use Afterpay.

Reason for choosing Afterpay

Afterpay seems to be the leader in split payment options.

amanda

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Afterpay

PROS

Having afterpay as a checkout option has produced more sales for us not only in the dollar amount of the sale but even a sale with the minimum of $35. So a customer that wouldn't have purchased because of the total being a little more than they would like to spend at the moment afterpay breaks it up at no cost to them. Which in turn raises our sales and larger order amount. We love afterpay.

CONS

it is a bit costly with the fees that they take our per transaction

Reason for choosing Afterpay

more customers asked for afterpay over sezzle