it allows people to pay over time which drastically increases sales

the admin page of afterpay is limited and doesn’t allow for many things but the new UI looks promising

Great experience, never had an issue. Support has always been helpful, never any bugs.

Loved that they have built such a great community of users who trust them for their daily ecommerce shopping.

Fees could be a bit lower in comparison with other processing companies but for what you get it is not something that would stop us from using the platform.

I was on an unpaid sick leave that unfortunately for me resulted in 1 or 2 missed payments. I’ve explained that I was terribly Ill and was not paying attention to the fact that ANY of my accounts set of for autopay was being rejected due to an expired card. UNLIKE most sensible merchants who contact their LOYAL CUSTOMERS or any customer when they notice a payment has been missed, AfterPay resorts to NON HUMAN FORMS OF COMMUNICATION! Less than a month later when I was back on my feet I IMMEDIATELY PAYED OFF THE PAYMENTS MISSED ALONG WITH THE ONES THATS WASNT DUE. To my surprise, PENALIZED BY AfterPay DRASTICALLY! My spending limit that was near $2000, a result of on time payments since late 2019 had been decreased to $50. ALL of my rewards stripped! I tried to appeal this by reaching out to customer service but received repetitive emails not explaining the drastic PUNISHMENT, but a regurgitated script of “SORRY FOR THE INCONVENIENCE THIS HAS CAUSED….SPEND MORE MONEY TO BUILD BACK UP YOUR LIMIT.”The NIGHTMARE continued when I conceded and took the L when I realized AfterPay is A COMPANY WHO HAS NO REGARDS TO THE PRESENT DAY ISSUES WHERE THEIR CUSTOMERS HEALTH COULD BE THE REASON BEHIND A MISSED PAYMENT! The past couple of days I’ve been trying to buy 2 items under my now $50 spending limit. AfterPay HAS REJECTED EACH ATTEMPT CLAIMING THAT THE PURCHASE EXCEEDS MY SPENDING LIMIT!

At first it was a convient way to purchase what you WANT without making any sacrifices to you important and necessary bills. I would use the service to by clothing, perfumes, sneakers etc.

AfterPay is good until you have an issue. The company causes issues that impacts your account for months at a time and the consumer has no control over what happens! In the end a fun service turns to an unnecessary nightmare!My problems started when I received an Email from Afterpay support that my account had been Hacked. I responded to the Email and that was the beginning of the end. You would think changing my password would be fix the issue but it wasn’t. The various agents working on my case forgot the reason of my inquiry to THEIR email turned into me reaching out to them to report a breech in my account. This took over 2 months to resolve! If they had PHONE SUPPORT, this would have never been an issue.

Such an amazing tool to use and so easy to install. I like how they caagorize businesses and allow customers to find you based on your store (e.i. Small Business, Black Owned, Woman Owned) and they send out emails letting you sign up for their promotions. After pay really cares about the businesses.

Afterpay allows us to receive larger orders than we did before we connected them with the store. Our customers have commented that they enjoy afterpay are are happy that we offer it. At this point if you have a small business and you don't have afterpay, then you are really hurting yourself and your potential customers.

The fees are the only downside, however I would much rather pay small a fee and receive more orders, than to not get the orders at all. After pay definitely brings more customers.

I love them personally. They were my first split payment option to my website. I did have an issue where they didn't have my payment bank information correct so payments were stuck for 4 months with them, but they resolved it once they figured it out.

I love when I added this back in 2018 it instantly added to sales within my company. A lot of consumers are dealing with the pandemic and need to place orders on a payment plan, this helps. The moment I saw inception of this on my website my sales started to boost.

I do feel that it is a bit expensive however, I think that it is a must have since 25-30% of our customers use Afterpay.