All Akaunting Reviews
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Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Akauting review by [SENSITIVE CONTENT]
I managed to follow my accounts easily. From my personal point of view, Akaunting allows small and medium-sized businesses to control their accounts more easily without having to resort to an accountant within the company. The question that must be asked now is whether it is an application intended for large companies.
PROSAkaunting is really easy to install and configure. Developers make the best features available to users.
CONSSecondary applications developed by community developers are always expensive. To have the best features, you have to pay a lot more
Reason for choosing Akaunting
I chose Akaunting for the free first functionalities of an accounting software that it offers
Matthew
Accounting, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Very economical solution for small business accounting software
I have been very pleased with this software.
PROSThe integrations and premium cloud subscription set this product apart from other competitors.
CONSThere is some difficulty in self-hosting, though the premium cloud option negates the obstacles.
Reason for choosing Akaunting
It is a promising product meeting the most critical needs. There are plenty of familiar integrations available for scaling solutions. The cost for premium cloud is reasonable when compared to competitors. Customer support is paramount for premium cloud subscribers.
Reasons for switching to Akaunting
I was not satisfied soliciting Intuit QuickBooks while competing with their bookkeepers.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2024
Attractive, well presented, usually works -- then, without warning, features removed / licence changes
We used this tool for nearly a year and had the rug pulled out from under our processes, customisations, and customer installations. After cancelling services/subscriptions -- charges kept coming... we were triple charged to our credit card for lapsed subscriptions (charge-backs resulted in FULL refunds from Visa -- but absolutely no joy from Akaunting).
PROSGreat promise, an attractive UI and good community ecosystem able to add features by additional subscriptions
CONSMuch used features were removed, broken, or migrated WITHOUT notice, communication, nor support. Their support team has been combative, abusive and unhelpful -- even making subscriptions inaccessible on a whim. This is a business critical tool -- stability, reliability, trust, and responsiveness are critical -- sadly, I have experienced NONE of these from the management or support team at Akaunting. Shameful behaviour.
Reason for choosing Akaunting
Initially, Akaunting looked promising and served our needs. We spent a great deal of time customising and expense with add-on subscriptions to make product work well for us. Sadly, without notice -- "the (Akaunting) focus went in a different direction and your install is no longer supported -- or functional". I regret ever changing to Akaunting.
Reasons for switching to Akaunting
Costs and complexity of using multiple products became a concern.
Cynthia
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2022
Best Accounting Solution for Start Up
Really good. I like that I can manage multiple businesses with it
PROSThis accounting software is easy to use, you can start for free and upgrade from there which makes it the perfect solution for start ups.
CONSThe option for quotation or estimates as to be purchased.
Reason for choosing Akaunting
Too expensive and complicated to start up
Reasons for switching to Akaunting
Wave, stopped offering services to South Africa. QuickBooks was getting to expensive.
Scott
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
The Only Alternative to Big Name Packages
The concept of a true alternative to big names, especially in Canada, is almost impossible. So, I jumped at the chance to try this software. I really like that it's open source and I respect the option to pay for abscess features. Initially, I found it very buggy and many apps are very limited in functionality but I have high hopes for the future and I am still able to use it for my daily accounting. It's come a long way already: I started with it in Sept 2021 and had daily problems ... now (Apr 2022) I'm using it daily and the only problems are limits on features (ex. Allowing negative values, having tax as a line item, etc.). Support is very hit-and-miss - if developers would reply to emails or respond to forum posts, I would give full marks. But, as with a lot of open source, you get what you pay for.
PROSWhile all other software is moving to public cloud to store sensitive data, Akaunting gives you the option to download and install to your server for a private cloud installation. For this reason alone, Akaunting is my only choice for accounting software.
CONSBeing under frequent development, there can be a bug and getting support for core functions is almost impossible. Support for paid apps is included and any apps made by Akaunting are well supported - i get responses/resolutions within the week - but apps made by private parties get limited support. I've been waiting over 6 months for action on a ticket I filed. Also, support for the core is almost impossible to get - I can't get a reply on support forums or by email.
Reasons for switching to Akaunting
Simply accounting is moving to a public cloud and I don't trust anyone with my data. Further, simply is notorious for a messy data set under the hood, pricing is forced with upgrades, and the user interface is old and complicated
Chaman
Verified reviewer
Education Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2022
Loving the ease of use!
I use this for 2 business i own, and am very happy with the experience overall.
PROSThe software is easy to use, with simple steps to customize your invoices and information.
CONSThe delay in processing invoice, takes few seconds to search a customer (sometimes it doesnt appear) and takes few seconds to generate an invoice and to add payments.
Reason for choosing Akaunting
Price
Juan
Wholesale, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2022
A great budget sulution but...
Has fulfilled our started process but with many limitations. Basic support should be included no matter if reply takes long but should be there.
PROSIs free, you can grow it when need it and provides a good start for your business
CONSBasic support is not available. The cheapest support is expensive. You only get support for the addons so you are quite stuck if you ever face a problem because you can only rely on forum which works the way Akaunting wants... these means that you will not find what you need or at least in our case is very limited
Reason for choosing Akaunting
Costs, you can grow gradually, starting cost does not seem high. We will have to wait for the renewal
Bhabishya
Verified reviewer
Entertainment, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2022
One of the best and easy accounting software
Everything about this software is great. It's very easy to get started with and easy to use and navigate. And what I like the most is that, it's open source and can be easily installed in my own hosting.
CONSWhat I like the least is that they don't have all the features. And the addons they are costly even simple addons also sometimes.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2022
The worst after sale support ever
Do not ever never try to buy this software or to pay money with any of its apps
PROScheap price & nothing else This was a mistake that i will never repeat
CONSEverything I dislike cause of unprofessional & unpolite way of support " i can send you all tickets i opened with them & their reply "
Florian
Information Technology and Services, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to use accounting software
My experience with Akaunting so far has been very satisfactory. I previously used the cloud hosted version and switched to the self hosted version after a while.
PROSI like the ease of use, which is the basic idea behind the software. Furthermore, the user interface is very nice and tidy and leaves nothing to be desired.
CONSI haven't really come across anything yet that would really bother me about this software.
Michael
Real Estate, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
A small businesses friend that doesn't break the bank
Akounting is what Quickbooks should be for small business. (And I don't mean that as a slight). I'm not an accountant, but can use this to run two small business and do what i need year-round and at tax season, and I didn't need to take online classes ,watch hour long videos, or read books to get going. It just works. Anyone considering Quickbooks for anything under a million dollar business - should give this a shot first. Quickbooks seems to be targeting NetSuite these days, and that leaves out anyone who doesn't have a full-time accountant and finance team (and I.T. honestly). Not to mention the price of Quickbooks is just insane. This is a great program/platform/whatever you want to call it.
PROSAnyone can just get going with this in half an hour. I've used it now for two years making incremental improvements in how I operate in it. I'm not an expert, and I've tried Quickbooks (and actually use it at another business). Akaunting is so pleasant compared to that mess. I will openly admit I use this mostly for accounts receivable and payable, not some of the more advanced stuff, but it's interesting since as I use it, I sort of learn more about things I 'could do' to make my life easier. I love it, and has a powerful, but un -intimidating feature-set. Its priced right too, and loved the free version for a while as it let me learn and really do what I mostly wanted for free.
CONSThough this is a winner for me, there are a few annoyances I wish they would address. 'Batch changes' are a problem. So about a year in I figured out how I wanted to use categories to help me better at the end of the year. Well, you can't select transactions in batch and change categories. Instead you have to one by one click transactions and change each one on its own. This just isn't going to happen. Second, and sort of part of #1, I'm using their cloud version which is great, but its not the most responsive and speedy. So addressing my category problem would take me forever if I did this. Third, and I don't use it, but have thought of using it. The report system seems either way to complex, or inept. I'm not sure. Basically for tax season I wanted to run a few spending reports on a few categories. This seemed not possible. or at least not intuitively possible - but i may be wrong.
Reason for choosing Akaunting
Price and simplicity in operation. The free version was great to let me learn.
Sergio
Verified reviewer
Telecommunications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2021
Nunca compren los modulos de akauting
No lo recomiendo, son estafadores. No lo usen jamas podrán evolucionar con su empresa en el tema de cartera o inventarios etc... Porque al comprar los modulos NO SIRVEN. Parecen hechos por niños que no conocen el manejo empresarial.
PROSNada, porque al momento de comprar y usar los complementos no sirven para nada.
CONSQue los complementos no sirven para nada, se pierde el dinero y el servicio de soporte nunca responde. Son unos estafadores. Desactivaron mi cuenta con dos modulos siendo como 270 dolares invertidos y votados a la basura.
Reason for choosing Akaunting
Pense que era bueno pero me estafaron y perdí mi tiempo e información.
Greg
Machinery, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2022
not great product
not a great software, we need to get some other solution for incoming year
PROStypical view as per most of the softwares for the same use
CONSmany faults, cna stop working any time what was happened many times already
Reason for choosing Akaunting
price and avibility
Reasons for switching to Akaunting
wave stop support EU customers
Mamoudou
Verified reviewer
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Effectively manage accounting
Good work tool in the field of good accounting
PROSThe software gives you a global view of everything you do through a simple dashboard
CONSPersonally, with the tool I had problems with its use
Tom
Accounting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
The best for our Theatre and me
Easy to use daily, easy to sent data to our head acciuntant
CONSNothing so far, we are happy like it is,
Christopher
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Great FREE Cloud Accounting Software With A BIG BUT
Overall, I am happy with the platform as it serves its' purpose for what I am using right now but unfortunately for the long run, I will move to a more advance and better platform such as Xero or Quickbooks.
PROSFREE. I think this is the most User friendly FREE cloud accounting software. Easy to navigate and good enough for those who just wanted to track their finances.
CONSBankfeeds. There are no automatic feed from banks and most advance features are add on to the platform, thus it would be a big downfall as it could start adding up when you want to add additional features.
Reason for choosing Akaunting
FREE software. That's the only reason.
Thabiso
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2022
Happy user and consultant in product
The amount of customisations that one can do is a winner for me.
PROSEase of use, beautiful UI. Straight forward functionality and well written documentation.
CONSOwn server installation is always a pain.
Reasons for switching to Akaunting
Ease of use, flexibility and customisation.
Mark
Retail, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed April 2022
Self Hosted Review
Terrible in one word but deserving so many more words.
PROSWhen it worked it was very good but it did not for very long. Friendly customer service that gets nowhere.
CONSConstant failing updates leaving broken install, requiring re install, Credit card isn't treated as an account as a liability requiring the purchase of Double Entry extension. Backup app didn't work when needed (NEED I say more on this!!). Slow developer acknowledgement of issues, even slooower resolution. Emailed Invoices for Apps at one price but actually at another. Closing tickets without a resolution requiring another ticket.
Reason for choosing Akaunting
Its basic and understandable with only a few got-ya's.
Reasons for switching to Akaunting
Ability to self host. Privacy. Support open source.
Andrew
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2022
Simple and Efective
Very east to use and fast to generate invoices and the Dashboard gives a good overview of the finances.
PROSVery user friendly by being easy to use and provides all a small business needs in accounting.
CONSWe had a problem with the recurring invoices as they would be generated on the wrong days so showed incorrect dates for the service provided to clients.
Mauricio
Marketing and Advertising, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2022
A great financial tracking platform
I love the platform. I will keep using it.
PROSThe ease of use and configuration got me sending my 1st invoice in minutes. I love that the system will send due invoices reminders to clients, simplifying my process.
CONSInvoice design template is not very accurate.
Álvaro
Marketing and Advertising, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2022
Good solution, great price.
We were surprised for the features available, considering the investment needed. But, once you go deeper in the features and apps, some needs are missed. The system could have an option for premium support for new feature's development.
PROSIt has good features and flexibility for a very reasonable price.
CONSShould have an "SuperAdmin" user option, to manage multiple companies inside the system. Inside Search feature is quite basic.
Reasons for switching to Akaunting
We needed more autonomy for adjust the platform for our context and were looking for a solution more prepared for some accounting features too.
Tim
Health, Wellness and Fitness, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2022
Accounting software does what you want and no less
The software does what it claims, does not crash, is easy to use, so I like it.
PROSVery easy to generate and send invoices
CONSUser interface could be improved to be a little more modern
Grant
Accounting, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed July 2022
Great option for Schedule C Businesses
Akaunting is a very easy to use software that offers a simple solution to income and expense reporting with the free version and can be built into a much stronger accounting solution with the purchase of additional modules.
PROS- Offers a basic version that is free - Can provide P&L information for Schedule C preparation - Lots of customizable modules depending on what you need
CONS- Adding multiple modules can be quite expensive - Limited options with free version
Paulo
Information Technology and Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Visão geral da Akaunting
Controle financeiro e de vendas são os pontos principais que ele tem nos ajudado.
PROSA aparência é limpa e a usabilidade é bastante intuitiva.
CONSFácil de usar e possui muitos módulos complementares.
Reason for choosing Akaunting
Aparência, usabilidade e facilidade de instalação
Maarten
Media Production, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2022
Easy to use accounting software!
The free version is very good and complete already, and the software is user friendly
CONSSometimes, other software might have more features