Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.0 / 5
Customer Support
4.0 / 5
Functionality
4.0 / 5
Pros
"Streamlined look Quicklinks It's user friendly "
"It takes only a moment to upload new employee's information, and gives them the access to set up their own direct deposit. This saves so much time and effort. "
"A lot of functionality It works well with Viewpiont (imports, exports and new items) Reliable customer service"
Cons
"It was a bit confusing to figure out at first but then I adjusted. "
"The user interface is a bit dated compared to others. "
"What I liked least about this software was that it did not allow visibility to the user, only the administrator. "
Comdata AP Automation Reviews
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March 2018
Anonymous
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Comdata makes it easy to start new hires with their pay.
Pros
It takes only a moment to upload new employee's information, and gives them the access to set up their own direct deposit. This saves so much time and effort.
Cons
There have been some interesting errors with Comdata. Every so often, I will need to redo an entire employee. This has only occur ed with new hires.
August 2016
Andrea from Hoya Vision
Company Size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2016
Comdata - Excellent Payment Program and Online Access
The Comdata program has been a great overall experience. They have an excellent group to help rollout the program, and address all concerns or issues that may arise. The vendor maintenance group is awesome and extremely supportive, whether it comes to one-off new additions or enrollment campaigns. The website is well designed, to allow you any info and self-service you may need. Although you have contacts you can reach out to and get help very timely, who will see you through the issue. I am very impressed with Comdata, and would highly recommend them!
Pros
Streamlined look Quicklinks It's user friendly
Cons
The reports are not intuitive, and training is limited It would be nice to have a quicklinks to a card number and get all info on the card - right now you go one link to see if it's active, search again to get transaction history, another link to then block - Can you put all that info in one screen please?
April 2018
Michael from DGI-Menard, Inc.
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
3.0
Functionality
3.0
April 2018
Comdata is my best friend and worst enemy
Outsource some of the costly features of AP.
Pros
A lot of functionality It works well with Viewpiont (imports, exports and new items) Reliable customer service
Cons
Bad middle management and account representation does not help advance programs. They do not work with mastercard to enforce card acceptance.
January 2017
Jonah from Company Won't Let Me Use their Name
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Comdata ConnectPay saves time & money and created new revenue
Onboarding with the team from Comdata and OnPay was easy. They took a few sample files out of our accounting system and made the system work. We can now make check, ACH and Virtual Credit payments using the software. The GL reports make it easy to reconcile the cards. It's much less hassle than we expected. It's so much easier than using a p_card too. Making payments is much much easier than it ever has been.
Pros
Reporting is good. Settlement of Virtual Credit Cards is much easier than we thought it would be because of the GL reports that come back when we transmit new payments. Service is great. If I call or email someone from OnPay always gets back to me right way. We never have to wonder if our ticket is open. It opens and closes right away.
Cons
Sometime error messages are confusing which is why we open a ticket every once in a while.
May 2018
Christy from VG
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
May 2018
A great money saver and good customer service
Pros
I implemented this program 4 years ago and the service to help implement was excellent. We have saved a lot of money by converting our checks to virtual card payments plus we get a rebate from them.
Cons
We have had about four account representatives in so many years. They are relatively responsive when you put in a request but it is still sometimes difficult to keep up with who your rep is currently. Also, their website is pretty clunky. They are constantly making improvements to it, but I have still been disappointed in the difficulty to navigate and get the right data quickly.
April 2019
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Great Product
Use this daily to monitor fuel purchases. Absolutely love this Comdata.
Pros
fuel consistency, reports extremely helpful,
Cons
I can not think of one con for this product.
August 2019
Matthew from LNRS INC
Company Size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
Comdata
Easy to use and the drivers have very few complaints.
Pros
Our drivers like it because it's easy to use and are able to find locations that accept the Comdata card, whether it's a fuel stop or hotel.
Cons
The user interface is a bit dated compared to others.
Reasons for Choosing Comdata AP Automation
Cost savings
November 2019
Daniel from PERFORMANCE MECHANICAL GROUP
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
November 2019
Simplify AP Transactions
Pros
Since we reconcile our expenses weekly I like the quick and easy reporting.
Cons
What I liked least about this software was that it did not allow visibility to the user, only the administrator.
December 2018
Anonymous
Company Size: 201-500 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
4.0
December 2018
Makes life easier
Pros
Makes transferring easier and to keep track.
Cons
No issues with this product at this time.
October 2018
Jesse from Swinerton Builders
Company Size: 1,001-5,000 employees
Industry: Construction
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
1.0
Functionality
2.0
October 2018
September 2018
Kyle from Republic Wireless
Company Size: 51-200 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
September 2018
Comdata Review
Pros
I like how simple it is to find and see all of your pay stubs. as well as all other payroll information for the year.
Cons
I don't feel like it is organized very well, i feel like things are categorized
April 2019
Vike from LB
Company Size: 201-500 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
April 2019
VP Operations
Very Bad, They are a horrible company.
Pros
There logo is nice but thats pretty much it
Cons
ComData is a horrible company. There are tons of better options out there I would highly recommend everyone using another company. ComData has no customer service or respect for there customers.
October 2019
Nina from Juarez Line
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Functionality
4.0
October 2019
AP Approved
Pros
It made my accounts payable days run more smoothly and effectively. Less paper floating around my office is a plus.
Cons
It was a bit confusing to figure out at first but then I adjusted.