Asset Panda vs Domo

RATING:

4.63

(1344)

Asset Panda has 1344 reviews and a rating of 4.63 / 5 stars vs Domo which has 272 reviews and a rating of 4.27 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.63 / 5 (1344)
4.27 / 5 (272)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 30, 2023
January 26, 2023
Pros/Cons
  • Pros

  • Customizable for my environment, implementation support was very responsive and helpful. Integration with AD and Zendesk is great.
  • Love the scanning capability using a smart phone and the app. Filtering assets makes for quick and nice reports for inventory management.
  • Cons

  • The only negative is that the administrative options are not the easiest to navigate until you have experience using the system.
  • The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.
  • Pros

  • Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.
  • I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.
  • Cons

  • Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.
  • The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.
Pricing Range
Product Demo
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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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