All AssetTiger Reviews

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Guillermo

1,001 - 5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Affordable Asset Management

User Profile

Lee

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2018

Software is amazing. Smart business strategy. Go with this tool you will not be dissapointed.

saves me money, saves me time, is easy to use. Makes me look like a professional.

PROS

The software is free, does everything we need it to do. Looks professional, allows for reporting for management. Is a real win IT wise. We switched from a few Asset management systems that were free. This one blows them out of the water. I manage the MSP operations for my company. This allows me to manage multiple sites uniquely. put notes on equipment for maintenance, check in / out equipment to individual users or locations. You can even break down the locations by rooms / area's or floors or in theory the desk that the equipment sits at. will help calculate depreciation of equipment, for tax purposes at the end of the year.

CONS

It's good. My only concern is when something is free your the product. I'm curious to know what they are skimming off of the database to sell our information. Yes i feel obligated to buy their labels for my assets, whcih isn't required. I just do it because I WANT to pay them back for this great service. Still the skeptic in me is still waiting for the gotcha.

Anish

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

This is great for inventory and asset management!

We have been able to inventory nearly everything we need to keep track of including keys. We have 5 office locations so this has been wonderful. We also check out a lot of devices to staff and Asset Tiger has made that process a breeze.

PROS

The software is super easy to set up and configure. You can use it farily easily right out of the gate.

CONS

This might be a feature that exists, but we have not figured out yet. We are not able to look for items by scanning their asset tags. We have to type the number in each time. We can only add assets by scanning the asset tags.

Reasons for switching to AssetTiger

Using a spreadsheet to track inventory was too much. We needed a system that was built to track inventory and Asset Tiger has been wonderful.

Rafshad

Staffing and Recruiting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2022

Its cheaper compared to competition but not upto the standard

Not good. i'll rate them 2 out of 5 as a user and as an admin.

PROS

Cost is low compared to competition. The entire software is not intuitive or user friendly and I was under the improession it was.

CONS

Customer support is very bad. No phone numbers or chats, just an email. There is no clarity on how to use the software and what its capable of. Nobody shows us demo or gives training. We had to figure it out ourself. The paid plans are very confusing, instead of 1 year subscription, they have some "points" that get debited. God knows how that thing works. So again, no clarity for customers here.

Reason for choosing AssetTiger

cost

Brendan

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2020

Weak link in this software are the Asset tags

With over 5000 assets across multiple states it is essential that I print bar code Tags with custom non-consecutive numbers. This is not possible with Asset Tiger's labels.

PROS

The simple interface is awesome, easy to use, and user friendly. It does not take days or even hours to learn.

CONS

The biggest drawback is the ability to print asset tags as needed with non-consecutive numbers. After purchasing blank printable asset tags I find out that I can only print the same asset number on a sheet or a sheet of consecutive numbers. So if I have assets in a range of 50 - 75 and another 10 assets 200 - 210 I have to use two sheets of 50 tags ea. wasting 65 tags. Yes Asset Tiger can print custom numbers for you, but the turn around time is not workable. One other Con worth mentioning is the ability to customize tables is limited. Not a big draw back, and defiantly not a show stopper.

Reason for choosing AssetTiger

Simple to use interface, cost, and appeared at the time to have everything I needed.

Reasons for switching to AssetTiger

Better control on visibility of assets.

Jakob

Retail, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Quick and easy asset tool

AssetTiger has helped us manage our assets with ease.

PROS

It was easy to do the initial setup, importing assets through guided steps with templates. Support has been quick and helpful.

CONS

The GUI could be more intuitive for ease of use.

Reason for choosing AssetTiger

We chose AssetTiger because of the free <500 devices when registrering

Anthony

Real Estate, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed July 2022

Fantastic product

PROS

Have been using for over two years to keep track of the assets that are provided to my tenants in my furnished rental apartments. Realized that it's not really made for this, but it really does the trick! I can sort out a list of all the items, not only by the apartment in question, but also by the room! Would recommend highly!

CONS

For myself I did find the pricing a bit high, but that's because of the way that I'm using it. I feel that if I were using the software the way it was designed, it is definitely worth the cost.

Reasons for switching to AssetTiger

Need an inventory program that could also provide photos/thumbnails of the assets. This did that and much more!

Scott

Telecommunications, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2022

It Does What it Says

AssetTiger is free or very low-cost relative to the other commercially available software. I like that it is just for asset tracking, and it isn't bundled with other services and features that I don't need.

PROS

I like that it is immediately available to try and use. Other commercially available products take weeks or months to become available and then set up. With AssetTiger, it's available on your PC and on your mobile with just a couple of clicks. Experiment and explore for a couple of hours and to get familiar and begin using it with positive results right away.

CONS

The ability to transfer an asset from one user to another would be helpful. Our business has people and assets distributed all over the U.S. and the people often "hand-off" equipment between users. I wish AssetTiger had a feature that allowed two users to transfer an asset without going through the check-in / check-out procedure.

Reason for choosing AssetTiger

I found that other commercial products for asset tracking were bundled or associated with financial products added complexity and generated resistance to changing systems. Custom developed software took months of development and hours upon hours of development meetings and test cycles. When I discovered AssetTiger, I was amazed that it did about 90% of everything on my wish list, it was immediately available, free to start, already had a mobile app, and easy to implement across our operation. I started using it at my former company and almost immediately implemented it at my new company.

Frédéric

Verified reviewer

Information Technology and Services, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2020

A very powerful and flexible asset tracking SaaS solution

For any small or larger company that need to track its different categories of assets, to plan maintenance and to manage asset lifecycle and knowledge (eg keep track of purchase orders, registration plates, contracts, manuals ...)

PROS

Custom fields, customizable forms, off-the-shelf reports, asset import utility (great tool with templates, data mapping and error management), insurance management, feature activation/deactivation, powerful and easy-to-use photo and document upload linked to an asset, the mobile apps ... Well nearly everything is great basically

CONS

The captcha at login (a real nuisance - I had to install the Privacy Pass extension on Chrome to avoid it and even with this, sometimes I have to go through the captcha), no French locale, list of values (eg list of manufacturers that need to be configured in the Asset datamodel as a picklist - a seperate list of value would be neat).

Reason for choosing AssetTiger

Met all the requirements and is affordable

Kyle

Verified reviewer

Public Policy, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great product, especially for small businesses.

PROS

Great features for the price. It's everything I need for a small business. The search functions are easy yet the search can be greatly refined. The ability to have a barcode scanner is nice, though I don't use it personally. I also love the mobile app. Most of what I do with AssetTiger I do on my tablet. It's great to be able to go to an office/location and do an audit right there.

CONS

There isn't much I don't like about this software, but if I had to choose, the left navigation pane could be setup better with quick access to most used features being more prominently shown.

User Profile

Marrek

Verified reviewer

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Easy to set up and easy to use with nice functionality

PROS

Very easy to setup users with an excel template. The app works great for new items with tags. You can scan the tag and then set it up right away on your phone when it's not already in the system.

CONS

I would like an easier way to check out and check in items. It just seems there are too many clicks to get to the check out option.

Kevin

Religious Institutions, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

I would gladly give them my money, but it's free!

We get a great product with excellent support and it costs us nothing. This is important since we are a church that relies on donations to continue forward.

PROS

This AM software has a million features that you should be paying for, but the tool is free. There are a ton of canned reports and you can customize them or make your own. Check things in, check them out. Track when they are broken or fixed. Attach all of your photos and purchasing documents to the asset in the tool. I thought it was great and then I found the auditing feature. What??? You can use this tool to perform an audit, and it's free? I found a data mismatch in a report and sent it in to the support team. They fixed it...and fast. It was like support from a paid product, but this product is free. Take my money already! Asset Tiger is fantastic!

CONS

As some have stated, there is a limited amount of documentation on some of the more complex features. You just have to suss it out yourself. But that's fine because you learn by making mistakes and by configuring and trying the tool. Once you are done figuring it out, you know the tool that much better.

Samantha

Primary/Secondary Education, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed July 2022

Great software with lots of customization!

Overall the software is 100% usable for my purposes and the ability to export to a spreadsheet allows me to accomplish anything that isn't currently built in as far as reports or updates!

PROS

The available features and pricing make Asset Tiger great for managing short and long term check out of items.

CONS

There are a lot of features and customization but I would love to be able to have a check out report for locations with the assigned person as well. Currently I can run it by who the asset is checked out to but I would like to be able to see which items are at a specific location and which person at that location the asset is assigned to. It would also be very helpful if you were able to check out assets to the person who reserved it without having to retype their name into the check out form.

Reason for choosing AssetTiger

The price and features. I have a very limited budget so I needed something that was cost effective and Asset Tiger met those needs!

Wesley

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2022

It does what we need.

We switched from a more expensive solution and found this easy to pickup. New employees are able to jump in with little instructions.

PROS

It is cheaply priced and easy to use. It does what it claims to do. It tracks assets.

CONS

The product does what we need. We are happy.

Reasons for switching to AssetTiger

Price

John

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2022

AssetTiger is an adequate solution

It's almost a joy to use. It has the general structure and design that I expect of a good asset management (which I hadn't yet seen in other asset management systems).

PROS

I've been doing asset management off and on for 20 years, and AssetTiger is more robust than every other asset management system that I've used so far.

CONS

• Table views don't allow display of all records on a single page (which would make my AssetTiger usage much easier). • The Sites, Persons/Employees and Customers table views have glitches which I've reported but haven't yet been resolved.

Reason for choosing AssetTiger

I don't know what alternative products were considered, but it was chosen for two reasons: • it's inexpensive • I was the primary AssetTiger user at a previous job

Jeremy

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Great Inventory Management Software

Great experience. We were able to easily upload our current inventory using the templates. This made it easy to transition from our old software to AssetTiger. Love the product and ease of use.

PROS

I like the ease of use. The mobile app makes it easy to track inventory and check in / out equipment. Also love the mobile app for doing audits.

CONS

When you delete a piece of inventory there is no way to track what has been deleted and by whom. It would be beneficial to have some audit trail to show this. In my opinion this is the single most biggest problem with AssetTiger.

Lee

Mining & Metals, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2022

Asset Tiger has drastically improved the way we work

This software has improved the way we work. It started off with <200 assets just for my team of 4 and has now stretched out to 40+ users with almost 3000 assets. I also received an internal award nomination from another team lead for introducing the software into the company due to how much it has improved how his team is able to operate. That's a pretty good endorsement

PROS

The customisations is key. It's almost limitless to what you can add and do as an asset tracking software and it has changed the way we work for the better. Also, the categories function is exceptional for being able to allow users to only view the categories of equipment that apply to them.

CONS

Lack of direct ability to search items by who they're leased to from the asset list search function. It can be done but only with advanced searching.

Reasons for switching to AssetTiger

Functionality and true equipment management, met at a low cost to the business

Cindy

Education Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great Asset Tracking at an Awesome Price

Overall, I feel much more organized with this system. We were using spreadsheets before, but this program is much more detailed and easy to navigate.

PROS

AssetTiger was really easy to implement at our school. I particularly like that by purchasing labels, I receive credit to pay for the service. It is easy to customize to the needs of the business. I also like the asset tracking and the ability to assign devices to people. It is very helpful, especially since our school is 1-to-1 now.

CONS

I wish there was a more simple audit or inventory feature. It would be nice to be able to just scan all of the devices and get a report of what is missing. As it stands now, there is an audit feature, but even using the app, there is no continuous scanning ability. You have to scan, then submit over and over. It would be better if it was more streamlined.

Linda

Non-Profit Organization Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT