AssetTiger vs BigTime

RATING:

4.6

(255)

AssetTiger has 255 reviews and a rating of 4.64 / 5 stars vs BigTime which has 635 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (255)
4.6 (635)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 2, 2024
November 17, 2023
Pros/Cons
  • Pros

  • With the number of tags we've purchased in the last couple of years, we have yet to pay for Asset Tiger. Customer service is very respective to suggestions and quick to respond.
  • The ease of set up from the ground up. We did not have any asset tracking prior to finding this software and it has been great.
  • Cons

  • Also having to close with an X the product updated it awful. It should go away not linger there.
  • It's a pain to locate my items. I can completely fill out everything in my columns and nothing appears in my search.
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  • Pros

  • This is a great mobile timesheet app. It tracks every hour spent on a project and helps to track everything that each person is doing.
  • The fact that the staff genuinely cares and believes in the product is what I like best.
  • Cons

  • It can be confusing to some extent - one of our contractors, in this instance, had 2 profiles and was entering hours and expenses under the company name first instead of under his name.
  • This makes it difficult to integrate BT invoicing directly into QB data. A problem made even more difficult given that all of our projects to date have been invoiced from QB.
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Pricing Range
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$
$
$
$
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Product Demo
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FrontRunners

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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos