About Autosoft

Autosoft is a cloud-based dealer management system designed to help businesses streamline processes related to team communications, payroll, reporting, accounting and more. Professionals can track trends within local markets using real-time data and quickly update pricing based on accounting costs and competitor listings.

Using Autosoft, organizations can manage vehicle merchandising operations by adding watermarks, images, overlays and descriptions. Managers can track key performance indicators for each department using dashboards. Additionally, businesses can generate orders, send PDF invoices to customers via email and view inventory costs, repairs, equity position and market value on a unified platform.

Autosoft facilitates integration with variou...


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Supported Operating System(s):

Web browser (OS agnostic)

13 Reviews of Autosoft

Average User Ratings

Overall

3.54 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.0

Functionality

3.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(4)

4

3 stars

(1)

1

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

February 2019

Jim from Slingerland Chrysler Dodge Jeep Ram Fiat

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

President of an auto group

Training was excellent. The training staff from AutoSoft was very good, and actually stayed on-site to make sure that we didn't have any additional questions. They were extremely knowledgeable about dealership operations and how we could utilize every aspect of the software program. The support at their corporate headquarters has been excellent. They contact us frequently to see if we have any questions, but we haven't needed them. If we ever have to call them in the future for questions, it is nice that they don't charge us for talking with someone, like our previous software company did. I truly believe that the training experience and smooth transition that we had with AutoSoft was in large part, due to the fact that each one of our employees embraced the new system, and knew ahead of time that there would be changes and to go into this with our eyes wide open, not with blinders on. With that being said, our conversion went extremely well, with very few glitches. It was important that we held meetings before we converted and explained to everyone what to expect and why we were making the changes. Everyone came together as a team, and the conversion went smoothly. Even our 40-50-60 year old employees adapted well.

Pros

Overall, we are very satisfied with this software. We have been using this software for 3 months now, after coming from one of the major national software brands. It is very easy to use, and our employees all seemed to train and adapt easily. There were a few small glitches, but nothing major. The glitches were on our part, not Auto Soft. All departments integrated and worked well with each other. Accounting was easy and payroll especially, was very easy to run. Accounting has some nice features. The Parts, service and F&I departments all integrate well. The monthly software fee is very reasonable, and has saved our company a lot of money, (several thousands of dollars each month).

Cons

The only small downfall that we can see with Auto Soft, is in the Service Warranty area. When we enter a repair order for warranty submission, there are a few extra steps that we have to enter in order to close it out. There may be a short cut to what we are currently doing, so this may actually not be an issue. Our office manager and our warranty manager are currently working that out. For only being on this system for 3 months, actually everything is going smoothly.

December 2019

Donna from Northway Auto Group LLC

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2019

Autosoft crm is easy to use and affordable

We are working much quicker to get customers in and out.

Pros

It keeps everything basic- but also includes all vital aspects of inventory management and sales. It is by far one of the best systems we use

Cons

When working in service the system is a bit confusing but with proper training it is easy to get familiar with

Reasons for Switching to Autosoft

Frazier was good when we were smaller but with three locations this systems was able to handle our volume better and accounting is easier on back end

November 2020

Cameron from Richland Chevrolet Co.

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

1.0

November 2020

No way to see its problems until you purchase.

Good Idea, Good Price, Poor Delivery, Stagnant Development, Deficient on Functions

Pros

Was able to view a bit more reporting than what we were used to. It integrated well with some providers we couldn't before.

Cons

The constant glitches and computing errors the system produces. There's many functions that should be standard across the DMS world that you're unable to do in this system. They're not end of the world but there are MANY and they're a constant nuisance. Support will always say that a fix or feature is "in development" but its just an attempt at putting fire out. It's cheaper than many others we looked at, but you get many headaches along with it. Spend the money and get a DMS that will work for you.

Reasons for Switching to Autosoft

85% price difference 15% features looked cool

May 2018

Katelyn from Quality Auto of Casper

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Autosoft is an overall extremely helpful accounting system.

Effective management within the department I am currently in.

Pros

What I like most about Autosoft overall is how organized it is. It has individual accounts that help you keep track of the most specific things that in turn allow you to manage your business more effectively.

Cons

My least favorite thing about Autosoft is the change I understand will be taking place very soon. From what I was told Autosoft will merge with the internet, which I am not anticipating being as the system as a whole will more than likely change a great deal in the process. I'm not looking forward to re-learning everything there is to do with the system.

Response from Autosoft DMS

Replied May 2018

Hi Katelyn, Thank you for your review! We are so glad to hear you are pleased with your DMS!

November 2016

Sarah from Matt Saxe Chevy Buick

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2016

Get What you Pay for

AutoSoft isn't the most involved DMS out there, and there are times when we need in-depth reporting that we're unable to achieve, but it's also one of the cheapest DMS's out there - hence my review title - you get what you pay for. For the most part, it gets the job done!

Pros

Cheap Cost, live customer care, easy to Use

Cons

Not very in-depth with their reporting tools, not always able to achieve what I need to