---
title: "AvidXchange Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of AvidXchange. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if AvidXchange is a good fit for you!"
source_url: "https://www.softwareadvice.com/accounting/avidxchange-profile/reviews/"
page_type: "reviews"
language: "en"
---

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AvidXchange Reviews

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Reviews

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# AvidXchange User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 211

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.1/5
- Value for money: 4.3/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 134 reviews (64%)
- 4 stars: 53 reviews (25%)
- 3 stars: 15 reviews (7%)
- 2 stars: 3 reviews (1%)
- 1 star: 6 reviews (3%)

### Most mentioned pros

- It provides a paper-free and secure way of submitting these reports, as well as a method for approval.
- I also particularly value the granular control over user permissions, which allows us to set highly specific abilities and restrictions for each staff member, significantly enhancing security and compliance across the board.
- It allowed us to implement more checks, work remotely without having to coordinate physical documents, and off things such as electronic payments we did not offer before.

### Most mentioned cons

- My only complaint is that the dashboard/home screen is confusing when trying to navigate to a specific function.
- I absolutely hate the aspect that we (as the payee) cannot help the employer easily switch their payment method if they are erroneously signed up for VCC payment instead of check by mail payment or ACH.
- The report export format limitations, inconsistent audit records and the lack of flexibility in the company setup in Ascend.

## AvidXchange customer reviews

Showing reviews 1-25 of 211 (page 1).

### Valuable tool for any company

- Overall rating: 5/5
- Reviewer: Kari J.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall I have had a positive experience using AvidXchange, both as an employee submitting expense reports and as an auditor auditing Accounts Payable at my company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

My company processes employee expense reports within AvidXchange and it has simplified this process. It provides a paper-free and secure way of submitting these reports, as well as a method for approval. We also use AvidXChange for accounts payable, and it is a great tool for tracking what is owed to our vendors and providing the needed documents for audit purposes. I have never experienced any issues with performance or speed with AvidXchange; I have found it to be reliable and helpful.

#### Cons

My only complaint is that the dashboard/home screen is confusing when trying to navigate to a specific function. However, this may be due to the fact that I’m the Internal Auditor for my company so I have access to both my employee dashboard as well as some of the Accounts Payable functions.

---

### Best invoicing ever

- Overall rating: 5/5
- Reviewer: Brittany M.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, very impressed with how easy it was to use and understand. Navigating the platform is easy as well. 10 / 10

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Avid was very easy to use & submit invoices and GL codes. It also had a step to verify if everything was correct before submitting which I liked.

#### Cons

I did not like that it was separate from the PMS system. I wish there was a way to make it just work from the one software.

#### Reasons for switching to AvidXchange

Easier to use across the board and better for multi site use

---

### Lacking and Incomplete

- Overall rating: 1/5
- Reviewer: Daryl B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2025
- Review source details: This review was submitted organically. No incentive was offered

Was sold as a time saving solution vs. entering invoices in ResMan and processing vs. AvidXchange interface.... while some features are good from a visual's standpoint it's lacking completion as an effective solution to quicker A/P processes. Support is really bad.... you're on your own.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

Promising features, some interface of seeing the actual invoice while coding it is a plus.

#### Cons

Support is non existent, or lacking at best. If you think this will save you time, forget it. We've been on this platform for 2 years, but there is -0- time savings and they really don't listen to their end users whatsoever. Integration with ResMan is extremely lacking from a tracking standpoint. Some of the most basic reports needed are non-existent, and extremely disorganized and is only enhanced via an enhancement request, which rarely gets addressed annually.

#### Vendor response

Hi Daryl, Thank you for taking the time to share your experience. We’re truly sorry to hear that your expectations haven’t been met, and we appreciate the opportunity to address your concerns. After reviewing your account activity, we found that only two support cases have been submitted this year—one of which was resolved by you before our team could step in. We aim to respond to all support cases within 1–2 business days, and most are resolved much sooner. That said, we always want to make sure you're getting the help you need, when you need it. As for the ResMan integration, we know how vital it is for your workflow. We’d be happy to look into any challenges you're experiencing and explore the best path forward. We appreciate your input—it helps us improve. If you’d be open to a quick conversation, we’d love to reconnect and ensure you’re getting the most from the platform. Sincerely, AvidXchange Customer Experience Team

Replied May 2025

---

### Thanks to a high degree of automation, this is ideal accounting solution for me.

- Overall rating: 5/5
- Reviewer: Kalvin E.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

AvidXchange helps solve problems such as manual accounting errors, time-consuming accounting and a lack of real-time financial transparency by automating and organizing financial processes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The automatic document recognition and assignment to business transactions is particularly impressive. This function automatically recognizes documents and assigns them to the corresponding business transactions, significantly speeding up the accounting process and minimizing errors. Furthermore, AvidXchange automatically generates suggested postings that I only need to review and confirm. This not only saves time but also ensures a high level of accuracy in bookkeeping.

#### Cons

I wish it were easier to get a clear overview of deadlines and see which tasks or projects are due each day. I also wish it were more intuitive to change or adjust deadlines for projects and tasks.

---

### Seasoned User Still Feels Like A Gamechanger

- Overall rating: 5/5
- Reviewer: Alexis B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, AvidXchange helped our company save money and become for efficient. It allowed us to implement more checks, work remotely without having to coordinate physical documents, and off things such as electronic payments we did not offer before.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of use Multi Approval Routing Capability Connection to our ERP Easy search capabilities

#### Cons

I wish we were notified of uncashed checks sooner than 90 days. Need first payment to be check then ACH

#### Reasons for choosing AvidXchange

Cost, integration, ease of use, ability to pull information.

---

### Integrated and Efficient

- Overall rating: 5/5
- Reviewer: Nicole H.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Seamless integration to banking core for all applicable modules in Ascend. The flow from invoice to asset and prepaid record keeping in one place.

#### Cons

The report export format limitations, inconsistent audit records and the lack of flexibility in the company setup in Ascend.

#### Reasons for choosing AvidXchange

We chose AvidAscend for the integration and UI.

---

### AvidXchange Review

- Overall rating: 5/5
- Reviewer: Maya C.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very positive experience, had a great implementation where we set up all the approvals. Coding is easy and notification reminders work well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Very easy for all departments to use. Did not require much training. Allows for usage of custom fields with NetSuite!

#### Cons

They can upgrade the look of the portal but no accounting or integration issues. Overall works smoothly.

#### Reasons for choosing AvidXchange

Better pricing and better integration with NetSuite.

---

### AvidXchange - Best in Class AP automation

- Overall rating: 5/5
- Reviewer: Richard G.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Automating our AP back office through AvidXchange was a great decision. The product is easy to use, easy for our supplier base to use, and extremely efficient and cost effective.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Efficient, easy to use, easy for the supplier base to use, connects directly to our business software

#### Cons

There is nothing that we do not like about AvidXchange; automating our AP process through Avid was a great decision.

#### Reasons for choosing AvidXchange

Process efficiency and overall Cost were the primary considerations

---

### Just ok - low price but you get what you pay for

- Overall rating: 3/5
- Reviewer: Kathleen H.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Due to pricing and limitations with our CRM, we are kind of 'stuck' with Avid for now. It works, but if we had other options with better customer service, we would move to an alternate solution.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Avid is fairly easy to use and the pricing model is very straight forward.

#### Cons

Customer service is absolutely horrible. It is almost impossible to speak on the phone with anyone. I have even tried to get information regarding my sales rep and have been told that they (Avid) can't share that information (?!?!?!).

#### Reasons for switching to AvidXchange

Payment limitations in Yardi made AvidxChange more appealing

---

### Good service

- Overall rating: 4/5
- Reviewer: Amy D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, our experience was good. At first, we weren’t quite sure what to expect as we had not used a service like avidxchange in the past, but it was good.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is a good service offered that provides value for the money invested. Their customer support was always very helpful. Our company liked the additional level of security offered, and permissions for different user accounts which gave more credibility in our reporting.

#### Cons

Sometimes there was a delay of a day getting payment to my vendors. That typically happened when there was a holiday, which is to be expected. So it is not necessarily something that is majorly negative.

---

### Worth the Hype

- Overall rating: 4/5
- Reviewer: Lindsey W.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall AvidXchange has answered all of our questions and made out AP automation streamlined and easy.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The best thing I like About AvidXchange is it easy to use and easy to access on the go if needed.

#### Cons

The least thing about AvidXchange is that it logs you out if you don't use it for a couple minutes...and the budgets portal is not working for us.

#### Reasons for choosing AvidXchange

Was able to talk to Blackbaud and meet our requisition requirements

---

### Accounts Payable Associate

- Overall rating: 4/5
- Reviewer: Nesha P.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The overall experience with Avid has been positive. We have other systems that we work with that I am constantly submitted a case ticket for to correct an issue. But I haven't had to do so with Avid.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like being able to communicate between teams in Avid to keep the process streamlined. I also liked the training process. We had a weekly meeting set so they could understand our business needs. All the way until a few weeks after we went live to assist us with questions or any changes that we needed.

#### Cons

I'm not able to organize invoices by date or name even though the option is there is does not work.

#### Reasons for switching to AvidXchange

Papersave didn't always work properly.................

---

### Accounting Time Saver!

- Overall rating: 5/5
- Reviewer: Ally I.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I've had a great experience with Avid, I just wish they would make small changes to Capture.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I love that Avid makes it easy to pay invoices but downloading them to a que and inserting all important information. All I have to do is review the invoice and click submit. This saves me a ton of time per invoice.

#### Cons

I dislike the capture system. If an invoice is listed as a duplicate and it is not, there is no easy way to get it processed anyways.

#### Reasons for switching to AvidXchange

Avid was more hands off, they do a lot of the work for us.

---

### Accounts Payable Manager

- Overall rating: 5/5
- Reviewer: Summer R.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I truly love AvidAscend. It makes the accounts payable, Prepaids and Accruals, and Fixed Assets part of my job easy. The processes flow nicely and there is rarely an issue.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The expense reimbursement feature on AvidAscend is crucial to our company. The ease it provides our employees when uploading receipts and keeping track of expenses is incomparable.

#### Cons

I wish there was an option to be able to delete expense reimbursements after they have been approved. Instead of the submitter needing to login and delete it.

---

### Avid Experience

- Overall rating: 5/5
- Reviewer: Henry S.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AvidXchange makes our AP automation easier especially with Vendors

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Avidxchange provides exact time stamp of all invoices.

#### Cons

AvidXchange customer service does not respond to inquiries in a timely manner

---

### AvidXchange

- Overall rating: 5/5
- Reviewer: Spencer S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

very easy to navigate and customers support is quick to respond and help

#### Cons

Sometimes payment status is confusing to track

---

### Growing Kids Review of Avid

- Overall rating: 4/5
- Reviewer: Jonathan Z.
- Verified reviewer: Yes
- Industry: Child Day Care Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall it is a solid product, but I wish the invoices showed up in Quickbooks as attached jpeg images instead of an email link. Also, I do not like the default push for VCC for all suppliers/vendors that we are paying.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

Ability to scan and send invoice to online database to easily code and search and send to Quickbooks for payment and payment tracking.

#### Cons

I absolutely hate the aspect that we (as the payee) cannot help the employer easily switch their payment method if they are erroneously signed up for VCC payment instead of check by mail payment or ACH. The amount of companies that state they never signed up for VCC but have been switched over is concerning.

#### Vendor response

Hi Jonathan. Thank you for your review. We are happy to hear that you have had success with AvidXchange. Please feel free to follow up with our customer care team for assistance with payment type discrepancies.

Replied December 2024

---

### Payments take forever to show up

- Overall rating: 1/5
- Reviewer: Tony S.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

Terrible. Cant get paid and no response from customer service.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

There is absolutely nothing good about this company.

#### Cons

Takes too long to get paid and the options for payment are terrible.

---

### Seamless Integration: A Game-Changer for Our Workflow

- Overall rating: 5/5
- Reviewer: Laurie M.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our overall experience with AvidXchange has been excellent. The software is easy to use, has streamlined our processes, and saved us a lot of time. The support team is responsive and communicates well, making any challenges easy to resolve. It's been a great addition to our workflow!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really liked how easy it was to use and how much time it saved us with payments to our vendors!

#### Cons

Honestly, there weren’t many issues at all. If anything came up, the AvidXchange team was super quick to respond and kept us in the loop.

#### Vendor response

Hi Laurie, thank you for sharing your experience! Our customer experience teams are awesome and love to hear examples of how they are making a difference!

Replied December 2024

---

### Avid for All!

- Overall rating: 5/5
- Reviewer: Ashley B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and by far Avid has been the most reliable and easy to use platform. I still have to use others and I dread it far more then when I know I have to process invoices on Avid. I would recommend this platform to anyone in my industry.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

-Uploading/Sending invoices to AVID is less than 24 hours -Invoicing History is always available and goes back more than 1 year which can be helpful -Header and distribution lines are easy to use -Codes pull from our chart of accounts making the coding process painless -Save and approval are very easy

#### Cons

-Invoice feed does not separate invoices per property they are all mixed in with each and cannot be organized on our end. This makes it difficult when you are coding per one chart of accounts and then have to switch to another when the next invoice is a different property. -Header dollar amount line when changed does not reflect in line item and creates an extra step to adjust amount in multiple places adding time to coding

---

### Best Decision for our Payables

- Overall rating: 5/5
- Reviewer: Carrie P.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall great! Implementation Team was helpful, patient, prompt and kept things on track.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Ease of use and fully integrates with our software (MIP Fund Accounting). Implementation Team was awesome! Allowed us to move to electronic approvals and alleviated need to shuffle paper. Documentation readily available as needed with complete audit trail.

#### Cons

Could not incorporate distribution codes housed in MIP; work around was found. Implementation training limited to personal data - test data would have allowed for more practice. To be fair we didn't ask for additional practice.

#### Vendor response

Thank you Carrie for sharing your review! We are so happy to hear you have had a positive experience with AvidXchange.

Replied September 2024

---

### Amazing software, expensive

- Overall rating: 4/5
- Reviewer: Miri L.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used monthly for free trial
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

It does the payables for you. Time saver.

#### Cons

It's expensive for a property management software.

---

### Unhappy with services and a lot of technical issues

- Overall rating: 1/5
- Reviewer: Brenda D.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Not good - a lot of issues since they went to the AI system

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Easy platform to work with and can find invoices easily.

#### Cons

Technical errors - it has been down for all of my morning and can process invoice. Takes way more that 24 to 48 hours to reply to my requests. Invoices in processing get stuck in the queue till the next day. Called customer service and wasn't any help or were rude.

#### Reasons for choosing AvidXchange

We use rent manager and Avid works with rent manager also.

#### Vendor response

Hi Brenda, Thank you for sharing this feedback. In 2024, we have focused on continual product improvements, including increasing payment speed. Have you seen any improvements from these changes? If yes, we would be so grateful if you would revise your review to mention that. If no, please feel free to reach out to CERT@avidxchange.com for further assistance.

Replied August 2024

---

### AvidXchange from a VP Perspective

- Overall rating: 5/5
- Reviewer: Doug E.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We are processing AP more efficiently and will less staff. Our processes are streamlined for sure

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Once the system is up and running it makes things much smoother. We were able to eliminate a position and one of the unrecognized benefits of the system is how easy bank reconciliations are using Avid. A true plus when we are doing 40+ per month

#### Cons

There are small enhancements that I think could be implemented but it doesn't seem that there is an avenue to suggest these changes.

---

### AvidXchange Administrator Program

- Overall rating: 5/5
- Reviewer: Dagim A.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

AvidXchange Administrator program helps me understand many aspects of the software including Purchase Order, Suppliers, Users, Invoices, Payments and Administration and Reports. This certification program was delivered in structured and well planned manner. Job well done AvidXchange team.

#### Cons

There is nothing I could say least likeable of the software.

## More reviews

[Next reviews](https://www.softwareadvice.com/accounting/avidxchange-profile/reviews/?page=2)

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AvidXchange Reviews, Pros and Cons - 2026 Software Advice