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AvidXchange vs BILL Accounts Payable & Receivable
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.2 / 5
Value for Money
4.4 / 5
3.9 / 5
Customer Support
4.1 / 5
3.8 / 5
Functionality
4.4 / 5
4.1 / 5
Last Review Written
March 15, 2025
March 17, 2025
Pros/Cons
Pros
- I think the software is great and would recommend it especially to other property managers who would like to add speed and efficiency to their organization.
- Overall, I have had a great experience using Avid. We were one of the first to use the API functionality with MIP Accounting, and I am glad we made the switch.
- Overall I have loved my experience with Avid. I have used a plethora of AP processing platforms and by far Avid has been the most reliable and easy to use platform.
Cons
- It would often take up to a week to receive a response that they were completing the stop payment, and when a check is lost you want the payment stopped immediately.
- I feel sometimes the processors are in a hurry and mistype a vendor name or a campus location which creates an error on our end that we have to correct.
- As far as we know, there is no way to change that default.
Pros
- Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.
- My experience has been great. They eagerly accept user feedback and seem to want to improve, but I think they are doing great already.
- I love seeing exactly when an expense report is going to be reimbursed and I love receiving notifications when a payment has been scheduled and when a payment is processing to hit my bank account.
Cons
- I had problems reaching customer service when there was a problem and it wasn't always clear when there was a problem was it coming from my end or from the customer end.
- At one point, we were unable to send a certain zero dollar invoice which was frustratign because even though it had no monetary or collections effect, it interrupted out logging process.
- I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
9 Recommendations
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
