Initial set up was pretty much left me doing it. There was very little help from Banyon. Also, the initial training was terrible. Had to teach myself which caused stress and errors.

Correcting posting errors are very easy to fix.

Not being able to correct a posting error if a wrong fund is chosen.

Overall, Banyon gets the job done for the price. It has its quirks, but it sounds like other similar software's have the same quirks. Customer service can either be outstanding or unhelpful depending on who answers the phone.

Out of all of the Banyon programs I utilize, I feel like fund Accounting is the most functional, and stores the most valuable information. I like that all Banyon programs integrate fairly seamlessly.

We least like the execution errors and weird glitches, the untimely posting, and the inability for many people to utilize the same program at the same time. My least favorite function of fund accounting is the Project codes, as the information falls off after 3 years, which defeats the point of tracking a long project.

I called Banyon as I had issues closing out the 2022 calendar year. The person who answered the call could not help me, and told me I would have to figure out my mistakes on my own.

I can print checks, and balance to my Excel spreadsheet.

Customer support, and extremely hard to correct accounting errors.

Easy of use and wonderful customer support

sometimes not being able to find the correct report needed

Numerous reports that I can provide to my council for review.

There is not any training offered at any of our conferences from Banyon. Having additional training on Fund accounting would be and is crucial to this position. Having more knowledge to explain certain documents and functions to my council would be beneficial. Training numerous auditors, deputy auditors and council all at once would be more cost effective for everyone. Having a one on one session at a conference would be great.