Is Banyon Utility Billing right for your business?

We’re here to help you make the best Accounting Software choice.

best for

  • Accounting
  • Best For Most Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Banyon Utility Billing?

Banyon Data has 37+ years experience developing utility billing software for public and private sectors. The software can be setup to bill for unlimited metered or non-metered services like water, sewer, gas, electric, refuse, storm water, and more. Rates are also unlimited and very flexible to setup as flat charges or tiered consumption. Features include unlimited bill history, easily print past bill from any period, print postcards or statements, late notices, calculate penalties, disconnects, work orders, flexible billing schedule, water loss tracking, attach documents, budgets, track deposits, report writer, and an easy final bill process. The software is a great fit for billing as few as 50 customers and up to 6,000. Additional modules can be purchas... read more

Jump to:

Banyon Account Meter Overview
Banyon Account Meter Overview
Billing Customer Account Screen
Billing Customer Account Screen
Integrated Rate Setup
Integrated Rate Setup
Billing History - Print any Periods
Billing History - Print any Periods
Receipt Entry
Receipt Entry
Report Writer
Report Writer
Click to open gallery

User Review Highlights

4.83

6 Reviews

5
5
4
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4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

Read user reviews

How much does Banyon Utility Billing cost?

Starting price

$3,400.00 one time

Free trial

Available

Free version

Not Available

How easy is Banyon Utility Billing to use and deploy?

Banyon Utility Billing supports multiple deployment options, including: Windows, Linux, Windows.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

Banyon Utility Billing Reviews

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Showing 1 - 6 of 6 reviews

Trish

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
5

Customer support

out of 5

April 2014

Comprehensive software - great for our city

I typically do not like programs written in Access so for me to give such a product a good review, it must be a superior product. Banyon Utility Billing is just that. Every program has its glitches and wish lists, but this program is very stable and reliable. I only have about 250 utility bills to send out each month but I can complete the task in about an hour. We use postcard bills so that time includes tearing the cards apart. I have complete customer information at my fingertips when someone makes an inquiry. Receipt entry is quick and easy. If one customer pays for more than one account with one check, I discovered that if you have a common name associated with each account, you can choose all of the accounts at once and apply the check payment to them all together. The biggest con in receipt entry is if you have a customer that has moved, the current account is not the default top line. You have to move the mouse and select the current account, which is the bottom line. That is fine for mouse users, but for old keyboard people like me, it is annoying. We offer direct payments to our customers. Banyon was very helpful in getting this set up. We had a few trial and error runs, but that was because our bank was new at handling ACH files. The system performs great and our customers love it! We are just starting to use budget billing. It seems to have a few quirks. I don't like that you cannot assess a penalty to a budget billing account, so we only allow budget billing if the customer signs up for direct payments. I would like to see the bill history available on a tab on the customer screen like the trans tab. Still it is easy to access with a right click menu. There is so much more to utility billing that I haven't played with yet. It is a powerful and comprehensive program. Banyon is continually improving the product too. It is very well supported and I would highly recommend it.

Liz

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2016

A+ Customer Service

Banyon Utillity Billing is easy to use. Customer support is timely and helpful. Reports have been written at my request.

Pros

Ease of use

Martin

Time used: Free Trial

Review Source: Capterra

4

Ease-of-use

out of 5
4

Customer support

out of 5

April 2014

Utiliy Billing

Really enjoy working with Banyon UB, user friendly software as well as customer support!

Rachel

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
4

Customer support

out of 5

April 2014

Reid Village Water District review on BDS

It is very user friendly. But when I cannot figure something out, I always rely on the wonderful customer service. Most all my experiences were successfull in the end. A small con with customer service was that sometimes I get someone who can only speak "above my understanding" .

Madonna

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
4

Customer support

out of 5

April 2014

Banyon Data System Products

For about 15 years I have been using Banyon software in my employment with a municipality. I have trained multiple people on how to use the software with little effort because the software products are so user friendly and easy to pick up on. Thank you Banyon!

Linda

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

April 2014

Banyon Utility Billing review

It's early days yet, but so far so good. Still learning to navigate through different options.

Showing 1 - 6 of 6 reviews
Banyon Utility Billing

Banyon Utility Billing

4.83/5 out of 6 reviews