--- title: "Basware Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Basware. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Basware is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/basware-invoice-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounting Software](https://www.softwareadvice.com/accounting/) / [Basware](https://www.softwareadvice.com/accounting/basware-invoice-profile/) / Basware Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/basware-invoice-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/basware-invoice-profile/alternatives/) # Basware User Reviews ## Reviews summary - Overall rating: 3.9/5 - Total reviews: 21 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 3.8/5 - Value for money: 3.5/5 - Functionality: 3.7/5 ### Rating distribution - 5 stars: 8 reviews (38%) - 4 stars: 8 reviews (38%) - 3 stars: 2 reviews (10%) - 2 stars: 1 reviews (5%) - 1 star: 2 reviews (10%) ### Most mentioned pros - Consolidated reports are very useful and the ERP integration is sold, which is a must-have for any kind of P2P Platform. ### Most mentioned cons - This power however comes with a price, the implementation can be challenging and the implementation learning curve can be sometimes steep. ## Basware customer reviews Showing reviews 1-21 of 21 (page 1). ### Great tool for processing invoices - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Overall experience is very good. This app is a great improvement in processing payable invoices in company. Process is smoother, easier and faster. Also, Basware works great as an audit evidence. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Basware is basically a tool which enables to process payable invoices. It allows you to upload them, input accounting string, and transfer to your ERP system. It works very well with Oracle Finance which is a great advantage. Processing invoices is relatively easy, requires 4-eye principle to be met. It allows you to add attachments, notes and perform basically whole communication regarding the invoice in one application without using neither e-mail, nor external communicator. Overall experience with this application is really great. #### Cons Purchase order processing is not the best so if you have a lot of it in your company, you may need to consider some other app. It works slow and is not intuitive. --- ### Essential & Market Leading P2P Tool - Overall rating: 4/5 - Reviewer: Ahmet D. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Basware is one of the leading purchase-to-pay/invoice processing platforms. The workflow engine allows the implementation of kind of an approval process regardless of detail and exceptions. This power however comes with a price, the implementation can be challenging and the implementation learning curve can be sometimes steep. Consolidated reports are very useful and the ERP integration is sold, which is a must-have for any kind of P2P Platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - Intuitive user interface- Solid code base (ie very few bugs/unexpected behaviour compared to the rest of the solutions)- Workflow management is both detailed and clear- Greatly boosts efficiency in invoice processing- Reusable Templates for recurring tasks- Automatic Three-Way Invoice matching with almost no human intervention #### Cons - Lacks guides accessible within the platform for tasks- Export of invoice images would be a nice feature- Price (ie expensive)- User support needs to be better for a sophisticated platform such as Basware- Rare instances of the platform freezing up on users. #### Reasons for choosing Basware - Solid code base- Integration capabilities- Ability to support any type of integration- Solid and reliable integration engine- Advanced & automated invoice matching- Documentation for advanced users- Potential to extend the system (within Basware) to a full Source-to-Pay platform --- ### Basware use for approving invoices - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For my approval process experience, Basware is efficient and has an extremely easy learning curve. Onboarding new users is not a hassle at all. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Basware makes the review and approval of invoices convenient, easy and speedy. All invoices are kept in one spot which makes it easily streamlined and we are able to route them for approval person to person automatically. #### Cons Rejecting an invoice can cause confusion within the back end. When an invoice needs to be rejected, one of our Basware admins is notified and then must remove the invoice from the workflow. --- ### Basware is a very good Invoice Processing tool, but could be better - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Basware is a very good invoice processing tool, it can make your work more efficient and can bring you many solutions. It is highly user friendly and will help you with most of the tasks. However, I do believe that it can have some improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like the fact that I can send invoices for automatic processing, so they can be matched to their PO numbers. The invoice scanning feature is quite useful for that. Also, the data extraction has probably all the items that you will need to run your in-company reports. #### Cons Vendor data changes usually take 24 hours to show in the system. There can not be two sessions open, so you can only process one invoice at a time. The system can be sometimes quite slow. --- ### My daily accounting software that I can recommend - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am satisfied with using Basware at work and hopefully I will enjoy working with it for a long time. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am a Basware superuser in my company so I am very familiar with this software (P2P). It is easy to use and most importantly, it is possible to code invoices very fast and effective. My favourite feature is „invoice history” where I can view the entire history of an invoice and any potential errors that have occured. #### Cons What I dislike about this software that sometimes I run into some unexpected errors and have to close and open Basware again. #### Vendor response Thank you for taking time to review the Basware P2P software. Replied April 2020 --- ### Makes getting paid harder - Overall rating: 2/5 - Reviewer: Guy G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Poor #### Ratings breakdown - Ease of use: 1/5 - Functionality: 2/5 #### Pros Signed up in order to submit and monitor invoices for a client, initially thought it was a good system, but still waiting to get paid after 3 months! Great for credit control of the customer, not the supplier! #### Cons Submitting an invoice is really hard, format rules seem to be impossible to meet, and user guides are contradictory - if you're sending an attachment, make sure it includes the word attachment, then invoices rejected because they do/don't contain the word attachment --- ### Helpful - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Makes coding invoices very easy and forwarding to different parties throughout a global organization #### Cons If you do not have the correct permissions it's hard to view or search vendors. --- ### Procurement tasks get easier and more friendly - Overall rating: 5/5 - Reviewer: Mazen Z. - Industry: Building Materials - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Software forms an initial part of any organisation aiming to have a successful procurement #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Using this software on daily basis make you notice how it provide full control all over your entire procurement tasks form initial request to final stage. #### Cons could benefit for additional features to make it more professional in handling Customers request and inventory review. --- ### ProcureIT review - Overall rating: 4.5/5 - Reviewer: Shawn G. - Industry: Hospital & Health Care - Product usage: Used unspecified for more than 2 years - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros The product is continuously improved with each update and the support from Verian is great. They have the resources and expertise of a large company, with the accessability of a much smaller organization. #### Cons While there is a lot of documentation with each upgrade or system improvement, it is sometimes overwhelming. A more simplistic explanation or guide would at times be helpful. --- ### Honest Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Features , stability and customer support as well as technical support. #### Cons Variety of plans for different categories of organization. --- ### Radmir S.'s review - Overall rating: 5/5 - Reviewer: Radmir S. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Un enfer pour les clients - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Que des problèmes avec nos fournisseurs pour un simple dépôt de facture #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Apporte plus de problèmes que de solution #### Cons Création de compte fournisseur. Délivrance de factured par un fournisseur --- ### Vleminckx V.'s review - Overall rating: 1/5 - Reviewer: Vleminckx V. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 --- ### Accepting expense invoices - Overall rating: 4/5 - Reviewer: Ari B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Works well as you get a direct link to the invoices you are supposed to handle. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Helps our finance department to be effective with getting the purchase invoices accepted. Does the job for line managers too. #### Cons The software design thinks about the professional accountant but not the line manager accepting invoices. Simpler user interface for non-admin user would be welcome. --- ### Easy to use - Overall rating: 3.5/5 - Reviewer: Robert R. - Industry: Hospital & Health Care - Product usage: Used unspecified for more than 2 years - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 4/5 - Functionality: 3.5/5 #### Pros Very good tech support. The will listen to ideas to up grade the software to suit your needs #### Cons I have made this suggestion many times. They need to link the work order request number to the actual work order. Same as when you create a P.O. from a request into an actual P.O. --- ### One stop shop for your services - Overall rating: 4/5 - Reviewer: Natalie W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allows our services to be seen by companies that access and provide public services to others. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros We deliver services to some government organisations service users and needed to use this software to load our catalogue of offerings to do so. after uploading on the software we found that other companies/organisations can also book our service through this system also and that is almost a centralised system for commissioning to deliver public services. It made it easy to arrange our services in a central system that can be accessed by all who would want to book us. #### Cons There are a lot of loopholes to get registered and it feels like it needs updating/remodelling in the way it looks and feels. --- ### Satisfied User - Overall rating: 4/5 - Reviewer: Leslie T. - Industry: Hospital & Health Care - Product usage: Used unspecified for more than 2 years - Reviewed: October 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the ease of use and the willingness of the Verian team to work with us to create a product that fits our needs. #### Cons there are a few functions i'd like to see made easier - navigation things. NOT a major issue at all. --- ### Easy to Use and Great UI - Overall rating: 5/5 - Reviewer: Vishwas P. - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The dashboard is very helpful and eye catching. Love the way the software shows all the contents and very easy to find what you required. #### Cons Some contents in the graphs and reports are not required. May be these contents should be removed or the customer should have authorization to customize these themselves. --- ### Easy to Use but light on functionality - Overall rating: 3/5 - Reviewer: Donald C. - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Very easy to use and very easy to teach other employees how to use. Generally accurate and doesn't make you jump screen to screen like other invoicing programs #### Cons Almost no customization or advanced functionality. Reports often lack critical details that are readily available in other programs. We stopped using this software in short order. --- ### We love Verian! - Overall rating: 5/5 - Reviewer: Melissa B. - Product usage: Used unspecified for unspecified - Reviewed: May 2015 - Review source details: This review was submitted organically. No incentive was offered We have used an older version of the Verian - Purchase Manager module for years and are now evaluating the latest version for full implementation across multiple geographic locations. Their staff provides excellent customer service and are truly experts on the products they provide. The biggest gains in using this product are: a fantastic, simple, user interface; flexible workflow for complex approval routing; ability to integrate with other legacy systems and centralize data capture and reporting. If you are on the fence, I would highly recommend that you consider Verian. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Ease of use - Overall rating: 5/5 - Reviewer: Nina B. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall it is a good system, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It is very easy to use and customer friendly. There are not too many screens needed to submit the invoicing. #### Cons You cannot create many detailed reports. Several report functionalities needed are not in this particular software. --- Basware Reviews, Pros and Cons - 2026 Software Advice