--- title: "Quadient Accounts Payable Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Quadient Accounts Payable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Quadient Accounts Payable is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/beanworksap-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Accounts Payable Software](https://www.softwareadvice.com/accounting/accounts-payable-comparison/) / [Quadient Accounts Payable](https://www.softwareadvice.com/accounting/beanworksap-profile/) / Quadient Accounts Payable Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/beanworksap-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/beanworksap-profile/alternatives/) # Quadient Accounts Payable User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.2/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 54 reviews (68%) - 4 stars: 18 reviews (23%) - 3 stars: 4 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 3 reviews (4%) ### Most mentioned pros - As an invoice approver, I'm easily able to review invoices, see due dates, check line items, and verify GL codes. - The ability of Quadient Accounts Payable Automation to simplify the entire process from invoice capture to payment all on a single, centralized platform is what I found most appealing, the customizable approval workflows, strong ERP integrations, and audit ready documentation make it incredibly efficient and reliable, our processing time was greatly decreased, and remote teams were given complete visibility and control. - Audit trails are complete, and the integration with our ERP system was reliable after the initial configuration, which minimized duplication and reconciliation errors. ### Most mentioned cons - The most challenging aspects of Quadient for me, were the initial setup complexity and the limited analytics capabilities, it took some time to fully configure our workflows and integrations, the system is good at processing, but it doesn't have real-time, customizable reporting and the mobile app works well for fast approvals but isn't very good at handling deeper invoices. - Like most software programs, there are glitches and while it doesn't impact overall business activities, it can be bothersome when a password is forgotten, a file can't be read, or there are updates that require unlearning/relearning. - Only con I can think of is power failure as it's an internet base program, when our power goes out for days, we would have that delay. ## Quadient Accounts Payable customer reviews Showing reviews 1-25 of 80 (page 1). ### AP automation - Overall rating: 4/5 - Reviewer: Monika M. - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Great document management and improved our overall AP process. Made things a lot more easy to manage and access #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ability to easily find invoices with notes and comments. Approval channels are easy to set up and follow. Automatic sync with ERP #### Cons Sync sometimes didnt work. Invoices would show as exported but they were no where to be found in ERP. #### Vendor response Thank you for sharing your experience with Quadient Accounts Payable! We’re glad to hear that the ability to quickly find invoices, use clear approval channels, and sync with your ERP has supported your AP process. We’re especially happy that Quadient AP has made day‑to‑day tasks easier. We appreciate your feedback regarding occasional sync issues and are continuously working to improve. Replied February 2026 --- ### Executive Director - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 5001-10000 employees - Product usage: 1-3 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the system makes our job quick and easy. It's nice to not have paper copies everywhere for tracking purpose #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy and Simple to use, We share the job of processing invoices with our corporation we just upload and approve. #### Cons Only con I can think of is power failure as it's an internet base program, when our power goes out for days, we would have that delay. #### Vendor response Thank you for your review! We’re thrilled to hear that Quadient Accounts Payable Automation has made your job quicker and easier, and that you find the software simple to use. Thank you for choosing Quadient! Replied January 2026 --- ### Overall a good experience - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The training was pretty good. Going in, I wasn't sure what questions to ask and how to set things up prior to training but it all worked out well. I no longer have to print and hand-jam invoices into our ERP system so I'm saving time there. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I no longer have to print invoices and prepare them for entry. Processing invoices electronically rather than hand jamming them into our system is much better. #### Cons There are some quirks that I have had to learn and work out. Sometimes Quadient assigns the wrong PO to the wrong vendor and this has caused me some issues. There is no way for me to add a line for tariffs while I'm in Quadient. There are only preset lines for freight and discounts. This means I have to open POs that have tariffs and add the tariff there. This slows the process down for me so it's not as efficient as it could be. Adding tariff as a preset line would be huge for my process. Overall, I like the program and think it has helped with our invoicing process. #### Vendor response Thank you for your review of Quadient Accounts Payable Automation! We’re glad to hear that processing invoices electronically has saved you time and improved efficiency. We have shared your feedback regarding PO assignment and tariff lines with our team. We appreciate your input and are happy to know Quadient has positively impacted your invoicing process. Replied January 2026 --- ### Automating invoice entry the best - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. in one word Excellent. automates the entire AP workflow, including purchase orders, invoice capture and approval, expense management, and payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very practical, easy to understand the layout, easy invoice entry, reporting, etc. I love it very much. #### Cons 1. Be able to create report buy currency 2. On report or in invoice entry to see SAGE 300 VENDOR ID that will make it easier if just want report by VENDORID or range. #### Vendor response Thank you for your review! We’re thrilled to hear that you love using Quadient Accounts Payable Automation and that you find it practical and easy to use for invoice entry and reporting. We appreciate your suggestions about reporting by currency and displaying Vendor IDs on reports and invoices. We have passed your feedback along to our team. We're glad to hear that Quadient has seamlessly automated your entire AP workflow! Replied January 2026 --- ### So happy we switched to Quadient Accounts Payable Automation ! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall using Quadient Accounts Payable Automation has been a positive experience. Automating our approval process has saved us so much time and frustration #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of our invoices are in one place and very easy to locate at any time. Automated approvals make it easy to process invoices in a timely manner. The smart code option makes recurring invoice coding simple and quick. #### Cons An option to recalculate taxes would be helpful but as a whole the program works great and makes the job of AP data entry efficient and quick. #### Vendor response Thank you for sharing your experience! We’re glad that Quadient Accounts Payable Automation has streamlined your invoice management and approval process, saving time and reducing frustration. We have shared your suggestion regarding recalculating taxes with our product team for future improvements. Replied January 2026 --- ### Dean's Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very easy to use, excellent security, a good way to manage invoices, expenses and other financial matters #### Cons Font too small. Other than that, cant think of anything. Maybe sometimes takes pdf's of invoices too long load? No complaints really. #### Vendor response Thank you for your review! We're glad to hear that Quadient Accounts Payable Automation is helping you manage invoices and expenses with ease. Your feedback on font size and loading times is appreciated and will help us continue to improve the experience for all of our customers. Replied December 2025 --- ### Fantastic program - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, so easy to use and teach other staff. Your employees that input the data do a great job, make ours easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is very easy to use; the program is laid out and is very user friendly. Easy to teach new people. #### Cons Would like to be able to call up account codes with balances only for those codes not the entire invoice which might have many accounts attached. #### Vendor response Thank you for your review! It's great to hear that you find Quadient Accounts Payable Automation easy to use and simple to teach new team members. We appreciate your feedback on the account codes and are always working to improve the user experience. Replied December 2025 --- ### Necessary Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great service, save us a lot of time for AP, we have the invoice images at a glance, historical data access #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to process all the invoices we manage every day, save a lot of time when we need to manage the Vendor invoices. Having the image of the invoices is a great tool #### Cons Sometimes, there are typos in the invoices, but it is very uncommon. I would like to have invoices even during weekends #### Vendor response Thank you for your review! We’re happy to hear that through Quadient Accounts Payable Automation, managing invoices has become easier and faster for you, and that you are gaining valuable time back. We appreciate your feedback about occasional typos. While those issues are rare, we’re always looking for ways to improve and make the process even smoother for you. Replied December 2025 --- ### Senior Accountant - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been easy to use and saves time. Only need to have options to pull more reports, and improve the automation process #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros its user friendly, saves time, easy to understand and explain others. The training material is very help full #### Cons Can be better automated for reports, and more options to pull invoices. The auto population of data can be done improved #### Vendor response Thank you for your review! We’re glad to hear that you find Quadient Accounts Payable Automation user-friendly, and that the software helps you save time in your AP process. It’s great to know that the training materials have been helpful too! We appreciate your feedback on the reporting and auto-population. We’re always working on ways to make the experience even smoother and more efficient. Replied December 2025 --- ### Yay for AP automation - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have really enjoyed it, how easy it is to review invoices from anywhere. When I am on vacation I can schedule someone to approve my invoices for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros that everything is right at your finger tips, no more digging for paper, missing paperwork. Auditors can be given read only access and have everything they need. #### Cons how long it takes some invoice to capture (regular simple invoices). Some times they are quick, like within minutes, some times I am waiting 2+ days for them to capture #### Vendor response Thank you for sharing your feedback on Quadient Accounts Payable Automation! We’re thrilled to hear that having everything at your fingertips and the ability to review invoices from anywhere has made your workflow easier and more efficient. We appreciate your comments regarding invoice capture times. Our team is continuously working to improve consistency and speed, and your input helps us prioritize these enhancements. Replied December 2025 --- ### Smooth integration, good functionality - Overall rating: 4/5 - Reviewer: Ella G. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Friendly end-user setting, easy integration, easily adapts to management needs #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Friendly and accessible customer service #### Cons Inability to lock a date from being input; after the close, we do not want billing dates for the closed quarter to be input, and Beanworks does not offer an option for this. Also, sync errors are difficult to find and no alerts for such as given. #### Vendor response We appreciate your response and thank you for your continuous support. Your feedback is noted and passed to the product team! Replied November 2018 --- ### Hospitality / Country Club Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I love the software more than my personal interactions with the team at Quadient from the inception of the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Quadient is the most efficient software we have at the country club. The ease of use for day-to-day AP for both the accounting team and department managers has always been a feature loved by all. For audit purposes you cannot beat the software for how much time is saved in pulling back-up, etc. #### Cons The import Vendor feature as a result of our ERP file has created multiple duplicate vendors which never leave the system from a visual perspective. No one ever gets on the phone to troubleshoot issues which creates emails upon emails vs. a succinct conversation to air issues/collaborate. The export file into ERP needs to be monitored very carefully as the file does not always come over correctly. #### Vendor response Hi Rachel, Thank you for your feedback on your experience with Quadient AP. We're delighted to hear that our software has streamlined your country club's operations and aided in audit efficiency. We sincerely apologize for the challenges you've faced with the import vendor feature and ERP export process. We genuinely value your input, and your feedback serves as a catalyst for our ongoing efforts to refine our services and support. Thank you for choosing Quadient, and we appreciate your continued partnership! Replied October 2023 --- ### An Intuitive, Easy to Use Program - Overall rating: 3/5 - Reviewer: Tiah S. - Company size: 201-500 employees - Product usage: a free trial · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was a good experience. I liked the fact that it was cloud based making it available to use anywhere at any time. Customer services was there to help as needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is easy to use and very efficient and it is a cloud based program. #### Cons Issues with duplicate entries of vendors along with a few other glitches but nothing too bad. --- ### Great work saver - Overall rating: 5/5 - Reviewer: Fred H. - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is overall a great product that is very helpful in my daily work. I would highly recommend it to anyone looking for an Accounts Payable Program. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros In my role working with Quadient(Beanworks), I find it very helpful and easy to use. It is very useful for balancing of customer statements as well as tracking payments for them. I use it daily and it saves me a lot of time to work on other things. #### Cons There is nothing that I dislike about this product so far. The only CON that I can think of is when balancing customer statements with a lot of invoices, sometimes it lags when switching through the different pages of a customers invoices. #### Vendor response Thank you for your review! We're delighted to hear how helpful and time-saving Quadient Accounts Payable Automation has been for your daily tasks, especially with balancing customer statements and tracking payments. We appreciate your feedback regarding the occasional lags and will share it with our team to explore improvements. Thank you for recommending us! Replied December 2025 --- ### Accounts Payable Automation - Overall rating: 4/5 - Reviewer: Nick A. - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s been a great experience. Quadient AP Automation has streamlined our invoice management and approval process, reduced manual work, and improved transparency across departments. It’s reliable, easy to train new users on, and has become an important tool in our accounting workflow. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The platform is very intuitive and user-friendly. It’s easy to filter invoices, track approvals, and find exactly what you need. The workflow visibility and document search features make managing payables much more efficient, and it integrates smoothly with our existing processes. #### Cons Exporting reports can be a bit cumbersome. While the data is all there, formatting and customizing reports to display in a clear and usable way takes some extra effort. It’s not a major issue, but there’s room for improvement in that area. --- ### Deception and Incompetence - NOT an functioning AP system for Sage50 (let alone AP automation) - Overall rating: 1/5 - Reviewer: Sohrab K. - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered In conclusion, our experience with Quadient has been nothing short of a professional embarrassment. Four weeks of our time wasted, potential financial risks introduced, and a complete erosion of trust. Save yourself the headache and look elsewhere for your AP automation needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Purchase Order module is functional, approvals can be efficient #### Cons As a finance professional, I feel compelled to warn others about our disastrous experience with Quadient's AP automation system. What began as a promising solution turned into a nightmare of wasted time, broken promises, and potential financial risk. From the outset, Quadient's sales team employed deceptive tactics to secure our contract. They assured us of seamless integration with Sage 50, boasting about their OCR capabilities and automatic tax calculations. However, the reality couldn't be further from their claims. The most egregious issue? Their "automated" system requires users to manually select tax codes and MANUALLY calculate tax amounts for each line of every invoice. Let that sink in. In 2024, they're selling a system that adds manual work and introduces significant room for error in tax calculations. This is not just a step backward; it's a leap into the dark ages of accounting. When confronted, Quadient claimed this was a "known Sage 50 limitation." This is patently false. Other vendors provide this functionality without issue, and Sage's own marketplace offers solutions that handle this seamlessly. More importantly, if this truly was a known limitation, why wasn't it mentioned during the numerous demos where they explicitly confirmed tax code capture and automatic calculations? The OCR functionality, a key selling point, is the weakest I've seen in the market. Test invoices took over 12 hours to process, likely because they rely on manual data entry behind the scenes. This explains their per-invoice pricing model, which is among the most expensive in the market. Any finance professional should immediately recognise the risks this system introduces to a business. A supplier willing to lie to sell a product, exposing clients to such financial and compliance risks, demonstrates a complete lack of integrity. We've had a lucky escape, discovering these issues before full implementation. Even when confronted, senior individuals at Quadient failed to acknowledge their mistakes or provide any assurance. To anyone considering Quadient, especially those using Sage 50: 1. DON'T. Just don't. 2. If you must, insist on a demo using your own invoices. 3. Demand at least a 3-month break clause in any contract. 4. Request end-to-end demo with a Sage 50 , most vendors should have a license There are reputable vendors on the Sage Marketplace (like Agilico Verify, PaperLess, and Compleat) who demonstrate integrity, transparency about their systems' limitations, and a willingness to build solutions around those limitations. In contrast, Quadient seems intent on hiding their shortcomings for as long as possible until you've signed a contract and wasted hours and days on presales. --- ### Quadient is a great accounts payable system!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Quadient is excellent. Peter was my account manager during the time and he answered all my questions when needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its very efficient. I used to have a post meter machine and whatever invoice becomes due, they notify me through email and/or via text message. #### Cons there's nothing least to like about Quadient account. Their customer service is always on time. very efficient --- ### Great Solution for Small/Medium Size Business Looking to Go Paperless - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Overall our company could not be happier with Beanworks and their AP solution. Any time we have an issue, we can reach out to support and work with someone directly for a quick resolution. During implementation, the team listened to our needs and really helped to customize their product in a way that was the best fit for our business. Their product has made the headache of bill processing and payment a thing of the past. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This Accounts Payable solution has brought our business into the 21st century and we could not be happier with the result. All of our invoices and corresponding payment information is now available with a few clicks of a mouse. We no longer need to store mountains of banker boxes filled with obsolete records to maintain our data archive for historical record audit -- saving us valuable internal space and saving money as we no longer need to call a professional shredding company to purge old records. Our approval workflow was customized to our business and we now have a complete audit log noting each person's approval and processing of every invoice. All of the corresponding invoice data syncs seamlessly with our ERP software so there is minimal data entry which has saved our AP personnel a significant amount of time on a previously tedious clerical task. #### Cons Originally when we signed up with Beanworks, the company was unable to print our account number on the physical checks mailed to our vendors. This meant that bills for credit cards or utilities were still paid manually so we could include the information. As of 2018, we can now print our account number on vendor checks so this problem has been alleviated. One note is that you will still need to print your own check should you need to include any paperwork with the physical check as the check printing service is a third-party provider so only the check itself is mailed to the vendor. #### Vendor response We enjoy having you as our customer and very much appreciate your continuous support in the product and the team. We are working hard to make the AP workflow simple and delightful! Replied November 2018 --- ### Quadient APA - Overall rating: 5/5 - Reviewer: JS A. - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It helps us a lot to save time and effort and also we're at 90% paperless #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's very helpful for volume invoices. Very easy to use and user friendly #### Cons Smartsync sometimes there's error in syncing to Sage 300 #### Vendor response Hi Jesusa, thank you for your glowing 5-star review of Quadient AP! We're delighted to hear that our solution has significantly streamlined your accounts payable process, making your workflow 90% paperless. Your success story is incredibly rewarding for us to hear! Replied October 2023 --- ### BEANWORKS - Works as advertised!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The odd hiccup here and there is expected with any software but I have to say, Beanworks tech/customer support is great to work with and managed to work through our issues quickly and efficiently the majority of the time. Overall, Beanworks works very well and has managed to convert one of our largest volume clients into a paperless client while at the same time offering an exceptional and seamless AP work flow process. Once again, the software works as advertised....no regrets!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Beanworks is a true AP Workflow application that seems to cover all aspects of the Accounts Payable process. From invoice electronic capture, invoice coding, invoice approval, payment selection, payment approval, payment authorization and cheque issuance, it is an all encompassing piece of software. Bottom line, it works as advertised!! #### Cons If there is something I can say I like the least about the software, it would have to be the per transaction cost. Although I can appreciate everything the software offers and so I understand and can justify the need for the per transactional cost, one must keep in mind that as volumes increase, so can your monthly fees. As a result, no matter how good it works, the cost may not make it appropriate for everyone. For us however, well worth the investment!! #### Vendor response Thank you for being a wonderful client to work with! Your note has been passed onto the team. We appreciate your continuous support in the product and the team. Replied November 2018 --- ### It is ver good for accounting automation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: 1-3 years · monthly - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered A good program that can be relied upon in completing many accounting operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros A great tool for automating a lot of accounting work, such as payroll, invoices, vacations, expenses, and payments. Cost savings, especially for small and medium-sized companies. Easy to integrate with other accounting software. #### Cons There are no major negatives that prevent the program from working successfully, but it may need to add some features to increase work efficiency. Also, please reduce the price a little. --- ### Real Time AP software that we love!!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: 3-5 years · daily - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been very satisfied with this software and have no complaints. We highly recommend this to anyone that needs a similar product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, easy to set up, customer-friendly software. Very fast and responsive. Excellent customer service department as well. #### Vendor response We love that you love it! We work very hard to make it simple and delightful to process your invoices. Thank you for your feedback. Replied November 2018 --- ### Very Beneficial - Overall rating: 5/5 - Reviewer: Lisa C. - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Beanworks is very useful and I would highly recommend it for many businesses to track their invoicing. I also like how we can reach out to a Beanworks representative by instant messaging and they are able to log in and review/fix errors at anytime. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Beanworks is easy to use and manage. I like that we can upload the invoices, code, and have them reviewed by different departments. It's also amazing how it links to Jonas with updated information. It keeps everything organized and if I need to view anything in particular, the search options are very helpful. They are just one click away. It is also nice to write in comments to communicate with other departments. I like how I can create customized reports for payments and invoices as well. #### Cons There are some instances where I have to do manual checks in Jonas, but I am not able to mark those invoices as paid in Beanworks, only having the option to mark the invoice as "do not pay." #### Vendor response Thank you for your response! We are working hard to make your experience in accounts payable workflow workful simple and delightful. Replied November 2018 --- ### Payables - Overall rating: 3/5 - Reviewer: Denise M. - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Approval being automated is nice, not having tons of papers handed out for approval. SYnc feature seems to always be slow or have issues. Overall some features are nice, but not sure how much of a time saver it really is. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros That it feeds to Sage 100. Less papers to handle #### Cons The errors from the Beanwork typers. Wrong Vendor numbers and Invoice Numbers. Have hand written some on the invoice and they still type it wrong. Using date as Invoice number which them makes it appear to be duplicate when it is not. Also issues with Channels for Approvals, have been challenging to fit our needs. #### Vendor response Thank you for your note. Your response has been passed onto the appropriate team members. Replied November 2018 --- ### Great Software! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I find BeanworksAP to be very easy to use and very versatile. Beanworks service team is always quick and friendly. #### Cons I least like when an user wants to reject an invoice, it goes all the way back to the starting point, when sometimes it just needs to go back one approval level. #### Vendor response Thank you for your response. We are working hard to make your AP workflow simple and delightful. Thank you for your feedback and continuous support! Sorry for the kinks. That is definitely frustrating. Your feedback has been noted. Replied November 2018 ---