# Bench Software Reviews, Demo & Pricing - 2026

> Review of Bench Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/accounting/benchbookkeeping-profile

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Bench

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Overview

[Reviews](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/alternatives/)

# Bench 2026: Benefits, Features & Pricing

Wondering if Bench is right for your organization?

Our Bookkeeper Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Bench

4.5

[(312)](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/reviews/)

Pricing

Starting at $349.00 per month

### About Bench

Bench is a web-based solution designed to help small businesses streamline bookkeeping processes via a unified portal. By integrating seamlessly with small business accounts, the software ensures that books are accurate, organized, and ready for tax preparation.

The software allows users to access visual reports showcasing revenue, expenses, and profits over time. This feature provides a clear snapshot of a business's financial health and helps maintain control over cash flow. By offering real-time data visualization, Bench ensures that users are up-to-date with financial performance and well-equipped to make informed business decisions.

Users can access the Bench platform via iPhone or desktop application. The application allows users to monitor cash-flow and financial health by generating intuitive expense reports, income statements, financial analysis, and more. It comes with a built-in message feed, which lets users connect and discuss financial queries with a team of financial advisors via text messages. With Bench taking care of the bookkeeping tasks, users can focus on growing business. By automating essential accounting processes, it eliminates the need for manual data en...

try and calculation. The platform provides all the necessary documentation for filing taxes on time. Bench stands out as a comprehensive and user-centric solution for small businesses seeking to optimize their financial management processes. With its interface, support, and features, the platform empowers users to take control of their finances, make informed decisions, and unlock growth opportunities for their businesses. The pricing includes monthly and annual subscription plans and support is provided via chat, email, FAQs and other online measures.

Wondering if Bench is right for your organization?

Our Bookkeeper Software selection experts can help you in 15 minutes or less.

## Bench User Interface

## Popular Bench Alternatives

Main Product

Bench

4.5

[(312)](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/reviews/)

Ratings Breakdown

-   4.56Ease of use
-   4.27Value for money
-   4.51Customer support
-   4.39Functionality

Pricing

Starting at $349.00 per month

Get Price

Alternative Product

[QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/)

4.3

[(8465)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.16Value for money
-   4.00Customer support
-   4.27Functionality

Pricing

Starting at $38.00 per month

Get Price

Alternative Product

[QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/)

4.5

[(20653)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.30Value for money
-   4.14Customer support
-   4.40Functionality

Pricing

Starting at $2210.00 per year

Get Price

Alternative Product

[Xero](https://www.softwareadvice.com/accounting/xero-profile/)

4.4

[(3300)](https://www.softwareadvice.com/accounting/xero-profile/reviews/)

Ratings Breakdown

-   4.36Ease of use
-   4.25Value for money
-   4.04Customer support
-   4.30Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[QuickBooks Desktop](https://www.softwareadvice.com/accounting/quickbooks-pro-profile/)

4.4

[(2562)](https://www.softwareadvice.com/accounting/quickbooks-pro-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.16Value for money
-   3.89Customer support
-   4.29Functionality

Pricing

Starting at $1069.20 per year

Get Price

Alternative Product

[NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/)

4.2

[(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/)

Ratings Breakdown

-   3.96Ease of use
-   3.85Value for money
-   3.81Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

## Bench Pros and Cons

We analyzed 312 verified reviews for Bench to find out what actual users really think.

Select to learn more

Intuitive And Simple Interface

Bench offers a clean, user-friendly platform that is easy to set up and navigate. Users find it straightforward to organize finances, access reports, and manage tasks without technical hurdles or confusion.

Responsive Support Team

Users appreciate Bench's prompt, friendly customer service. The support team is easy to reach, answers questions quickly, and provides helpful guidance, making users feel valued and confident in managing their finances.

Streamlined Bookkeeping Support

Bench takes over bookkeeping tasks, saving users time and stress. Dedicated bookkeepers handle records, answer questions, and provide timely reports, making it easier for small businesses to stay organized and focus on growth.

Frequent Account Connection Issues

Bank account integration with Bench is often unreliable. Users report frequent disconnections, manual statement uploads, and repeated authentication steps, making it inconvenient to keep financial data synced.

## Bench Pricing and Plans

Starting price: $349.00 per month

Free Trial

Free Version

Bookkeeping

$349.00

flat rate, per month

Plan includes:

-   Dedicated bookkeeping experts
-   Accurate monthly books and year-end tax-ready financial packages
-   P&L, balance sheet and 1099 reporting
-   Unlimited communication with your bookkeeping team

Bookkeeping & Tax

$699.00

flat rate, per month

Plan includes:

-   Dedicated team of licensed tax professionals to file your income tax return on time
-   Annual income tax filing for businesses (partnerships, S corps, C corps)
-   Annual income tax filing for individuals (sole proprietors, contractors)

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Bench Features

-   Popular features found in Bookkeeper
    
    Accounts Payable
    
    Accounts Receivable
    
    Bank Reconciliation
    
    Billing & Invoicing
    
    Expense Tracking
    
    General Ledger
    
-   More features of Bench
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Bookkeeping Services Integration
    
    Cash Management
    
    CPA Firms
    
    Dashboard
    
    Data Import/Export
    
    Data Visualization
    
    Financial Management
    
    Financial Reporting
    
    For Legal Professionals
    
    For Small Businesses
    
    Income & Balance Sheet
    
    Multi-Currency
    
    Profit/Loss Statement
    
    Project Accounting
    
    Real-Time Data
    
    Reminders
    
    Remote Access/Control
    
    Sales Tax Management
    
    Spend Management
    
    Tax Calculation
    
    Tax Compliance
    
    Tax Filing
    
    Tax Management
    
    Transaction History
    
    Transaction Management
    

## Bench Integrations

Shoeboxed

Integration rated undefined from -1 review

Square Point of Sale

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

## Bench User Reviews

Overall Rating

4.5

Ratings Breakdown

5

76%

4

13%

3

1%

2

3%

1

6%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.5

Functionality

4.4

Vincent C.

Verified reviewer

Printing

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed February 2026

Basic & Straightforward Accounting Software

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

Hands-off bookkeeping with real pros doing your books, easy-to-read financials, saves hours each month.

Cons:

Can be pricey for what you get, limited to just bookkeeping (no invoicing/payroll), and harder to switch or customize later.

Read More

Guy F.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed July 2021

Life and Business Changing

5

In the wake of COVID I left the agency I was at to do my own agency. While I had my business as a side-agency for a number of years and applications like Freshbooks and then Quickbooks Self-Employed helped me manage things I dreaded tax season and all the work I needed to do every year. During COVID I had to get my business up and going, get clients, execute projects, and get things done. I had zero time for managing my books. When the end of the year came up I dreaded the work that was ahead of me with several big projects in progress. Then, through the service I use to pay my contractors, I found out about Bench and it has changed my business AND my life. Bench took 15 months' worth of books that needed to be done and assigned them to a "catch-up" accountant. He went through everything, classified all my expenses, and had a simple way to ask me to review anything they need clarification on. They pulled difficult things to deal with like my processing fees from Stripe and instantly accounted for them. On top of that, having an honest to goodness accountant and accounting team to know how to PROPERLY set up a Chart of Accounts and classify expenses was game-changing. This service easily pays for itself in the time it saves me and the peace of mind it gives me.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

\- An accounting team to get me on track. - Tax resources with their Bench Tax service. - A beautiful interface that is easy to understand and use. - Superb customer service with timely replies to any questions you have. - An easy way to review anything your team needs clarification on, I rarely spend more than 5 minutes a month classifying expenses for them. - EXPERTISE, Bench isn't just software to do your books, THEY are doing your books, understand small businesses and bring accounting expertise at a very affordable price. - Completed my taxes easily and reduced my tax burden, it was the most painless tax process I've had in years.

Cons:

\- Communication early in Bench Tax could be improved but I mostly put this on me for being behind. - Having a separate signon for Bench Tax is a bit of a pain but not a big deal.

Reasons for switching to Bench

I don't have time to be an accountant. Quickbooks Self-Employed is great, but requires a good amount of effort.

Vendor Response

We appreciate you taking the time to share this positive experience with us, Guy! We're so happy to hear that the Bench platform, the expertise of your bookkeeping team, and timely client support have taken the burden of bookkeeping and tax filing off of your plate. Thank you for being with Bench, Guy!

Replied July 2021

Read More

KB

Kyla B.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2025

Never up to date, unreliable assistance - get ready to file extensions!

2

This company just went silent for literally MONTHS while they underwent an acquisition (they only let customers know about this after the fact). They are unclear about what information they need from you, the customer, and ask for various things in multiple places. For instance, my "alerts" section continuously tells me I'm "all caught up!", but then my tax person will ask for things in lengthy messages that I'm not notified of. Speaking of tax person - I've been a client for two years and have had SIX different accountants, and have to get each new person up to speed. I have to file an extension again because they didn't have my bookkeeping ready in time, despite me monitoring and updating all transactions on my end throughout the year. When I ask for a phone call, they don't call me. When I call them, no answer. At this point it feels like a borderline scam.

Ratings Breakdown

3

Ease of use

1

Value for money

1

Customer support

3

Functionality

Pros:

Easy interface. Accountants are friendly - if you can get ahold of one.

Cons:

Hard to get hold of, bookkeeping is virtually NEVER up to date, and they've switched my accountant SIX times over the course of 2 years.

Read More

Samantha G.

Verified reviewer

Individual & Family Services

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed December 2020

Huge help for an entrepreneur

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Bench was critical in helping me with catch up books for tax time. Being able to upload reports easily from my bank and various credit card processors made things so much easier, and the bookkeepers learned quickly how to categorize the transactions. I'm not sure when I would have caught up on my historical books without Bench. Going forward from there has been very easy as well. I've been able to link the reports to my card processing software and bank, and get updates as they have questions. So simple! I find the monthly reports easy to understand and its given me a much clearer picture of my numbers.

Cons:

The only challenging initial integration was with Paypal- myself and the Bench team member had a hard time linking everything. We resolved it and I didn't have that issue with other accounts. I do wish that this software integrated with my invoicing system, so I could easily see where the profits were coming from. However, I use that system's reports to get a good idea of what's bringing in income.

Reasons for choosing Bench

The bookkeeping support was well worth the extra expense.

Reasons for switching to Bench

I wanted more assistance with bookkeeping. I'd attempted to use Quickbooks on my own with no success.

Vendor Response

Hi Samantha, Thank you so much for taking the time to share this review! We're happy to hear that we were able to help get your bookkeeping up to date. We're excited to keep providing a simple and easy bookkeeping experience moving forwards!

Replied December 2020

Read More

Michael S.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed August 2022

Its easy and worth it.

5

The sales and onboarding team was amazing. \[SENSITIVE CONTENT\] is a champion.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Reconciliation and ongoing communication through the chat is priceless. The teams are fast and handling things in real time is valuable to the process.

Cons:

I'd hoped my monthly statements would be pulled automatically once I linked my accounts.

Reasons for choosing Bench

I liked the automation and collaborative approach with the team.

Reasons for switching to Bench

I like the idea of a real person support team, and for a few dollars more the experience is worth it.

Vendor Response

Hi Michael, we're so happy to hear you had such a great experience with our sales and onboarding team! I'll be sure to pass it along to the team, I know they will be thrilled! We're excited to keep providing the support you need so you can continue to grow your businesses.

Replied August 2022

Read More

VR

Verified

Reviewer

Construction

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2024

Nightmare! Terrible, unethical company!

1

Terrible, terrible, terrible. They did not make my life easier. They cost me money in lost time and lost access to reports. They made me pay for the year upfront; Sunk Cost Fallacy kept me there, and I have many regrets. Their Gaslighting makes you think you are the problem. After a few years with them, I can say they will keep asking over and over for more categorization of the same items to keep you busy so you don't ask for reports. They did not provide my final year-end report when I canceled their service, even though I paid for the year in advance. They told me it would be months after my tax filing deadline before I would receive it. I'm not counting those chickens.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

3

Functionality

Pros:

It was easy to set up. That was the only good thing about Bench. But, you will have to set it up repeatedly because they remember almost nothing from report to report.

Cons:

Everything! Bookkeepers change constantly. They seem to intentionally delay and avoid reports by telling you they need one more thing or someone has to finalize and review before they can give you a report. When you realize you never got your report (because small business owners are busy, you know!), you reach out again and it is as if you never asked them for anything. The process starts over, if it ever started to begin with.

Reasons for switching to Bench

I needed more help with categorizing and processing.

Read More

VR

Verified

Reviewer

Education Management

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed March 2024

Do Not Recommend

1

My service has been terrible. I spent over $5000 and do not have access to my books. Customer service was lacking and my bookkeeper would respond to my inquiry on timeline with responses like... I am on it like white on rice. Professionalism, accuracy and commitment to the contract is very lacking.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

I liked the idea of having support and a knowledgeable team to up to date and accurate financials. Unfortunately that was not my experience with Bench.

Cons:

I have worked with Bench for over a year and cannot get access to any of my financials. I check in on a daily basis to understand when and how I might get access to my books, but given answers about their three part review process with no explanation or timeline for when I will get my books. After working daily with Bench to get my financials for 2023 for over 5 weeks, I am told the financials will not be ready until after tax season and if I want them to file a tax extension. I could not recommend this service to anyone.

Reasons for switching to Bench

Because I cannot access my financials and lack of customer service and professionalism.

Read More

Paul F.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed October 2020

Affordable yet Robust Bookkeeping

5

I have been satisfied with Bench, and it takes a lot off my mind.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The staff at Bench are responsive and helpful. The software is user-friendly. The price is less than most of its competitors.

Cons:

The bank integration does not always function right with the credit union I use.

Reasons for choosing Bench

Price and ease of use. Plus it integrates with Gusto.

Vendor Response

So glad to hear we've been able to take some stress off your plate, Paul! Thank you for being with us!

Replied November 2020

Read More

SA

Suman A.

Verified reviewer

Accounting

Self-Employed

Used weekly for free trial

Review source

Reviewed September 2025

Smart bookkeeping,Smooth learning Curve

4

Overall experience is positive. There is a slight learning curve at first but once you get used to the system, it becomes intutive. It's a great value for money.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I like most about Bench is the time it saves and the platform keeps client's book organized. I also appreciate the clean reports and easy access to financials, which makes communication with clients smoother. Reliable accounting software for small business owners.

Cons:

It has some limitations when we need very detailed and cutomized reports, Communication can take a bit longer during busy time which can be a challenge when quick answer is needed.

Read More

Am

Angus m.

Verified reviewer

Textiles

Self-Employed

Used daily for less than 6 months

Review source

Reviewed November 2024

Extremely Disappointed with Inaccurate and Incomplete Bookkeeping Services

1

I signed up for Bench's bookkeeping services in September, expecting professional and accurate records within the 10–15 days they promised for historical bookkeeping. However, nearly two months later, my records remain incomplete, and the work done so far contains hundreds of miscategorized transactions. Despite repeatedly submitting requested documents, my accounts are still inaccurate, and there seems to be no end in sight. The Terms of Service state they will deliver "accurate monthly books and year-end tax-ready financial packages." Unfortunately, this has not been my experience. For two months in a row, I've received inaccurate monthly books, and I now lack confidence in their ability to complete accurate year-end financials. Had I relied on their data for tax filing, I would have drastically overpaid in taxes. Despite reaching out and escalating to their management, I’m left with the feeling that this service is not delivering on its promises. I paid over $4,600, and yet I’m now hiring another provider to get the job done correctly. I rarely leave negative reviews, but I feel obligated to warn others about my experience. I would strongly advise anyone considering Bench to look elsewhere for reliable bookkeeping support.

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

There was nothing I liked about bench. They charged me for work not completed.

Cons:

They lock you into a 12 month contract and do not bother to do the work accurately.

Vendor Response

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. A member of our Client Success team will reach out to you directly to address your concerns and work together toward a resolution.

Replied November 2024

Read More

Showing 1 - 10 of 312 Reviews

[See All Reviews](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/reviews/)

## Bench Popular Comparisons

[QuickBooks Online vs Bench](https://www.softwareadvice.com/compare/40575-benchbookkeeping/vs/393202-QuickBooks-Online/)[QuickBooks Enterprise vs Bench](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/vs/qb-desktop-enterprise/)[Xero vs Bench](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/vs/xero/)[QuickBooks Desktop vs Bench](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/vs/quickbooks-pro/)[FreshBooks vs Bench](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/vs/freshbooks/)

[Compare All Alternatives](https://www.softwareadvice.com/accounting/benchbookkeeping-profile/alternatives/)

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