All Bench Reviews
1-25 of 297 Reviews
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Erik
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed August 2022
Completely alleviated stress while reducing my bookkeeping costs
Chris
Verified reviewer
Telecommunications, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Love Bench!
Bench is the easiest way to manage our books online. It's been a huge time and money saver over the last few years.
PROSI've been using Bench for years now and it's so simple to see and manage my books. When something isn't categorized correctly, I add a comment and it's moved over to the right one. It's been great and easy to use.
CONSThe monthly income statements are behind often. I have to ask to get them on time. I wish it integrated with Quickbooks as my CPA can easily manipulate the data for reports.
Reason for choosing Bench
I didn't want to do the work!
Reasons for switching to Bench
The accountant was slow and took forever to make small updates.
Vendor Response
Thanks, Chris! We appreciate you taking the time to share your experience and feedback. We've passed your comments to your team as well! Wishing you all the best.
Replied November 2020
M. Brandon
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Extremely happy with my choice!
Overall, really great! They're super helpful. Most of the time they're quick to respond, but at times have needed to have an extra poke to get a response. That is a rarity. Usually, I'll hear back from someone by the next day at the latest.
PROSHaving all the data to see my business stats has been really helpful. They call it the "Pulse" which shows you the health of your business with a way to visualize how you're doing over time. I like that a lot. Bookkeeping is really easy for me now and I'm thankful I outsourced it. I just connect my accounts and drag and drop invoices and receipts that I scan or receive into the documents section and they take care of things. They also provide a nice, clean, easy to understand summary at the end of each year so my accountant can do my taxes easily. I have no regrets going with Bench. It definitely saves me a lot of time and stress.
CONSI wish there are some nice comparable summaries like percentage growth or changes month to month, by quarter, and YoY. Prices still feel a little high to me and I wish there was an option for invoicing and receiving payments into my checking accounts.
Reason for choosing Bench
A good blend between what I need the most, pricing, and peer reviews.
Vendor Response
Thank you so much for your kind words! It's great to hear that we have been able to take away some stress. We've also shared your feedback with the appropriate parties for further consideration!
Replied August 2020
Kacie
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Really Disappointing
Poor. I do not feel that I am getting my money worth.
PROSI thought I would enjoy seeing where my business expenses were going, but so far I am not able to tell what is going on.
CONSNo turn around on items I need categorized. No follow up. Slow to respond.
Vendor Response
Dear Kacie, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your disappointment with our service. Providing clarity and efficiency in managing business expenses is indeed a top priority for us, and we regret that we have fallen short of your expectations. Rest assured, your feedback is invaluable to us, and we are actively working to address the issues you've raised. We are committed to improving our responsiveness and communication channels to ensure that all our clients receive the attention and support they deserve. We genuinely value your business, and we are committed to earning back your trust and confidence. A member of our Client Success Team will be following up with you shortly. Thank you for your understanding and patience as we work to resolve these issues.
Replied February 2024
Brent
Financial Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
A great value of service for taking care of bookkeeping
Great experience and helpful service. Awesome value since an in-person CPA would be double the cost. Bench was especially around tax time when it comes to working with me to get my numbers buttoned up.
PROSThe iOS app is simple and easy to use. I appreciate the quick access to messaging back and forth with my bookkeeper, making notes about transactions, and they referred me to Gusto for an integrated payroll service
CONSSome of the features like their Pulse tab of real time bank account syncing and electronic PDF statement syncing are glitchy.
Reasons for switching to Bench
QuickBooks required too much of my time and wasn’t learning transactions properly. Too many errors made for extra work on my part. Decided to make the jump since my business had grown and it was becoming more burdensome to keep up with after having kids to manage.
Byron
Law Practice, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Bench is great
My accounting was solved using bench, literally it's set it and forget it, these guys are top notch and make your life easy.
PROSIncredibly supportive staff, intuitive friendly user-interface, provided year end tax portfolio that I could easily give to my CPA. Bench is just fantastic, I can't say enough good things about the way they have handled my accounts for the past 3 years, highly recommend. If you're a professional, this is for you.
CONSThe only con here is that I didn't switch sooner.
Reasons for switching to Bench
I was ready to enjoy my practice and not deal with my books.
Vendor Response
Thank you so much Byron for your kind words! We are so happy to be working with you.
Replied February 2020
Heidi
Law Practice, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great product, worth the cost for peace of mind
I like that it's easy to use, comes in a user-friendly format, and simplifies accounting for me. It's dummy-proof! I'm mostly looking forward to an easier tax season with this software.
CONSIt's a little expensive for a one-person office, so I wish there were more tiers in pricing. But I like the product and will continue to use it, and understand that it costs money for a good product.
Reasons for switching to Bench
FreshBooks was proving difficult and not as user-friendly as it was billed. There were some features I struggled with (separating sales tax was one of them- I couldn't figure it out and neither could they), and itemizing all my expenses/income for someone with zero background in accounting was really becoming a drag. I think to use the software correctly, you need to take a class in accounting or have some basic skills at the ready. I was overwhelmed. And I have a law degree!
Vendor Response
Hi Heidi! Thanks so much for the kind words. If you ever feel that your average monthly expenses have decreased, we can always conduct a pricing review to see if you fall into another pricing tier. All the best!
Replied August 2020
Anonymous
2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2024
Frustrated -
I never leave reviews but we are really frustrated , hoping someone will pay attention to our account after continuously messaging and emailing customer service. Our books from last year are still not wrapped up. We have continually asked emailed, texted without a resolution. This is going to extend our tax bill and planning.
Pat
Law Practice, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Ditched Quickbooks and saved a lot of time
I am spending a lot less time on bookkeeping and accounting.
PROSVery easy implementation - love the human support on closing the books each month.
CONSNot all of my business accounts can be connected via feed (ie intuit payroll), which requires a drag and drop upload each month.
Reason for choosing Bench
I found quickbooks to be frustrating and required far too many manual adjustments - and I never did completely understand the chart of accounts on QB. It was simply too complicated to use and I was exhausted trying to keep up with everything that I needed to do to get a good set of financials.
Rahul
Consumer Goods, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Easy to use, great customer service
This was super easy to set up and describe exactly what I was using it for. other providers took ages to figure out how to integrate my Amazon sales but Bench just got it!
CONSThe pricing was a bit on the higher side especially the catch up accounting that ended up being a large lumpsum in my case!
Reasons for switching to Bench
Better Bookkeeping support and ease of integration with Amazon
Vendor Response
Thank you so much for sharing, Rahul!
Replied February 2021
Scott
Music, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Enjoying Bench Accounting for my Small Business
Bench helps me stay on top of my bookkeeping and know that my "i"s are dotted and "t"s are crossed.
PROSI like how simple it was to connect my bank accounts as well as third party payors (eg. paypal, stripe). The interface is intuitive to navigate and uploading receipts using my custom email is a nifty trick!
CONSI wish linking to Bench Tax or having some sort of tax center was a bit more seamless.
Reasons for switching to Bench
Personalized support from a human bookkeeping team.
Vendor Response
Hi, Scott! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you're finding our interface user friendly, and that your team has been able to help you stay on top of your finances!
Replied May 2021
Marie
Photography, 1 employee
Used less than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2020
Bench dropped the ball & gave me a partial refund.
I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie! On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.
PROSBench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.
CONSI spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.
Reason for choosing Bench
I chose Bench, because I was hearing good things about them from Ash Ambirge of the Middle Finger Project whom I adore & trust. I liked the idea of a real person on my books, not software I had to manage.
Reasons for switching to Bench
I thought having a real person handle my bookkeeping would be faster than doing it myself.
aimee
Food & Beverages, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed August 2021
Helpful but pricey
Generally my experience has been good. The device is expensive compared to other bookkeeping devices. My biggest concern is that in working with the company you get handed off to several different staff. It has been hard to build a relationship with my bookkeeper for this reason. I’ve found that I have to reexplain a number of our specifics over and over again because I am working with new people within the company. It would be better to be assigned to one bookkeeper, especially in our case, which included historical books and present day books. My business isnt open yet but some of the limitations in the software (particularly a lack of an A/P system) cause concern for me in considering continuing use once we are open.
PROSI like that the online interface is user friendly, albeit a little glitchy.
CONSSoftware is glitchy and could use a bit of tweaking in order to ensure that it is more effective.
Reason for choosing Bench
We had a decent amount of historical data that needed to be tracked and entered. This felt like a huge undertaking and we needed the assistance. Doing that was a good experience and the bookkeeper that we worked with was really helpful. I am not sure that we will continue to use the service for future months, especially once our business is open and the books become more complex.
Vendor Response
Hi Aimee, thank you for taking the time to share this with us! We're so happy to hear that you had a seamless experience with your historical bookkeeping. Regarding bookkeeper turnover, we completely understand how this can be frustrating in terms of user experience and this transition process is something we're actively working on improving. Building that working relationship with your bookkeeper is, understandably, quite important which is why we often recommend scheduling monthly check-in calls with your team!
Replied August 2021
Heather
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2020
Second time using bench
First time around was good. This time around I’m not too pleased with the person assigned to my account
PROSIt’s easy to set up and use, semi affordable
CONSI would like to see mileage tracking and the ability to move items to a category myself
Reason for choosing Bench
Seems they have more to offer at the same price- I chose bench because I was already familiar with it
Reasons for switching to Bench
Too complex to handle myself and the QuickBooks live was terrible
Vendor Response
Hi Heather, thank you for sharing your experience with us. We regret to hear that you are having concerns with your experience. We would like to connect with you to discuss this matter further. A member of our Client Success team will be connecting with you shortly. All the best!
Replied September 2020
Arsen
Accounting, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2022
After happily using Bench for almost 2 years, I DONT recommend it at all
I saw many articles about bad experiences with Bench before I decided to work with them. I also saw dozens of good reviews about them. I didn't mind bad ones and thought it won't happen to me. But it happened. Let's talk about the service and value I got; It's just bookkeeping software with a guy sitting in front of it. They consistently put my expenses in the wrong category. I had to check all the transactions manually every time. I did this with Xero for less than $40/mo. All transactions from my bank account are automatically imported to Xero and I just need to check once a month. No value here. I didn't mind paying +$200/mo more for the same result since we had no problem with them. I also felt more secure since there is someone on the line. They offered me to file my taxes for an additional fee. I agreed. They filed franchise and corporate taxes for 2020. Everything was smooth and simple. I decided to extend my subscription for another year. Last month, in the middle of tax season, I received an email saying that they will not file my taxes since I am a US non-resident. I respectfully understand that they made some decisions regarding their services. I am totally ok with it, but I should be informed about this in advance. But informing me a few weeks before the deadline, in the middle of tax season, when it's impossible to find an available CPA is a selfish attitude that shows they don't care about their clients.
PROSStandard features that all bookkeeping apps have. Syncs my bank transactions to the app. Saves time.
CONSService. I paid more only to have a human backed bookkeeping service to file my taxes. But it didn't happen.
Vendor Response
Thank you Arsen for sharing your experience with us. We sincerely regret to hear that this has been your experience with us, as we aim to provide accurate and open communications with our clients. A member of our Client Success Team has reached out to discuss your concerns, and we have passed this review to our Bench Tax team for further review.
Replied March 2022
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2023
Bench Service has drastically deteriorated
Their service level has gone down substantially. We have used them for years, but this year its been absolutely horrible.
PROScost, ease of use, connection to other platforms
CONSonly cash basis accounting. They do not do accrual. Their service for anything like updating balance sheets with loans, etc is awful. Getting in touch with them via email or phone is next to impossible. It didnt used to be that way.
Vendor Response
Hello! Thank you so much for bringing this to our attention. We regret to hear that this has been your experience with us, and would like to make things right. Please email us at client.care@bench.co so we can assist you!
Replied October 2023
Joshua
Hospitality, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Bench is Amazing
Bench is amazing. As a small business owner I was spending too much time categorizing expenses and correctly documenting items for the P&L or balance statement. Bench offers such an amazing service and any time I had a question or issue my Bench specialist was right there. I would highly recommend Bench to anyone who needs bookkeeping services (and their tax team is amazing as well). Couple all of that with their service team's (big shout out to [SENSITIVE CONTENT HIDDEN]) genuine care for you and your company and you have kind of a no brainer.
PROSThe platform is intuitive and easy to use. You speak directly with the individual managing your account, which is nice for continuity. Any discrepancies are easily adjusted or annotated. It exports to multiple file types for integration with other platforms. It links with your accounts so you don't have to manually input everything. AND THEIR TEAM ACTUALLY CARES ABOUT YOU, which is a breath of fresh air.
CONSSometimes there are functionality issues with linked accounts, but usually it is because of the security protocols of the bank or account.
Vendor Response
Wow! Thank you so much, Joshua. We are absolutely thrilled to hear about your experience. We're excited to keep providing the support you need so you can continue to grow your business!
Replied March 2021
Luisa
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Accounting for Startups
We transitioned from a traditional outsourced bookkeeper to Bench and love the ability to go in and view our reports quick and easy. The team is also much quicker to finish month end reports and responds quickly.
CONSThe onboarding process was a bit difficult. We had to adjust our expense categories to match. We would like to use the accrual accounting adjustment but haven't been able to get help with this yet.
Reason for choosing Bench
Price and functionality
Reasons for switching to Bench
The bookkeeper we used no longer met our needs as a growing startup.
Vendor Response
Wow! We're absolutely thrilled to hear that we have been able to give you peace of mind, knowing that your bookkeeping is in great hands! It's also amazing to hear that your team has been professional, friendly and knowledgable. Thank you for sharing and for being with us, Luisa!
Replied December 2021
Patricia
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Excellent Solution for Tracking Business Expenses
Bench has set my mind at ease that all of my business costs and expenditures are being accounted for successfully and tracked.
PROSVery easy to use . This product has been very useful for me to track all business expenses and have all of the required audits of my accounts while also producing annual earnings reports. Very professional.
CONSIt would be nice if the system was able to read the memos for checks written to determine the purpose for the expenditure rather than the business owner having to review each check and identify its purpose for the business.
Anonymous
1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
The Back Pocket Tool That Solved My Bookkeeping Blindspot
Overall, I find Bench.co to be an accessible, easy-to-use, game-changing bookkeeping tool and resource for entrepreneurs & SMEs. The team is efficient, friendly, patient, and thorough (even when I had an adverse reaction to tackling my stuck-point when it comes to bookkeeping and I managed to even annoy myself I was treated kindly, a currency I don't take lightly, especially this year). I even got a goodie from a referral. It felt awesome to be rewarded!
PROSWe all know that transitioning from the "idea" stage of a side gig to a real independent consultancy can be tricky. Without the right mentorship or support for small businesses, many are under the impression they don't need a bookkeeper. If I had known then what I know now, it could have saved me thousands of dollars and time which is priceless to time-scarce bootstrappers with multiple streams of income. I also like that Bench.co works closely with FreshBooks so when I need help I hear from both teams when needed. It's not just the AI in software, it's the EQ and human relationships that make it all come together. Bench.com are definitely real humans which I loved!
CONSA real struggle bootstrappers have is time. Therefore, it was a near emotional crisis to embrace I had to go into my documents like a surgeon to know every weird detail of each expense which is time-consuming as the names may slightly differ from the actual purchase.
Vendor Response
Thank you so much for sharing your experience! We really appreciate it.
Replied November 2020
Daniel
Consumer Goods, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
AMT Bench Review
Bench allows us to accurately forecast our cashflow with ease.
PROSRight from the beginning Bench made everything extremely easy. My bookeeping is now completely hands-off. Our bookkeeper is always very easy to reach if we have questions and learned our business practices extremely fast.
CONSI wish I could combined the income statement and other reports to stretch over different years. For instance, if we could view December 2020 and January 2021 in one report instead of having to do the math that would be fantastic.
Reason for choosing Bench
Bench is much easier to use than quickbooks.
Davis
Verified reviewer
Restaurants, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2023
Worst Service
We hired Bench to do some simple bank statement sync entries for the previous 6 months. They charged my credit card 1 day after signing the agreement. They never did a single entry when I say a single entry not 1.I call and talk to [sensitive content hidden] and he says they need documentation from my merchant account to begin work. I am like dude all i need is my bank account entries mapped to the chart of accounts. He says they can't start without the merchant documentation.I tell him since they haven't started please issue a refund and I will get the work done somewhere else.Now, I get directed to [sensitive content hidden] (Client Success team) about the refund on [sensitive content hidden] . She responds on [sensitive content hidden] . Sorry I was out sick . Here is her response to my refund request: To answer your question "Have I refunded the account" , there has been no refunds processed. The reason this has occurred is Bench is a stand-ready service (similar to Netflix). What that means is we do not process refunds for previous months of service; whether you have used the service or not.NEEDLESS TO SAY I AM IN THE PROCESS OF DISPUTING WITH THE CREDIT CARD COMPANY NOW THE $1200 THEY CHARGED ME!!!DON'T GET SCAMMED BY THIS COMPANY.
PROSI don't like anything about bench. I can't say it enough time they are horrible
CONSThis place is a COMPLETE RIP OFF. I hope potential customers check these reviews before purchasing from them
Reasons for switching to Bench
They performed the work requested in 1 week. I waited 3 months and nothing from BENCH
Vendor Response
Hi Davis. Thank you for sharing your experience with us. We're concerned to hear about some of your frustrations and would love the opportunity to connect with you to discuss this further. We have passed this review to the Client Success team for further review.
Replied October 2023
Jose
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Family
Like family
PROSThe all ways there when I need them.Ever time I asked a question one day later I had a answer
CONSWhen I was doing my taxes with bench they were on a separate platform
Vendor Response
Hi Jose, Thank you for the wonderful review! We are so glad to hear that your team is always there when you need it! Additionally, we want to let you know that moving forward, Bench Tax will be brought in-house, which means your taxes will be done on the same platform!
Replied May 2023
Kirk
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
It's like having a personal bookkeeper at a much lower cost.
We save a considerable amount of money over brick-and-mortar services and save a huge amount of time by not trying to do this ourselves with Quick Books or similar software.
PROSValue. They provide services like a personal bookkeeping company. Very helpful and quick response.
CONSNothing comes to mind. We've been very happy with it.
Jocelyn
Design, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Bench Makes Running a Small Company a Breeze!
Bench has made accounting for our small business so simple. I struggled with other software that had clunky user interfaces (Quickbooks) and a steep learning curve, I needed something that could ensure that my business accounting would be accurate and up to date without it eating all of my time. Our Bench bookkeepers have all been wonderful - they're fast to respond, give good information and work really well with our accountant. Taxes were a breeze this year after a full year with Bench! I have recommend them to other small business owners and urge you to try them out. You'll wonder what you ever did without them.
PROSBench makes work simple. The interface is very user friendly and instinctive, reports are clear and accurate. Our accountant can log in easily and the customer service is stellar.
CONSThere is literally nothing I don't like about Bench.