Bench vs Blackbaud Financial Edge NXT

Bench has 236 reviews and a rating of 4.78 / 5 vs Blackbaud Financial Edge NXT which has 152 reviews and a rating of 4.25 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.78 / 5 (236)

4.25 / 5 (152)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

May 26, 2021

March 31, 2021

Pros/Cons

  • Pros

  • I love that I don't ever have to worry about saving receipts & it has taught me to even be more organized!

  • Bench is an amazing product that is in the cloud. I love that i can access my books from anywhere on the go and get a snapshot of how the company is doing week to week.

  • Cons

  • It's a little expensive for a one-person office, so I wish there were more tiers in pricing. But I like the product and will continue to use it, and understand that it costs money for a good product.

  • I would like to have a little more interaction as to tax planning. I understand that it doesnt necessarily fall under bookkeeping. But I would like to be able to have some sort of review.

  • Pros

  • I love the fact that I can easily extract data. I also like that I can setup account restrictions and distributions to make sure data is correct and accurate, not to mention it saves time!

  • Easy to use Wide range of training available Excellent customer support

  • Cons

  • It's really expensive. And requests for customization are hard to get through. But it's overall so easy to use that we can live with the small tweaks for now.

  • Very expensive. Annual cost has gotten to the point where it almost matches what it would cost us to implement another software suite entirely.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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9 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos