Bench vs Expensify

RATING:

4.5

(305)

Bench has 305 reviews and a rating of 4.54 / 5 stars vs Expensify which has 1087 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (305)
4.4 (1087)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 10, 2024
June 18, 2024
Pros/Cons
  • Pros

  • I really enjoy the ease of use of the software and the communication with the team members, specifically [SENSITIVE CONTENT HIDDEN.
  • I know that there is a TEAM supporting me, while I still know the name of my main contact person. The platform is easy to use and aesthetically pleasing.
  • Cons

  • Not all of my business accounts can be connected via feed (ie intuit payroll), which requires a drag and drop upload each month.
  • When I confirm those purchases it is usually 30+ transactions and at that point I don't even remember all of them so it takes a while for me to locate receipts. I really dislike that too.
Read all user reviews
  • Pros

  • There are a lot of pros to Expensify. Their customer service is amazing, always responding quickly and answering my questions in a very understandable manner.
  • This is a great tool to capture your expenses. The interface is super easy to use--just taking a picture of a receipt and letting the tool fill in the necessary information.
  • Cons

  • It is confusing because they use a lot of icons. Makes it hard to realize what is what at first.
  • Last night Expensify sent a political spam email to all our employees. Unprofessional and abusive use of customer data.
Read all user reviews
Pricing Range
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Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos