Bench vs Adaptive Planning

Bench has 230 reviews and a rating of 4.77 / 5 vs Adaptive Planning which has 171 reviews and a rating of 4.49 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (230)

4.49 / 5 (171)

Ease-of-Use

5.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 4, 2021

February 2, 2021

Pros/Cons

  • Pros

  • I love that I don't ever have to worry about saving receipts & it has taught me to even be more organized!

  • Bench is an amazing product that is in the cloud. I love that i can access my books from anywhere on the go and get a snapshot of how the company is doing week to week.

  • Cons

  • It's a little expensive for a one-person office, so I wish there were more tiers in pricing. But I like the product and will continue to use it, and understand that it costs money for a good product.

  • I would like to have a little more interaction as to tax planning. I understand that it doesnt necessarily fall under bookkeeping. But I would like to be able to have some sort of review.

  • Pros

  • I loved the user experience as a whole. The interface feels very modern and as easy to use.

  • I like how it is easy to use and that they thought of the things that we really need to do our job. It looks good and works.

  • Cons

  • They have an excel add in you can use and I love it. I allows you to use excel to pull data from the system and make your own reports. However, there are sometimes glitches so that's annoying.

  • Little bit of a learning curve but once you get it, you got it! It's fairly difficult to get set up and get it going but when that's done, it's easy.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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3 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos