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Bench vs Motivosity

Bench vs Motivosity

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Overall Rating
4.5 (307)
4.8 (1066)
Ease-of-Use
4.6 / 5
4.8 / 5
Value for Money
4.3 / 5
4.7 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
September 16, 2024
November 7, 2024
Pros/Cons
  • Pros

  • Its the greatest feeling having the task of keeping my books off of my shoulders. They make the whole process so easy and the pricing is very fair.
  • The absolute best part is having a team of bookkeepers who know what they're doing, who take care of it all for me. They reach out if there are questions, and I can check in anytime I like.
  • I love everything about BENCH. The ease of reading the reports each month and having them at my fingertips to being about to chat with our bookkeeper about any and all things.
  • Cons

  • When I confirm those purchases it is usually 30+ transactions and at that point I don't even remember all of them so it takes a while for me to locate receipts. I really dislike that too.
  • I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP loan program. I found them shockingly incompetent.
  • The Status tab points the blame on us, but we have always provided responses in a timely manner, within 24 hours.
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  • Pros

  • Really like that this platform is a great way to promote two way communication. Mobile version is awesome.
  • They are motivated when other staff see what they have been recognized for as well. The sense of community where people can "cheer each other on" has had a positive impact.
  • I also love that the money received can be redeemed for amazing gift cards. Whether you want food, retail, or just a standard gift card, you have that option.
  • Cons

  • I have found that people have submitted nominations, but we were unaware of these nominations because there is no alert system.
  • We only get $5, and if we do not give out that $ we loose it at the end of the month.
  • We have had a couple of missed Anniversaries that weren't acknowledged on the platform- not sure if internal issue or Motivosity. Can't think of anything I don't like.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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1 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos