1 million+ businesses helped. Get advice
Get Free Advice
Bench vs SuiteDash
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.3 / 5
4.9 / 5
Customer Support
4.5 / 5
4.8 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
March 10, 2025
February 18, 2025
Pros/Cons
Pros
- Its the greatest feeling having the task of keeping my books off of my shoulders. They make the whole process so easy and the pricing is very fair.
- The absolute best part is having a team of bookkeepers who know what they're doing, who take care of it all for me. They reach out if there are questions, and I can check in anytime I like.
- I love everything about BENCH. The ease of reading the reports each month and having them at my fingertips to being about to chat with our bookkeeper about any and all things.
Cons
- When I confirm those purchases it is usually 30+ transactions and at that point I don't even remember all of them so it takes a while for me to locate receipts. I really dislike that too.
- I had Bench do a full year of bookkeeping for my company and consulted them on aspects of the PPP loan program. I found them shockingly incompetent.
- The Status tab points the blame on us, but we have always provided responses in a timely manner, within 24 hours.
Pros
- It even intergrates with Accounting software like Quickbooks online, which is awesome. This has really simplified the onboarding for me as I am a Solopreneur.
- Overall a great CRM + Billing + Project Managemet + Client Portal. High quality product with excellent customer support and an impressive roadmap.
- SuiteDash is not only an excellent provider of a superior All-In-One business portal. They are also an exceptional provider of essential and continuing thoughtful customer support.
Cons
- I find that it's not intuitive enough to call some functions in the app and that leaves us to frustration and frustration leave us to abandon the app.
- Our biggest problem was keeping track of customer communications. Between email, text, slack to name but a few channels it was a mess.
- It was a little frustrating at first to figure where to get started because I had no prior experience with CRM management system. So a few months later, I spent an entire weekend completing the setup.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
