Bench vs WildApricot

RATING:

4.5

(304)

Bench has 304 reviews and a rating of 4.54 / 5 stars vs WildApricot which has 543 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (304)
4.5 (543)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 22, 2024
May 10, 2024
Pros/Cons
  • Pros

  • I really enjoy the ease of use of the software and the communication with the team members, specifically [SENSITIVE CONTENT HIDDEN.
  • I know that there is a TEAM supporting me, while I still know the name of my main contact person. The platform is easy to use and aesthetically pleasing.
  • Cons

  • Not all of my business accounts can be connected via feed (ie intuit payroll), which requires a drag and drop upload each month.
  • When I confirm those purchases it is usually 30+ transactions and at that point I don't even remember all of them so it takes a while for me to locate receipts. I really dislike that too.
Read all user reviews
  • Pros

  • Also critical was event management and integration with membership, since the organization's main publicity and fundraising activity is a large bike ride. Web site integration was also attractive.
  • Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.
  • Cons

  • The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
  • It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos