BILL
About BILL
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Most Helpful Reviews for BILL
1 - 5 of 473 Reviews
Annalese
11 - 50 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed January 2023
Great Platform For Electronic Payments
Jennifer
Verified reviewer
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Bill.com is THE BEST software for managing accounts payable!
No mailing invoices/checks! The software prints the first page of the invoice on the bottom two stubs of the check. You can also pay your vendors electronically with a simple invite email AND the system emails your vendors to let them know payment is on the way!
PROSI started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)
CONSNo cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.
Vendor Response
Jennifer, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :)
Replied November 2022
Cheryl
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
A Bit Pricey
I was not very happy. It was a bit overpriced and they were not receptive at all in helping me or negotiating.
PROSThis product was easy to use and utilize.
CONSThe pricing was the thing I liked least. The product seemed pretty high for the volume we did. We changed to melio. I also had to provide an accountants dashboard at $50 a month for my clients to get their product. Their product was still usually 70-80 a month. We switched to melio and pay less than $20 a month.
Reason for choosing BILL
I heard good things from others. Also I received payments from others through them.
Vendor Response
Cheryl, we're sorry to hear about this experience, and we'd love to help. Do not hesitate to contact our team and follow this path: Log into your BILL account, navigate to Support (lower left-hand corner) then type in your question in the bot that will appear in the lower right-hand corner. Please select contact support. Thank you!
Replied February 2023
Pavan
Accounting, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2023
Simplified process for Invoice processing and payment application
Overall I would say it was a Good experience. I would recommend BILL to anyone who are looking to simplify their AP and AR process and even if you are looking BILL as a payment method to your vendors or receive payments from your customers. But if you are looking BILL as a Accounting or reporting software, then I would definitely recommend you to go with other softwares.
PROSWe use multiple softwares to provide end to end accounting for clients. The best part about bill is its easy to integrate with other softwares. BILL creates easy to use invoices for our customers and also processing of vendor invoices is simple as most of the data is captured by IVA. The best part in BILL is payment processing as there are multiple methods to make payments and also charges for each payment is very less. We can initiate single payment for multiple invoices. We can even schedule the payment for vendors in BILL.
CONSReporting is not as expected in BILL. We need to modify each and every data to get the required Excel. They need to even take care of designing of reports as the reports will not come with their own design and we need to do everything. Invoice creation templates are most common and we can't see any design there. They need to work Mork on design and Reporting part.
Vendor Response
Thank you for your 4-star review, Pavan! We appreciate hearing that our BILL software is integrating well with other programs for you. We're glad to hear that invoicing for vendors and customers is easy to use and that making payments has been simplified. We apologize for any frustrations you have experienced with our reporting system and design. We will pass your feedback on to the appropriate team. If you have any questions or concerns, please feel free to reach out to our customer support. You can find more information on our website: https://help.bill.com/hc/en-us. Thank you!
Replied October 2023
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2023
Billing and invoicing solution
It's the perfect match for managing the invoicing, getting paid faster and translating all this documentation to natively integrate it with the accounting program.
CONSThe pricing that is user based and not account based which makes it quite expensive if more than one person has to use it
Vendor Response
Thank you for your valuable feedback on our software! We appreciate hearing that it is a perfect match for managing invoicing, getting paid faster, and integrating with your accounting software. We also appreciate your concern about the cost, and we will pass that on to our marketing team. Thank you again for your feedback!
Replied November 2023