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Frontrunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
What is Bill.com?
Bill.com is a cloud-based accounting solution specializing in billing and invoicing. With Bill.com, users can receive payments from clients, pay vendors and contractors and handle financial reporting.
Bill.com includes an accounts accounts payable module, where users can be invoiced electronically, or they can use drag-and-drop functionality to manually enter bills. Then, invoices may be sent to team members for review. Different payment methods, including ACH payments and paper checks, are available.
The solution also includes an accounts receivable module, which can send customers automated electronic invoices and reminders. As with the accounts payable module, users can choose the method by which they would like to receive payments: via ePayment, ACH, credi... read more
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User Review Highlights
4.12
392 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"In my opinion, this is perfect for companies who contract independent contract workers."
"I like the notifications received when invoices are received and later when money is expected and then deposited into your account."
"Once you get the hang of the program, it's pretty straightforward. Nice having everything in one place rather than scattered between many different programs."
"At one point, we were unable to send a certain zero dollar invoice which was frustratign because even though it had no monetary or collections effect, it interrupted out logging process."
"We had to cut down on our users in the app because of the cost."
"There is always an annoying issue with bill.com."
Read user reviews
Which features does Bill.com offer?
Top Bill.com features and user ratings for each are:
Payment Processing
Invoice History
Billing Portal
Approval Process Control
Duplicate Payment Alert
Contact Database
Online Payments
Online Invoicing
Invoice Processing
Time & Expense Tracking
Debit/Credit Card Processing
Accounts Payable
Billing & Invoicing
Accounts Receivable
This data is sourced from real user reviews, to provide you with unbiased context from people who actually use Bill.com.
Other Top Recommended Accounting Software
How easy is Bill.com to use and deploy?
Bill.com supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.
4.12/5 out of 392 Reviews
Showing 1 - 5 of 392 reviews
Natalie
Company size: 11 - 50 employees
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2021
Easy but lacks Customer Service
Jennifer
Verified reviewer
Company size: 501-1,000 employees
Industry: Real Estate
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2018
Bill.com is THE BEST software for managing accounts payable!
No mailing invoices/checks! The software prints the first page of the invoice on the bottom two stubs of the check. You can also pay your vendors electronically with a simple invite email AND the system emails your vendors to let them know payment is on the way!
Pros
I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)
Cons
No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.
Serguei
Company size: 51-200 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2020
Great Accounts Payable Software
Overall, great software for managing accounts payable. There are all kinds of dashboards where you can see the status of your payables on one screen which is convenient. Also, the reporting features are great. Very easy to pay company bills. Would definitely recommend to small/midsize business.
Pros
This is a great solution for processing accounts payable in a small/mid-size business. Bill.com has approval workflows which makes it easy to control your payables and avoid fraud. It is super easy to pay bills with a few clicks. The company takes care of all check mailing and ACH processing. Also, vendors can see the status of their payment easily which is convenient and saves you time answering payment status requests from vendors.
Cons
The company recently implemented a new interface which is confusing at times. Also, now screens load very slowly with the new features that they implemented. Also, there is no option to switch back to the old interface which I prefer.
Reasons for choosing Bill.com
I've had prior experience using Bill.com and enjoyed using it.
Hilary
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2022
Very happy so far!
Pros
Easy tool to use in tracking, creating and sending invoices and payments.
Cons
All good so far! Excellent for small business.
Hafiz
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
June 2022
Probably the worst payment processing platform
I can describe it in one-word, its called sh*t!
Pros
You can process payments within the same country easily.
Cons
- They have separate Bill.com accounts for each country. Meaning that you will need to create separate accounts in order to receive the payment in Canada and US. A lot of Canadians have cross border US bank accounts, which are not supported here. You will be charged wire-transfer fee when you are receiving the payments to your Canadian accounts. Basically, the sender will be charged a fee and also the receiver will be charged with wire-transfer fee. If you love paying the fees, then this might be a great product for you. Otherwise, use Veem.com, I have been using their services for 3 years, never had any issues. I wish that my current employer was using Veem as well.
