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BILL Accounts Payable & Receivable vs Fiserv
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
3.8 / 5
Value for Money
3.9 / 5
2.8 / 5
Customer Support
3.8 / 5
3.2 / 5
Functionality
4.1 / 5
3.7 / 5
Last Review Written
March 17, 2025
January 26, 2025
Pros/Cons
Pros
- Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.
- My experience has been great. They eagerly accept user feedback and seem to want to improve, but I think they are doing great already.
- I love seeing exactly when an expense report is going to be reimbursed and I love receiving notifications when a payment has been scheduled and when a payment is processing to hit my bank account.
Cons
- I had problems reaching customer service when there was a problem and it wasn't always clear when there was a problem was it coming from my end or from the customer end.
- At one point, we were unable to send a certain zero dollar invoice which was frustratign because even though it had no monetary or collections effect, it interrupted out logging process.
- I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years.
Pros
- Overall I like Fiserv's system that we are using. I think it has a lot of great features and the navigation and easy of use are great.
- Its great way for our service techs to collect over the phone. I also like how easy it is to find past transactions; you will never lose track of payments.
- Overall good experience, they're responsive if you have any questions or need anything.
Cons
- When printers mess up it's sometimes a pain to track down a receipt to print it for the customer once the window has been closed.
- I will not do business with a company that doesn't operate with both hands on the table. I was then told that i would not be refunded since i was cancelling my account.
- It's also a hassle when a password is forgotten as only an administrator can reset a user's password.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
