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BILL Accounts Payable & Receivable vs Invoice2go

BILL Accounts Payable & Receivable vs Invoice2go

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Overall Rating
4.2 (535)
4.3 (258)
Ease-of-Use
4.2 / 5
4.4 / 5
Value for Money
3.9 / 5
4 / 5
Customer Support
3.8 / 5
4.2 / 5
Functionality
4.1 / 5
4.2 / 5
Last Review Written
March 17, 2025
March 5, 2025
Pros/Cons
  • Pros

  • Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.
  • My experience has been great. They eagerly accept user feedback and seem to want to improve, but I think they are doing great already.
  • I love seeing exactly when an expense report is going to be reimbursed and I love receiving notifications when a payment has been scheduled and when a payment is processing to hit my bank account.
  • Cons

  • I had problems reaching customer service when there was a problem and it wasn't always clear when there was a problem was it coming from my end or from the customer end.
  • At one point, we were unable to send a certain zero dollar invoice which was frustratign because even though it had no monetary or collections effect, it interrupted out logging process.
  • I feel things started getting worse around the time they went public, but that could be a coincidence. Pricing has gone up considerably in recent years.
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  • Pros

  • We were very hopeful that this would be a great overall solution for our invoice and billing.
  • I like the simplicity, the ability to customize and their customer service is very responsive.
  • Invoice2Go has a lot of beautiful invoice templates, and a good amount of ways to customize those templates to your liking to great something to be proud of.
  • Cons

  • The cost of this software and the poor communication of the staff. We are really busy as everyone and when the software renewed it had jumped in price.
  • Tough to update and make changes to clients creates multiple entries not templates to work off of. Arrangement of past invoices seems odd.
  • There is no Financial year options, and rather than just show your report when you run it, it tries to send it via email.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos