Blackbaud Financial Edge NXT vs Replicon

Blackbaud Financial Edge NXT has 152 reviews and a rating of 4.25 / 5 vs Replicon which has 404 reviews and a rating of 4.53 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.25 / 5 (152)

4.53 / 5 (404)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 31, 2021

April 12, 2021

Pros/Cons

  • Pros

  • I love the fact that I can easily extract data. I also like that I can setup account restrictions and distributions to make sure data is correct and accurate, not to mention it saves time!

  • Easy to use Wide range of training available Excellent customer support

  • Cons

  • It's really expensive. And requests for customization are hard to get through. But it's overall so easy to use that we can live with the small tweaks for now.

  • Very expensive. Annual cost has gotten to the point where it almost matches what it would cost us to implement another software suite entirely.

  • Pros

  • The product is easy to learn and use. Good value

  • It is very flexible and the support team is very patient and amazing. The product is very thorough - and there are many aspects that we do not use.

  • Cons

  • Report creation is not hard once you get the hang of it, but it takes a little messing around the first time you attempt to create a custom report. Once done, however, it is very useful.

  • While customer service can be good sometimes with responding to inquiries, getting a complete and accurate response can be hard to see in a response at times when we can't find the answers online.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos