Is BlackLine right for your business?

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best for

  • Accounting
  • Best For Most Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is BlackLine?

Blackline accounting process automation is a cloud-based solution, which assists medium to large-sized businesses with account reconciliation, transaction matching and journal entry management. Its key features include intercompany processing, approval workflows, open item tracking, audit trails and regulatory compliance. The application allows accountants to manage multiple transactions, track exceptions and generate custom reports. It helps users record transactions in the general ledger, monitor balances and post entries. With its task management feature, managers can provide role-based access to employees, assign jobs and measure progress. Blackline accounting process automation integrates with third-party platforms such as SAP, Oracle Netsuite, Microso... read more

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Blackline journal management screenshot
Blackline journal management screenshot
Blackline transaction matching screenshot
Blackline transaction matching screenshot
Blackline account reconciliations screenshot
Blackline account reconciliations screenshot
Blackline journal posting screenshot
Blackline journal posting screenshot
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User Review Highlights

4.38

13 Reviews

5
6
4
6
3
1
2
0
1
0
4

Ease-of-use

out of 5
4

Customer Support

out of 5
4

Value for money

out of 5
4

Functionality

out of 5
  • icon"There are lots of functionality to help with things like Journal Entries, and reconciliations and lots of automation processes."
  • icon"From Account reconciliation, to matching, and bank reconciliation...I loved this software the more I used it. I even tried to find an open position to work for them."
  • icon"Great product overall with a lot of features and available room for customization. Offers great workflow management on top of the automation features."
  • icon"It's not intuitive to click on cancel if you want to exit after making a change."

Read user reviews

Which features does BlackLine offer?

Core features:

Account ReconciliationAccounts PayableAccounts ReceivableAlerts/NotificationsAudit TrailBank ReconciliationBilling & InvoicingBudgeting/ForecastingCash Flow ManagementCash ManagementShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is BlackLine to use and deploy?

BlackLine supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about BlackLine

4.38/5 out of 13 Reviews

Showing 1 - 5 of 13 reviews

User Profile

Balázs

Verified reviewer

Company size: 10,000+ employees

Industry: Mining & Metals

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2019

Good tool for account reconciliation in a GBS center

We started using it to replace our old client-server based software to support the month-end GL reconciliation process for various entities in our global company.

Pros

Due to the cloud technology it is available from anywhere. It could be really useful if you should manage GL reconciliation for many entities with different ERPs (it was our case) Easy to use interfaces, very good support. Can support the internal or external audit procedure and can reduce its cost. Auto-certification is sophisticated with several customization possibilities.

Cons

The implementation was a bit longer than expected (it was also because of our internal resources). With our current setup line level info cannot be loaded, so Excel sheets - as attachments - are remained after go live.

KEELY

Company size: 201-500 employees

Industry: Package/Freight Delivery

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2020

Once you have it, you won't want to be without it

I don't have a single bad thing to say about this software. The company I work for now doesn't have it, and I really wish we did. I miss it every day! It is a great month end tool. Nothing better in my opinion. For corporations looking to get a better understanding of your account balances - this was wonderful. Asking and waiting for information was a thing of the past, when all you had to do is log in and pull up an account to see it's balance and supporting detail.

Pros

I LOVE this software. As an accountant, there is no better tool at month end to get your accounts reconciled. Account Reconciliation becomes a breeze, and It makes those dreaded audits not so horrible. Everything is neatly tucked into a software, where the auditors can be set free (in their own approved audit login of course). From Account reconciliation, to matching, and bank reconciliation...I loved this software the more I used it. I even tried to find an open position to work for them!

Cons

When you get started, its like anything, you learn how it all works. In the beginning the only con for me was the level of help (this was back when this software started). But now there are so many online tools to help you with any questions you may have. And their customer service is great and helpful. Super easy to submit a ticket for an issue, and response time was great.

Renata

Company size: 1,001-5,000 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Functionality

out of 5

April 2020

Much to improve

Pros

I use this in monthly accounts reconciliations. Great tool for store data and for making the summary of balances in accounts.

Cons

There is too many fields to fill, many not needed options. When users have many accounts assigned Blackline is realy slowly.

Kelsi

Company size: 5,001-10,000 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

March 2022

I hope there is a better reconciliation software out there

We had an awful implementation, so i'm sure I'm a bit biased. The Blackline team was not responsive and it took much longer than it should have to implement. There is also not very good customer service options, so any issues that we have are not fixed in sufficient time.

Pros

It allows for uploadable data and syncs with our bank and Intacct.

Cons

This is the clunkiest software I've ever used. It's not really intuitive and seems like it's dated back from the 90s. It does the job, but I feel like they should really focus on their user interface.

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

August 2018

Blackline Integration with Data Management Software such as SAP

Since SAP has been integrated with BlackLine, reconciliations every day+5 of the month end processes are a lot easier. Variances and discrepancies are easily dealt with. Blackline has only been limited to its functions as well as the real-time processing of data.

Pros

It is a web-based application for performing account balances reconciliation which can be easily integrated with other financial software such as SAP.

Cons

The software is limited to reconciliations and intercompany transactions wherein the vast majority of software are investing on in-memory capacity and cloud for more flexible transactions.

Showing 1 - 5 of 13 reviews
BlackLine

BlackLine

4.38/5 out of 13 reviews