KPMG Spark vs Brightpearl

KPMG Spark has 103 reviews and a rating of 4.53 / 5 stars vs Brightpearl which has 147 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.53 / 5 (103)
4.36 / 5 (147)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 17, 2021
July 8, 2021
Pros/Cons
  • Pros

  • KMPG has been extremely helpful with their Bookly service. I love the ability to text them a question through my phone and get a detailed answer back quickly.
  • I like that I can know at any time how my business is doing. Everything is updated in real time and very easy to use.
  • Cons

  • I have all the emails to corroborate this story and ultimately, I had to go to my credit card company which disputed the charges and refunded my money.
  • Sometimes my accounts don't sync and sometimes recurring charges end up in the wrong places.
  • Pros

  • Stock control is the most impactful and helpful.
  • It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements.
  • Cons

  • Brightpearl charges a hefty price (more than $10K) for onboarding data, setup and training and both are disappointing. Data migration is complex because Brightpearl keeps its data in an uncommon way.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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