KPMG Spark vs Quickbooks Online

KPMG Spark has 103 reviews and a rating of 4.53 / 5 vs Quickbooks Online which has 4236 reviews and a rating of 4.27 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.53 / 5 (103)

4.27 / 5 (4,236)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 16, 2021

April 6, 2021

Pros/Cons

  • Pros

  • It's so easy to use and I love that we text back and forth!

  • I love that it syncs with my bank and on a weekly and monthly basis I know exactly what went on with my revenue. This allows me time to work on my business and not in it all the time.

  • Cons

  • The software needs some trainings to use perfectly. It is a bit complicated. But on the other hand it's very functional.

  • I think it's more personal, but I do wish they would send me a text or an email when they ask me questions...otherwise I guess I need to just get into the habit of checking it more habitually!

  • Pros

  • This program has been easy to learn and saves me a ton of time. It is very organized and gets me paid faster with customers. Great program!

  • I love the ease of use of this program. I also really appreciate that I can pay most of my taxes by pressing a simple button. Their customer service is exceptional most of the time.

  • Cons

  • Some things still need a bit of development, like their banking integrations, these are sometimes troublesome to set up, but the support via online chat helps with that pretty quick.

  • It's not particularly intuitive and although the customer support is good it's not particularly easy to set up and use

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos