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Frontrunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
What is botkeeper?
botkeeper is a bookkeeping service built with machine learning and artificial intelligence (AI). It can integrate with popular accounting software like Quickbooks Online and can pull data from bank platforms and other sources. All transactions are automated and verified with botkeeper's team of experienced accountants. botkeeper can be accessed on mobile devices.
Other features include real-time dashboards and reporting, helpful insights, financial statements, payroll, invoicing, account reconciliation, plus more.
botkeeper is available on a monthly subscription basis and support is available via documentation, phone, email, and online help desk.
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User Review Highlights
4.38
60 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"They spend time figuring out answers to all my questions. Changes are made quickly and with great communication."
"So I love that I can white label the platform while having a dedicated team of accountants assigned to my clients."
"Botkeeper is easy to use and the dashboard is very helpful."
"It was very difficult to know who was in charge of my account and what were the next steps. Once that was figured out it worked really well."
"Response times were slow. Struggled to get anyone to answer basic questions about my SLA, bill, contract, etc."
"Hard to navigate the software, there are too many components to discern."
Read user reviews
How much does botkeeper cost?
Botkeeper pricing is based on the number of transactions in per month.
Starting price
$99.00 per month
Free trial
Available
Free version
Not Available
Which features does botkeeper offer?
Core features:
Accounts PayableAccounts ReceivableBank ReconciliationBilling & InvoicingCash ManagementCollections ManagementExpense TrackingFinancial ReportingFixed Asset ManagementGeneral LedgerShow more features +
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How easy is botkeeper to use and deploy?
botkeeper supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.
4.38/5 out of 60 Reviews
Showing 1 - 5 of 60 reviews

Chris
Verified reviewer
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Using Botkeeper from its Early Days at Kinnami Software, a Seed-Stage Startup
Botkeeper absolves Kinnami from the drudgery and hassle of book keeping. Basically, all I have to do is ensure the receipts are there, and then all book keeping is handled. This makes filing the annual tax returns less painful as Botkeeper already has all the information the accounting firm needs to create the tax return. At Kinnam, we do not have nor want large teams of people to handle administration. Outsourcing book keeping to Botkeeper is a great way to solve part of that problem.
Pros
The best thing about Botkeeper's software is that it is invisible in the sense that it doesn't dictate how you should use it to collect information that it needs, and so it's very easy to fit into your workflow. Historically, Botkeeper had its own Dropbox-style integration, and now it is switching to Google Drive. This means that providing receipts and other information is as simple as putting the digital scan of a receipt into the Google Drive folder. Or if you prefer, you can upload files by hand using the portal. Secondly, their portal provides nice views that show the state of your company's finances.
Cons
Botkeeper is a young company, and so growing pains are painful. The system has undergone several major changes during the 2 years that I've been using it, and those transitions were not completely smooth. However, to date, all problems were successfully resolved and the team really worked to address them, and those problems were rare.

John
Verified reviewer
Company size: 2-10 employees
Industry: Accounting
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
June 2019
Botkeeper
Right now I'm only testing the Botkeeper team on my most important client. They have consistently performed (or outperformed) whenever I had feedback for them. This bodes well for the future when I expect to add at least 5-10 more clients in the future!
Pros
I just hung out the shingle on my new CPA firm, and I want to use a strategic partner like Botkeeper to help me scale. So I love that I can white label the platform while having a dedicated team of accountants assigned to my clients.
Cons
I feel like their portal still has room for improvement even after their recent upgrade. One of the worst problems was the difficulty editing the dashboards for your own needs. That was one of the improvements on this last rollout.
Reasons for choosing botkeeper
I was lucky enough to meet the Botkeeper founder Enrico Palmerino. And I wanted to work with a young, scrappy, and hungry competitor. And now that they recently completed a new financing round, I have to say that the future looks bright.
Anonymous
Company size: 11-50 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Mediocre platform; mediocre product; mediocre results
Pros
It's ok-ish if you don't know anything about bookkeeping and you're on a super super tight budget
Cons
Response times were slow Struggled to get anyone to answer basic questions about my SLA, bill, contract, etc. Regular errors on the GL

Sheryl
Verified reviewer
Company size: 2-10 employees
Industry: Entertainment
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2018
Saved me money
I love the management reports and up to date books the most. Also, they respond quickly with anything I need, they are capable with even the most complicated unrecognized revenue reporting, fast, responsive, and nice in their communications. My business is a corporation, and botkeeper has saved us a lot of money.
Pros
I liked their flexibility in working with my Quick Books online - my super complicated - incorporation with employees - setup! I saved over $2000 per month in accounting costs by switching to botkeeper. I'm hoping they don't raise their prices. They are super fast, and able to handle my business accounting which has "unrecognized revenue" calculations to do each month, and everything is in GAAP format "ACCRUAL" based because I was setup to take on investors and sell common stock from an equity crowdfunding fundraise. I would say I love their MANAGEMENT REPORTS! I love being able to look and see everything in one report and I also love that my books are reconciled and up to date nearly daily - so every time I look it is valid data - SO HELPFUL! Also - they take the time to teach me how to do things on my own if I am confused about anything. My old super expensive accountants never did that and they were super slow and it was always a point of pain for me. Botkeeper does everything I don't want to do - and they do it fast and accurately.
Cons
I have no complaints, because they are fast and accurate, and responsive for all of my accounting needs. They are highly capable of even the most complicated bookkeeping - I didn't think they would take on my books but have surpassed my expectations.

John
Verified reviewer
Company size: 1 employee
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Excellent quality and price
My go-to accounting solution based on quality vs pricing.
Pros
Efficiency and accuracy of accounting. Accountants and bots are very responsive.
Cons
Onboarding time but that issue seems to be resolved.
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