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BQE CORE Suite vs Firm360

BQE CORE Suite vs Firm360

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Overall Rating
4.5 (771)
4.7 (142)
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4.5 / 5
4.6 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.4 / 5
4.5 / 5
Last Review Written
October 5, 2024
September 23, 2024
Pros/Cons
  • Pros

  • It makes my report process much cleaner and quicker. The customer service is great and whenever we need any assistance to resolve a issue i am having they come straight to my aide.
  • This software has lot of features and the best part is you can pick and choose the features that best fit your business. Although, Core is feature rich it is amazing how intuitive this software is.
  • Training has been very supportive and useful. Support has been very helpful and quick to respond and follow-up.
  • Cons

  • There is a slight input lag in the software that is a bit annoying.
  • I have been using it only for a limited time, however some of the things that I dislike are its limitations. It's lack of flexibility could cause some minor hiccups in the process.
  • Digital signatures on timesheets. Report specifically by client showing their average days to pay - Using the collections report is too tedious - this should be a canned report.
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  • Pros

  • Love the program, love the team that is always responsive and take feedback into consideration for making their program better.
  • Very happy with this sofware. It is a huge step above what we have used in the past and it is reasonably priced and offers excellent customer support.
  • Firm360 is by far the best solution for accounting and tax practice management. The application is outstanding.
  • Cons

  • Nothing that I've seen yet other than the pain of changing software.
  • One thing that I find I'm missing is the email function to be able to send and reply to emails.
  • The addition of contacts to multiple clients can get messy. You have to know that a contact has been setup in order to access for another client.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos