BQE CORE Suite vs Mango Practice Management
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
3.8 / 5
Value for Money
4.5 / 5
3.9 / 5
Customer Support
4.6 / 5
3.9 / 5
Functionality
4.4 / 5
3.7 / 5
Last Review Written
October 5, 2024
January 27, 2024
Pros/Cons
Pros
- It makes my report process much cleaner and quicker. The customer service is great and whenever we need any assistance to resolve a issue i am having they come straight to my aide.
- This software has lot of features and the best part is you can pick and choose the features that best fit your business. Although, Core is feature rich it is amazing how intuitive this software is.
- Training has been very supportive and useful. Support has been very helpful and quick to respond and follow-up.
Cons
- There is a slight input lag in the software that is a bit annoying.
- I have been using it only for a limited time, however some of the things that I dislike are its limitations. It's lack of flexibility could cause some minor hiccups in the process.
- Digital signatures on timesheets. Report specifically by client showing their average days to pay - Using the collections report is too tedious - this should be a canned report.
Pros
- We appreciate how it flows and accomplishes so much with ease. There is definitely a learning curve, but that is common with any seriously good software.
- They are extremely knowledgeable, quick to help, comprehensive, incredibly patient, and will help you with whatever questions you have, no matter how many times you ask.
- Overall, I feel this has been a great product for us. It is awesome to be able to get files quickly and securely from my clients without using email.
Cons
- Current support for Mango Billing is horrible. It took support 4 months to get back to us about an import error that we experienced at the beginning of tax season.
- You can email, attempt calls, leave messages... they're going to say their working on it but then never tell you what the problem is and why it's taking so long.
- We were 'forced' due to a change in staff to implement before we really wanted to convert - but it would have been foolish to train new staff on OLD ImagineTime and NEW Mango.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2022
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
