Brightpearl

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Ratings & Reviews

Overall Rating

4.35 / 5 (120)

4.39 / 5 (114)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

July 2, 2019

February 20, 2020

Pros/Cons

  • Pros

  • They have a live tech department that can answer questions on the spot, by far their best feature. The price is reasonable. Accounting features didn't work for us, but should for most.

  • Multichannel!!!! BP's full Multichannel support is amazing, and it makes using eBay and Amazon super easy

  • Cons

  • Not cheap. but good value to money compared to other solutions. Can be tricky to set up but the team provide full support.

  • The warehousing side is still a little under developed but this is being worked on No real sell through reporting or reports to help you forecast.

  • Pros

  • What I most like about this software is the easiness to use. It is not difficult at all, very user friendly.

  • Chrome River is a great expense management tool. We use it for personal expenses and visa cards. Users love the easy to use and pretty interface

  • Cons

  • You can customize a lot of rules, but there is a limit to how far you customize it, some functionality is just not there yet, but they are very receptive if you can make a business case for it.

  • I feel like we are constantly running in to little problems or errors. The customer support usually responds quickly, but it's a hassle to have to put in a help ticket for every little thing.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots