Brokermint

RATING:

4.5

(799)

About Brokermint

Cloud-based residential real estate brokerage solution including robust real estate accounting, commission automation, transaction management, and more. Simplify and automate your office to move at the speed of the market. No more manual commission calculations, repetitive data entry, or spreadsheets. Save time and reduce costly errors. Use some or all of Brokermint's modules to accelerate your back office. Integrations include CRMs, MLS, QuickBooks, and Realogy Dash. Access from anywhere with browser or Brokermint app.

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Brokermint Pricing

Pricing is based on number of seats (typically number of agents + office staff) and which plan is utilized. Accounting comes with the Enterprise plan.

Free trial: 

Not Available

Free version: 

Not Available

Agent Ledger

Brokermint Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Brokermint

1 - 5 of 799 Reviews

User Profile

Jeff

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Brokermint are always part of the solutions and never part of the problems.

PROS

Ease of use for all of our agents, even the not so tech friendly. Brokermint has not only given us a web based solution, they have allowed us to go completely paperless. This is huge for a fast growing real estate brokerage. We have a serious injury and wrongful death law firm and a fast growing real estate company. Partnering with Brokermint early on has allowed us to grow our real estate business without sluggish bottlenecks. If swift, accurate and compliant transactions are one of your goals, with the ability to track your agents progress while having timely reporting, then Brokermint is a must have.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2019

Best Features for the Price, Great Customer Service

To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.

PROS

Brokermint mostly works just how you'd expect, which makes it easy for agents to pick up and start using with little training. Customer service is top of the line. My chats were always answered within a couple minutes. Anything requiring a phone call was easily scheduled within a reasonable time. In an emergency, I could always get help right away. As an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and I'd use that to upload a copy of the escrow deposit, bank transfer of escrow to commission, and commission payments. The agent could see these and know when they were paid.

CONS

It has a few quirks. One problem for agents is that you can't save a draft of an e-sign document, then come back and finish it later. It's all or nothing. The biggest for admin is that, if an agent has multiple active transactions and is going to cap mid-transaction on the next closing, commissions don't automatically update to reduce the company split on this closing, and they don't automatically zero the company split on the other active transactions. You have to re-apply the commission plan to them, which causes them to recalculate and recognize that the agent is capping.

Reasons for switching to Brokermint

We switched because our previous product didn't recognize caps on company splits and the reports weren't what we needed. Our agents didn't like it and were asking for a change.

Margie

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed June 2019

Work in Progress

Overall, I give this system 2 stars. Again, I would never use this platform for a high volume coordination. It has the potential to be great however. I have worked out of various platforms, and this is as low as dot loop and paperless pipline.

PROS

I love how easy it is to set up a file. And how quickly it splits and assigns documents.

CONS

I don't like that it doesn't split over 300 pages. Doesn't show the transaction "id/email" to forward documents into the file on header when in the file (you have to go to docs, then select unsorted). I do not like how poorly made the it is to set up a checklist. Very insidious process. Be great if the following items were in the header : Year built, purchase price, transaction id/email, commission amount). I also don't like how you have go back and forth from checklist to unsorted docs, to add new document name and make it applicable/required in order to file the doc. very time consuming. As a TC, I could never use this platform for a high volume.

Reason for choosing Brokermint

The company did not have the knowledge when I joined, so made a poor judgment on their part.

Vendor Response

Hi, Shelly Thanks for the feedback. Your Account Rep has sent you a link for training options. Please book at your earliest convenience, or feel free to reach out to us at Support@brokermint.com

Replied June 2019

Jennifer

Real Estate, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2019

Brokermint Review

My overall experience has been great. When I reach out for help, someone is always there to assist me with whatever I'm working on. They are very responsive which is hard to find.

PROS

I like the ability of being able to send a document to a client within the software without having to open up another program to send the document for signatures. I also like that on the dashboard you can see how much your have sold for a given year. It keep me motivated to hitting my goal.

CONS

It was a little confusing at first but every time I go into Brokermint I learn something new.

Reasons for switching to Brokermint

Admin did because it wasn't compatible anymore with a lot of there systems.

James

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Love BrokerMint

If we could print the BrokerMint forms we would be WAY happier. Overall we are happy.

PROS

Customer Service is VERY easy to reach out to. Software is mostly easy to use.

CONS

No one in the office using a Mac can print any form that was filled out using BrokerMint.

Reason for choosing Brokermint

We did go with BrokerSumo for a few weeks but it was not easy to use and did not allow us to do what we needed to.