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BoldTrail Back Office vs EZOfficeInventory

BoldTrail Back Office vs EZOfficeInventory

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Overall Rating
4.5 (833)
4.6 (1548)
Ease-of-Use
4.3 / 5
4.5 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.5 / 5
4.6 / 5
Functionality
4.2 / 5
4.5 / 5
Last Review Written
November 10, 2024
January 25, 2025
Pros/Cons
  • Pros

  • I love this software because it is easy to use and really great for tracking. I love that it has a pipeline feature and it is very user friendly.
  • We really like the checklist feature and the ability to copy and modify them easily. The ability to see everyone's checklist task through the calendar tab is crucial and much appreciated.
  • I love the ease of setting up my checkpoints customized to how I run my files. I love the record keeping as well.
  • Cons

  • Inability to drag and drop files across different functions the entire program, onboarding portal has no drag and drop feature.
  • If you call a one sided platform, complete, then you have never used their competition. Contact to hold you hostage when they cannot deliver a fully functional program is completely ridiculous.
  • Primarily, I experienced a very frustrating learning curve.
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  • Pros

  • I really love this product and its ease of use. I can keep all documentation together and appreciate the quick customer service when I have questions.
  • I have had a great experience with EZ Office inventory. It is super helpful for our company since our employees are remote and we are sending out a lot of equipment.
  • It definitely makes my life easier and quicker and it allows me to do it at any time which is good. Also the email/response system is great and easy to help you keep track of what you have requested.
  • Cons

  • The fact that you are unable to request a product for longer than one week, which I understand but it is also a struggle constantly having to re-request the same products.
  • My only negative is when I have connection issues with my service. I sometimes have to wait to log info.
  • Had some connectivity issues for a while. My company has two EZOffice instances in use so that can get confusing.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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1 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos