All CAMS DMS Reviews
1-25 of 28 Reviews
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Matthew
Verified reviewer
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
CAMS is a true partner!
CAMS feels like an extension of our team, in that they are helping us solve meaningful problems in a collaborative and timely manner. [sensitive content hidden] is super responsive and always proactively making recommendations on how we can improve our experience.
CONSI wish they were co-located with us so we could further integrate them into our team and product roadmap. As a start-up, we are moving so fast with a lot of ad hoc sessions, which would be great for them to be included in.
ZURAB
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
The CAMS DSM is capable to do everything I need!
The biggest improvement from the other DMS systems is that you can call [SENSITIVE CONTENT HIDDEN] and he always answers or calls back! For technical support, [SENSITIVE CONTENT HIDDEN] is always there! They listen to you and continuously modify the DMS to make it 100% fit your needs. I'm very happy and glad I switched from the previous DSM!
PROSIt has a pretty wide menu, which gives you the ability to manage not only sales, you can use it for service and parts and it's all combined in one DMS! another great benefit is the website, which is directly connected to your inventory and any changes in it appear on the website instantly.
CONSIt seemed a little complicated in the beginning, especially when I was using the free trial, but now I'm utilizing its 80%
Reasons for switching to CAMS DMS
They need about 10 years to get where CAMS is now.
Monique
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
Reviewed May 2016
Long time user
We have used this program for 8 years, since the dealership was first opened. We have changed from cars to rv's and the program has met our changing needs. Customer service is great. If we needed something changed or had a question we would call and would receive a phone call back the same day. Any requests made were dealt with promptly and completely. Ease of use is pretty good and overall all of our needs are met.
Vendor Response
Thanks Monique. Please let us know how we can improve. Rafail Svirski
Replied May 2016
NICO
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great Product, Great Customer Service!!!
My experience with this system and company has been extremely good so far, customer service is second to none, there is always someone to answer the phone, i have actually called in a few times while in a deal with a customer and the support team came to the rescue, they quickly navigated me through the part i was a stuck on and got me on my way.. its been about a year now that a have this system and do not regret one bit. thanks!
PROSKEEPS EVERYTHING SO ORGANIZED, BILL OF SALES ARE GREAT, HAS SO MANY FEATURES
CONSthis is the only system that i have used, i have nothing to compare it to
Joelle
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Best Customer Service
I love how customizable [SENSITIVE CONTENT HIDDEN] make this software for their customers. Anytime I need anything tweaked they are right on it.
CONSThere are really no cons. Anytime I want something changed [SENSITIVE CONTENT HIDDEN] get on it right away.
Lenny
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Best on the market.
We have been using CAMS for more than 15 years. It is amazing program - fast to learn and easy to use. No double entries, a lot of great features. Great service and support. Seamless integration with various web sites. Any enhancements or changes you need - just ask.
PROSUser-friendly and intuitive.
Jason
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Cams Review
Easy to use, integrates everything you need for sales/service very nicely. Top notch customer support. Always there to help.
CONSNothing everything works perfectly no complaints.
Avi
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Great value and customer service
We have been with CAMS for about 7 years now and counting and it has been a great tool for the dealership. Would highly recommend to others. Pat and his staff are very attentive to any issues and can cater to your specific needs.
RABEE
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
WONDERFUL PRODUCT
EASY TO USE, SAVES US ALOT OF TIME, GOOD PRICE
CONSNOTHING! ITS DEFINITIVELY WORTH A TRY ITS GOING TO SAVE YOU TIME
ryan
Automotive, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Excellent product
easy to use system, loaded with feature, excellent end user product , great customer service, never have any issues
Vicki
Wholesale, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Easy to use. Super helpful support staff!
Our business is now booming with the help of CAMS and its ability to mold around our company! Everything is much easier and traceable.
PROSIt is easy to use and has been easy to customize to meet our needs. It makes keeping track of inventory a breeze. The support staff are great! They will try and change anything if its possible! They want to make our lives easier.
Anthony
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Awesome product!!
Wonderful experience!!!
PROSVery intuitive - fits dealerships business very well. Great support from their team. Great at accepting ideas and developing them into the product.
CONSAnything that was an issued was resolved quickly or put in their development queue.
Nick
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Breath of Fresh Air A+
simple and straight to the point. things are easy to do / find
CONSthe overall look and feel could be made a little more 'pretty' but it really does not deter from the functionality of the software
Zipora
Automotive, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Highly Recommend!!!!!
Signed up over a year ago, anytime I had a question they are always very quick to answer ! Great program and Service!!!!
Ed
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
A web based Dealer Management System that in my opinion is second to none!
In February of 2016 I was contacted by Pat from CAMS (Canadian American Management Systems). He provided me with a demo of their Dealer Management System Software. I was very impressed from the start and how professional the team was in terms of getting us set up with their software. I presented a few scenarios that I wanted to see in their system and they provided what I needed. Their integration with the various websites for advertising is seamless the best I have seen in all the years I have been in the automotive business. I have been in sales management for the past 35 years and I have seen and used most DMS systems, and if you want a great bang for your dollar you owe it to yourself to check out this web based DMS that can be used with your Work computer, smart phone and tablets. For me Pat, Rafail and their team really know the business and provide a no nonsense approach to a DMS. Keep up the great work.
Vendor Response
Ed Thanks so much for your kind words. Rafail Svirski CAMS
Replied May 2016
Rowell
Automotive, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Good software
Simple to use and users friendly. [SENSITIVE CONTENT HIDDEN] are very good.
CONSThey always fix any issues so no cons. [SENSITIVE CONTENT HIDDEN] are very good.
Katrina
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
The software works excellent for what we needed with our dealership! No complaints
All of our vehicles and client information in one location with easy access. And our Receivables got added which is great that those that need to review it are able to see it.
PROSThis software is extremely easy to use and easy to teach to the rest of my co-workers. The customer support was incredible!! They helped us by customizing their own software to our specific company needs without any complaints. We could not be happier with how the software turned out and would recommend it to anyone!
Paul
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Long Time User For Over 16 Years
Amazing inventory program that Western Auto Sales has been using for over 16 years. Quick response with the previous version, it has now become even better with the online web based program. Logging all information from customers to inventory to vehicle expenses and being able to review them on multiple platforms is the best inventory system that I have tried to date. Being able to contact CAMS for any reason at any time has been a benefit for our business including new additions to the web based programming that is specific to our dealerships needs. I highly recommend the CAMS program and the staff for anyone searching for a dedicated Inventory and Sales programd
Vendor Response
Hi Paul Thank you very much for your high rating and nice words. Rafail Svirski CAMS
Replied May 2016
Jim
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Make Your Life Easier
I have used CAMS for over 10 years at three different stores. Would not consider another provider, CAMS offers everything a small or large dealership requires to run a business effectively.
PROSSimple, straight forward, OMVIC compatible.
CONSThere is nothing not to like about this provider.
Reasons for switching to CAMS DMS
Familiarity and absolute frustration with the alternative provider as far repetitiveness and difficulty.
Daniel
Automotive, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Great product with excellent support
Customer support is very quick to respond anytime I have a question regarding our services. Always very prompt responses and willing to work with you to customize to suit our needs.The program is very simple and easy to use! You're missing out if you don't use these guys!
CONSNo Cons
Marcus and Robert
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Awesome Software! Best in the market
We have been satisfied customer of CAMS for over 16 years, and we do not plan on leaving ever. We would recommend CAMS to any size dealership, I personally have worked on ADP and Reynolds and Reynolds, this system can do all the same things but with a much easier user interface. I can even send Bill of sales from my smartphone. Incredible system. Great Work Pat!! Keep it up!!
Vendor Response
Thanks Markus and Robert for your kind words. Rafail Svirski. CAMS
Replied May 2016
Adriana
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Highly Recommed
We have been using CAMS at our dealership for over 15 years and are very satisfied with how it has helped us manage our business more efficiently. They offer exceptional support and are accommodating when is comes to suggestions and request. We would highly recommend CAMS to anyone looking for a dealership management software.
Vendor Response
Hi Adriana. Thank you very much for your pleasant review. Rafail Svirski CAMS
Replied May 2016
Chris
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Fantastic Service
We recently partnered with CAMS DMS to facilitate dealership enrollments to the SiriusXM Pre-Owned Dealer Program. Their professionalism and prompt response allowed for a quick and seamless integration for our two organizations. Looking forward to continuing the growth and development of this business partnership.
simon
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
MUCH BETTER THAN IT SHOULD BE FOR THE LOW PRICE!!
Great system easy to learn, does so much more than you would think! for the low low price recommend to all dealers I know ! now rely on the system for everything Thanks Cams for everything !
kellie
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Great Product!
We have been using CAMS for several years. Customer service always provided prompt responses and have accommodated our requests. CAMS is easy to use and a reliable program. We recommend it!