Canopy vs SuiteDash

Canopy has 105 reviews and a rating of 4.49 / 5 stars vs SuiteDash which has 350 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.49 / 5 (105)
4.87 / 5 (350)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
July 30, 2021
September 23, 2021
Pros/Cons
  • Pros

  • I love that it's so user friendly and the customer service is great. I love that they are always contacting us about new ideas to integrate into the program and they have implemented them.
  • Ability to have a real database of clients. Ability to collect fees through Stripe integration with Canopy.
  • Cons

  • The company said I could try the product and cancel for up to 6 months. They now are refusing to cancel.
  • Lack of charts showing all clients and the status of their case. This may be because I don't pay for all the bells and whistles.
  • Pros

  • Making the portal both client friendly and easy to use for myself. Also the ability for clients to put in work requests that can populate direct to an invoice, makes getting payment so easy.
  • The ability to do everything in one platform is nice. I don't have to use everything to get the greatest use out of it either.
  • Cons

  • I find that it's not intuitive enough to call some functions in the app and that leaves us to frustration and frustration leave us to abandon the app.
  • Nothing I honestly can not fault it. Every time I think to myself “I wonder if this software can do this.
Pricing Range
Product Demo
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FrontRunners

2021

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5 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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