Canopy vs Virtuagym

RATING:

4.53

(211)

Canopy has 211 reviews and a rating of 4.53 / 5 stars vs Virtuagym which has 206 reviews and a rating of 3.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.53 / 5 (211)
3.75 / 5 (206)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
January 31, 2023
January 4, 2023
Pros/Cons
  • Pros

  • I love that it's so user friendly and the customer service is great. I love that they are always contacting us about new ideas to integrate into the program and they have implemented them.
  • Ability to have a real database of clients. Ability to collect fees through Stripe integration with Canopy.
  • Cons

  • The company said I could try the product and cancel for up to 6 months. They now are refusing to cancel.
  • Lack of charts showing all clients and the status of their case. This may be because I don't pay for all the bells and whistles.
  • Pros

  • Our studio loves the Community feature of this product to share information, updates, and ease of engagement with clients.
  • The app is easy to use and understand.I really like the flexibility.
  • Cons

  • Clients found it to be a bit wonky at times, and a little confusing to use at times.
  • There are no public phone numbers. You cannot speak with anyone of management level or above to escalate any issues.
Pricing Range
Product Demo
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30 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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