--- title: "Chargebee Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Chargebee. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chargebee is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/chargebee-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [Chargebee](https://www.softwareadvice.com/accounting/chargebee-profile/) / Chargebee Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/chargebee-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/chargebee-profile/alternatives/) # Chargebee User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 118 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.0/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 66 reviews (56%) - 4 stars: 35 reviews (30%) - 3 stars: 7 reviews (6%) - 2 stars: 6 reviews (5%) - 1 star: 4 reviews (3%) ### Most mentioned pros - It's great that Chargebee will track your revenue and automatically charge customers for recurring subscriptions. - As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. - It has successfully transformed our billing from a manual, error-prone process into a fully automated revenue engine. ### Most mentioned cons - There is also a delay in getting refunds from the gateway due to Chargebee not communicating directly with the gateway during the initial dispute. And third party integrations are horrible if they aren’t setup properly the first time. - Using Chargebee has never been completely positive, but cancelling Chargebee is an extremely unpleasant experience. When it was finally time to cancel our monthly subscription to Chargebee, we cancelled our subscription well in advance of the next renewal, and we were still RENEWED FOR ANOTHER MONTH AFTER CANCELLATION. - The platform isn’t very beginner-friendly, so new users may need some time to understand how everything works before they feel comfortable using it. ## Chargebee customer reviews Showing reviews 1-25 of 118 (page 1). ### Powerful and data-friendly - Overall rating: 4/5 - Reviewer: Julien G. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience is satisfying thanks to its power, flexibility, structured data, and ease of use with CRM and BI tools #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Top-tier billing platform, highly customizable with robust features, plus responsive and helpful support. #### Cons Lack of full customization (especially regarding Webhook behavior) and the tool’s black-box nature sometimes limits control over processes. --- ### Fantastic global billing software for SaaS companies. - Overall rating: 4/5 - Reviewer: Vikas P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive experience with refined billing software. It is designed for Software as a Service and digital marketing and this is where is excels. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Very mature, high-quality billing software. It comes with a generous allowance before Chargebee actually start billing you so I haven't paid anything yet! Lots of integrations. #### Cons It has loads of potential. I'm a little disappointed that the WordPress plugin was abandoned, Chargebee settling on iframes instead. #### Reasons for choosing Chargebee I got a fantastic deal from AppSumo for Chargebee, and as yet, I have not had to pay Chargebee a cent. #### Reasons for switching to Chargebee Customisation options were better and a greater number of integrations compared with MyFundBox --- ### Good option for subscription-based businesses - Overall rating: 5/5 - Reviewer: Yash P. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flexible subscription plans. Good billing automation. Centralized customer subscription information. #### Cons Advanced configuration can be complex. Reporting could be more flexible. Some reporting limitations. --- ### Chargebee Review - Overall rating: 1/5 - Reviewer: Joe S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The idea of it doing what we thought it would do for our subscription service management #### Cons Using Chargebee has never been completely positive, but cancelling Chargebee is an extremely unpleasant experience. When it was finally time to cancel our monthly subscription to Chargebee, we cancelled our subscription well in advance of the next renewal, and we were still RENEWED FOR ANOTHER MONTH AFTER CANCELLATION. We brought this to their attention and they REFUSE TO REFUND US. As a subscription box company, we're up-to-date on all of the industry standards, and they are NOT FOLLOWING LEGAL GUIDELINES FOR CANCELLATIONS. Be very aware that setting up Chargebee is also a huge ordeal, they promise that all functionalities will work, but often they are hidden behind paywalls and / or to use them, you need to exclusively use their full platform, which comes at yet a higher price. #### Reasons for switching to Chargebee We thought Chargebee would be able to do more, with less issues. We were wrong. --- ### Chargebee handles most of the billing okay - Overall rating: 5/5 - Reviewer: Agnes R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Chargebee solely to collect recurring payment from our clients automatically. I was pleasantly surprised to find that the api helped bridge the gap between Chargebee and our other accounting tools. It has recovered some of the failed payments. Its saved my small team about 20 hours per month of dull admin work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They have good smart retries for failed payments; I'm glad it seems to be working as i really didn't think anything would work as well as we've had in our past software. I have no idea why but their dunning engine will send messages to people prior to charging their credit cards. So far its worked and it's saved me hours of doing this myself by exporting everything to an Excel spreadsheet to view our custom fintech variables. It is also very easy to use. #### Cons Their reporting dashboard is very inflexible, I literally have to export everything to Excel to get a look at our custom fintech variables which makes no logical sense. You can’t even manually edit a users name on a brand new account. There is also a delay in getting refunds from the gateway due to Chargebee not communicating directly with the gateway during the initial dispute. And third party integrations are horrible if they aren’t setup properly the first time. --- ### Scalable, Reliable, and Feature-Rich. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Chargebee has been excellent. It has successfully transformed our billing from a manual, error-prone process into a fully automated revenue engine. The platform is incredibly robust—it handles everything from complex prorated billing to global tax compliance without breaking a sweat. While the initial configuration took some effort, the peace of mind knowing our 'quote-to-cash' process is automated is worth the investment. It’s a sophisticated tool that feels built for companies serious about scaling. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automated dunning management and smart retries are life-savers. We used to lose significant revenue every month simply because of expired credit cards or temporary bank declines. Chargebee handles the follow-up emails and retry logic automatically, which has measurably reduced our involuntary churn without our team lifting a finger. #### Cons he pricing structure can be a bit frustrating as you scale. While the 'Starter' plan is great for small businesses, the jump to the next tier is significant. Additionally, the revenue-based overage fees feel like a 'success tax'—the more you grow, the more they take. I wish there were more mid-tier options for businesses that are growing but aren't quite ready for the full Enterprise cost. --- ### Chargebee Makes Work Easier - Overall rating: 5/5 - Reviewer: Maksim K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The updated user interface hides everything i need. We no longer have to create manual spreadsheets for invoicing which is good. Chargebee groups our multi-year contracts together so I don't have to do it by hand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's great that Chargebee will track your revenue and automatically charge customers for recurring subscriptions. Each of the pricing tiers are configurable after getting familiarized with the menu structure. #### Cons I hate that there is no way to easily exclude tax calculation on a stand alone credit memo and also the pricing is on the higher side. --- ### thanks chargebee for helping us manage our invoicing - Overall rating: 4/5 - Reviewer: cindy b. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Chargebee has been a strong backbone for our subscription operations. Once everything is configured, it runs reliably and gives us peace of mind on billing, revenue workflows, and reporting. The flexibility is a real asset, and support has been responsive when we needed assistance. Overall, it has helped us streamline our subscription management and scale in a more structured way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate it allows us to manage multiple entities under a single umbrella account. The structure is clean and intuitive, and it’s surprisingly easy to configure complex subscription setups. The level of customization is excellent: you can easily adapt billing, invoicing, and workflows to match your internal processes without relying heavily on engineering. #### Cons Some advanced configurations can feel a bit overwhelming at first. The platform is powerful, but navigating certain settings requires time and experimentation, especially when dealing with multientity setups or edge case billing rules. A bit more in-app guidance would make this even smoother. --- ### Decent Solution for a B2B Hardware and Software Company - Overall rating: 4/5 - Reviewer: Serese S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is intuitive to use and it does everything we need. We only talk to them when they're trying to upsell us though. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros That it can accommodate a fairly extensive product suite. We have hardware one time fees and software subscription, so it can be a little complex. Chargebee can handle it all. #### Cons Just little things. Figuring out how to add additional functionality. Not being able to charge customers at the end of the month. #### Reasons for choosing Chargebee It was simple to use and it fit our budget. --- ### Simple and Stress-Free Revenue Recognition with Chargebee - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that Chargebee automatically handles the billing and payment retries, as well as the communication with customers about upcoming payments. I like that it integrates with multiple different payment gateways, which allows us to accept a variety of payment methods. I like that I don't have to have a dedicated team of developers working on maintaining our own billing system. #### Cons It can be somewhat challenging to set up and grasp initially. The platform isn’t very beginner-friendly, so new users may need some time to understand how everything works before they feel comfortable using it. --- ### adds lots of time and effort compared to alternatives - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered SubscriptionFlow has less responsive support but it worked better #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros it kinda works and the user interface is has an attractive appearance compared to some others #### Cons -rediculously long / incomplete implementation -very high cost compared to competition -poor financial reporting tools -poor visibility / access (too many buttons / pages to navigate to see important data) -poor scalability of account management -weak salesforce integration #### Reasons for switching to Chargebee poor customer service and technical support #### Vendor response Hi, Thank you for sharing your feedback. We're sorry to hear about the challenges you encountered during implementation and use of the platform. Your experience isn’t the standard we aim for, and we want to help make it right. We would love to connect with you to help resolve the issues mentioned in your review, but because it was left anonymously, we are not able to reach out directly. If you'd be open to connecting with our leadership team to talk through your experience, please send me a note at reviews@chargebee.com and we will get that set up. Replied January 2025 --- ### My ChargeBee experience. Not great, not really bad either. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All in all, it wasn't a terrible experience, but the issues that we experienced (with some not completely on ChargeBee, but shared with Microsoft) didn't allow my experience to be great either. But what I can say is that once they iron out those integration issues with Partner Center, I don't foresee having any negative experiences going forward. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros The best way I can summarize what I liked about ChargeBee comes down to with the amount of available features, still having a minimalistic aesthetic to it. Not a lot of unnecessary clutter that isn't useful, just all the stuff you need, and none of the stuff you don't. #### Cons Everything related to invoicing. Now, I will note that our issues could have just been tied to issues related to limitations with Microsoft Partner Center subscription portal integration and ChargeBee. That being said, we had constant issues with the way invoices detailed how our customers were being charged and what was being credited, leading to long conversations with my customers explaining what they were reading. --- ### A deeply regrettable & expensive experience - Overall rating: 1/5 - Reviewer: Shaun G. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Our experience with Chargebee has been nothing short of a nightmare. The first implementation consultant we were assigned was utterly incompetent, providing no solutions and merely directing us to irrelevant API documentation. They showed no interest in understanding our use case or reviewing our documents and user flows. During our weekly calls, I was left to fend for myself, presenting configurations that didn’t work and proposing solutions that were met with dismissive responses. It became painfully clear that this consultant, an external contractor, was more interested in passing the buck than in providing any real assistance. Our pleas for help fell on deaf ears, with emails left unanswered for weeks on end. When we requested a new implementation consultant, we were unaware that this was merely a symptom of a larger problem: Chargebee’s complete disregard for their customers. Our second consultant was a breath of fresh air, taking the time to understand our use case and helping us find a working solution. However, the migration package we purchased was a complete waste of money, offering little more than a suggestion to read the error messages and make the necessary changes. Fast forward to today, and we are still grappling with an open ticket from [sensitive content hidden]. The configuration that Chargebee sold us has proven to be a complete disaster. Following an update in August, our instance has been plagued with errors, causing serious issues for our customers. To add insult to injury, we were informed that the features of the solution we purchased nine months ago do not work together. This was news to us, as none of their documentation suggested this. Despite presenting examples of both successful and failed system operations, Chargebee has failed to provide a replicable explanation of our current configuration’s behavior. The most alarming part of this ordeal is the frequency with which we have had to chase them for updates, only to be met with silence, followed by a call in which we are blamed for not testing the configuration properly. Chargebee has refused to provide a written explanation of how the code should behave to this day. They have refused my ask to further go over our examples and truly understand our use case. If you’re looking for a service that will lie to you, ignore you, and treat you like a fool, then look no further than Chargebee. Their approach to customer service and business conduct is nothing short of appalling. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It is quite intuitive and easy to use. #### Cons The team at Chargebee has proven to be nothing short of a disaster. They treat you with utter disregard, blatantly lying to you and leaving your emails unanswered for weeks on end. When you finally manage to get a response, they lure you into a call under the pretense of prioritizing your concerns, only to leave you in the lurch once again. This vicious cycle of neglect continues unabated, while you are left to deal with the fallout of their incompetence, losing customers in the process. Their behavior is not just unprofessional, it’s downright disgraceful. --- ### Excellent billing s/w for SaaS businesses. - Overall rating: 4/5 - Reviewer: Gaurav P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The business problem we are solving with Chargebee is managing our Subscription-based billing and invoicing. It has streamlined it very well for us, bar a few hiccups here and there. The support has been tremendous and it has overall been a pleasant experience. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I loved the interface, and how easy it was to set things up for our subscription-based billing. Some of the things I really liked are creating plans, coupons, add-ons, sending payment links, updating invoices and customer info, AND how all of these work seamlessly with each other. #### Cons I would have liked more customisation in terms of invoicing, for eg: set a subscription and add add-hoc line items in it in the middle of the subscription cycle. Another thing which could be improved is the integration with our CRM (Hubspot). Plenty of times, the deal creation from Chargebee to Hubspot either didn't work, or worked differently from the expected behaviour, in spite of setting things up as instructed. --- ### Great product and even better Customer Support - Overall rating: 5/5 - Reviewer: Ram V. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are efficient in new client onboarding and subscription processes because of Chargebee. We were manually raising invoices before but with Chargebee the process is simplified and very effective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have a SMB and Enterprise Sales team and use Chargebee for accounting and subscription purposes to great effect. Invoicing a new client is very easy and UI is super fluid. We have raised a couple of tickets when we encountered bugs but their Customer Success team got in touch with us and solved it within a day. #### Cons There were bugs (duplicate invoice created, client email not registering etc) these happen more frequently than we'd like. It's not that much of a problem because they get resolved super quick --- ### Account renewal team is a complete disaster : hidden fees - Overall rating: 3/5 - Reviewer: Samuel G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Disaster on the invoicing and billing part in our case because of the overusage and renewal team #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Great integration with Salesforce Great for multi-entities Many useful features and overall ok product #### Cons The renewal team will rip you off : they will charge overusage fees (Over 12K per month on a 3K /month contract) with 0 notification sent, 0 approach from the account manager. Once you try to renegociate, they don't want to use the overusage fees (36K in our case) to pay off the new contract. Never had such an experience with any saas and we consume hundreds of them --- ### Our perfect subscription manager - Overall rating: 5/5 - Reviewer: Nuno L. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We rely on Chargebee to manage subscriptions to our product. It's easy to use and to be integrated, and offers many features such as invoicing, TAX calculator based on location, several plans, offline payments, etc. Customer Support is great and they always hear what you say. Besides managing your subscriptions, it does something very important. By using their payment form on your website, you can easily integrate with several payment processors. This is especially important if you have payments that have been rejected by one processor and you can send them to another processor. It also reduces the dependency on one single processor. #### Cons The only thing that comes to mind is that the invoices it produces are not legal in some countries. For instance, in my country, invoicing software needs to be certified and to produce a SAF-T file with all invoices, that we need to submit to tax authorities. Since Chargebee doesn't do any of that, I need to have a separate invoicing platform. --- ### Helps me run a smooth sales call! - Overall rating: 5/5 - Reviewer: Rachel G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Overall it's been very positive! Have always received help when needed, and as I have things set up, it runs smoothly and efficiently for my day to day workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love how easy it is to grab a link to a plan when I'm in the middle of a call and process payment when a buyer is ready on the spot. Having that functionality helps me move sales along faster and more efficiently. #### Cons It is difficult to navigate the setup and customizations when needed. --- ### great product with an even greater support team - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Chargebee has been instrumental in helping our software company's monetization team streamline development resources by automating payment collection, invoicing, email notifications, and subscription management. Additionally, Chargebee's customizable platform and support for 30+ payment gateway integrations have empowered us to experiment and iterate faster, adapting our monetization strategies to meet customer needs. The real-time SaaS metrics and analytics insights provided by Chargebee have been invaluable in understanding our subscription business's unit economics and making data-driven decisions for business growth. Furthermore, Chargebee's seamless integration with popular tools like Shopify, Squarespace, MailChimp, and Google Analytics has significantly enhanced our operational efficiency. #### Cons While Chargebee offers a comprehensive set of features, there is a slight learning curve involved in fully harnessing its capabilities. As a Product Manager, I had to invest some time in understanding the platform and its various functionalities. However, once familiarized, the benefits far outweigh the initial learning investment --- ### Chargebee: A Brilliant Revenue Growth Management Software - Overall rating: 5/5 - Reviewer: Aurora P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The impressive capabilities of Chargebee has been making it a reliable revenue growth management software. It has been so impressive. #### Cons I like the impressive features of Chargebee. No dislikes for Chargebee. --- ### Advanced Subscription Billing and Revenue Management - Overall rating: 5/5 - Reviewer: Sneha S. - Verified reviewer: Yes - Industry: Chemicals - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It automatically handled a customer's plan upgrade, ensuring seamless billing without any manual intervention. #### Cons It took me a while to understand all its features and settings, which delayed its implementation into my billing system. #### Vendor response Thank you for sharing your experience with Chargebee, Sneha. Your feedback is invaluable to us as we continue to innovate and enhance our platform. Replied July 2024 --- ### Excellent product and service - Overall rating: 5/5 - Reviewer: Matt W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered It's been great to have more than an API as our billing provider. CB is a true partner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chargebee makes it painless to manage subscription billing on top of a payment processor or gateway, along with a modern interface from a team that "gets" SaaS. But the best part is their attention to you as a customer and their willingness to meet or exceed your expectations repeatedly. As a startup, this is invaluable. #### Cons As with any critical service, there are occasional data migrations or updates that must be navigated, but the CB team has always made this as easy as possible. --- ### Reliable recurring billing platform - Overall rating: 5/5 - Reviewer: Peter S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Chargebee is a very effective platform for recurring billings. It allows you to create plans, addons, coupons, and invoice reliably time and again. #### Cons Complex billing situations, such as sending a customer a single invoice for several subscriptions, are a bit more complex and require a lot of meddling with the system. #### Vendor response Hi Peter, Thank you for your review :) We do have a feature called Consolidated Invoicing that provides the functionality to consolidate and send out a single invoice for multiple subscriptions of a customer. We will send out a detailed email to you on this feature at the earliest. Replied October 2018 --- ### Chargebee: An Easy to Use Payment Processing Solution - Overall rating: 5/5 - Reviewer: Marco C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chargebee is an easy to implement payment processing solution. I enjoy the reliability of Chargebee. #### Cons No dislikes for Chargebee. Chargebee has been the best. --- ### Seamless subscriptions and recurring revenue - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chargebee allows our team to seamlessly manage subscriptions and recurring revenue. UI is simple and clear, with all the features required #### Cons We haven't had major issues with Chargebee in about two years of working with it ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/chargebee-profile/reviews/?page=2) --- Chargebee Reviews, Pros and Cons - 2026 Software Advice