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Chargebee vs Square Payments
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.7 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.9 / 5
4.4 / 5
Functionality
4.2 / 5
4.6 / 5
Last Review Written
February 14, 2025
March 24, 2025
Pros/Cons
Pros
- It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect.
- Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.
- I fell in love with ChargeBee's interface and sleek outlook. They have rich features to offer, perfect for companies who look for a solid alternative to manage their subscription transactions.
Cons
- So customers are confused as too why they got an email says they paid but no payments removed from their account.
- I never had this problem with my previous provider and they aren't even a billing or invoicing company.
- Missing the possibility to be able to add multiple invoice rovs to an invoice.
Pros
- I like the convenience of this. Super easy to suggest this payment method when a customer doesn't have cash, or prefers card payment over something like venmo or paypal.
- I love being able to offer my customers the option of paying me with an emailed link. Many people do not like to give out their cc information and this is a great option for a direct sales business.
- This software was excellent for ease of use and speed of accepted payments. Long the leader in this industry, we were thoroughly impressed.
Cons
- The only downside to the Square software was the lack of Wi-Fi compatibility and the short distance the square had with Wi-Fi as it frequently was reconnecting.
- Had to stop using as Clients disliked the extra charge on their account. We would have them use this to pay with credit cards on their accounts.
- We are very disappointed with how long they will hold the funds before transferring, there is often no rhyme or reason as to the length of time the funds are held.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
